BookMyGarage Reviews 8,526

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the booking process straightforward and easy to use, often highlighting the convenience of comparing prices and securing appointments without fuss. Many appreciate the competitive pricing, frequently noting significant savings compared to other options, and commend the excellent service provided by both the platform and the garages. The staff, both at the company and the partner garages, are often described as helpful, friendly, and professional, contributing to a positive overall experience. However, some customers reported issues where the final cost did not match the initial quote, leading to disappointment. There were also instances of bookings not being confirmed by the garage or being cancelled on the day, indicating occasional communication problems between the platform and service providers.

What people talk about most

Service

People report positive experiences with service, often highlighting the ease of booking online and the great... See more

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, friendliness, and... See more

Booking process

Users describe positive interactions with the booking process, finding it simple, quick, and easy to use... See more

Price

Consumers generally express satisfaction with the pricing, often finding it to be good, competitive, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used bookmygarage.com on a few occasions and they always seem to have the best-priced, well-rated garages available. There's always a few choices locally and they typically have space at a tim... See more

Company replied

Rated 5 out of 5 stars

Managed to get a great price on my MOT, cheaper than most garages and I was able to book my car through my usual garage nearby! Fab company and a really simple process too. They also send you reminder... See more

Company replied

Rated 5 out of 5 stars

I have alreadsy replied to this email and given you a good report. I was very pleased with the reception anf=d the speed that tha work was done. Please do not keep asking me for another review. I must... See more

Company replied

Rated 5 out of 5 stars

As soon as finding out that my car requires special oil, this garage told me about it and asked if I would like to accept an extra charge for this oil. This allows me having the option to find a diffe... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Reliable website

Been using BMG website for the last few years and always found great deals and amazing mechanics. Highly recommended.

1 April 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your continued support over the years.
We’re thrilled to hear you’ve consistently found great deals and trusted mechanics through our website.
Your recommendation really means a lot to us, and we look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

I would recommend

It was straightforward and allowed me to explore prices, locations, and availability. A stress-free experience tailored to meet my needs.

23 May 2026
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Reply from BookMyGarage

Thank you for your recommendation.
We're delighted to hear that you found the process straightforward and stress-free.
Making it easy to compare prices, locations, and availability is exactly what we aim for, so it’s great to know it worked well for you. We really appreciate your feedback and hope to help you again.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Friendly and efficient garage.

Friendly and efficient garage at a great price. I couldn’t ask for more and will use them again.

27 May 2026
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Reply from BookMyGarage

Thank you so much for your kind review.
It's wonderful to hear you found the service friendly, efficient, and great value.
It means a lot to us that you'd choose to use us again — we look forward to seeing you next time! 🚗
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

BookMyGarage offers me value for money.

BookMyGarage offers me value for money.

27 May 2026
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Reply from BookMyGarage

Thank you for your lovely feedback.
We're pleased to hear that you found our platform offers great value for money. We look forward to helping you again some time in the future😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Fabulous service

Fabulous service

24 May 2026
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Reply from BookMyGarage

Thank you for your kind words.
We're delighted to hear you had a fabulous experience, your feedback means a lot to us and we look forward to helping you next time you need us 😊
Bets regards,
BookMyGarage

Rated 5 out of 5 stars

BookMyGarage was very easy to use

BookMyGarage was very easy to use, it gave many options. I was very pleased with the garage that i booked.

22 May 2026
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Reply from BookMyGarage

Thank you for your lovely review.
We're delighted to hear you found our platform easy to use and appreciated the range of options available.
It's great to know you were pleased with the garage you chose, your satisfaction means a lot to us 😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback.
We're really glad to hear you found it exactly as described and great value for money.
We truly appreciate your support and hope to help you again😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to book mot and service

Easy to use, good choice of garages, good price, good availability

26 May 2026
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Reply from BookMyGarage

Thank you for your feedback, we’re glad you found the booking process easy to use and that you were happy with the choice of garages, pricing, and availability.
We appreciate your support and look forward to assisting you again 😊
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Simple straight forward and efficient.

Simple straight forward and efficient.

23 May 2026
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Reply from BookMyGarage

We are so glad you found our service efficient and straightforward. Thank you for your kind words and we hope to help you again.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Airbag recall and replacement.

Airbag recall and replacement.
The job was completed within minutes of my arriving at the Baylis, Evesham, garage. Very efficient, friendly staff.

22 May 2026
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Reply from BookMyGarage

Thank you for your great feedback.
We’re delighted to hear your airbag recall and replacement was completed so quickly and efficiently.
The team at Baylis Evesham will appreciate your kind words about their friendly service.
We’re glad we could make the process smooth for you and hope to help you again some time 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind words.
We’re really pleased you were happy with the service and found everything straightforward.
We appreciate your support and hope to help you again soon 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Really polite and helpful staff and good customer service

Helpful explained everything through out test

22 May 2026
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Reply from BookMyGarage

Thank you for your lovely review.
It's great to hear you found the garage staff polite, helpful, and that you received great customer service. It’s wonderful to know everything was clearly explained throughout your test.
We really appreciate your feedback and hope to see you again in the future 😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Really easy to book online

Really easy to book online, great service.

25 May 2026
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Reply from BookMyGarage

Thank you for your great review, we’re so pleased to hear you found the online booking easy to use and that you received great service. We really appreciate your feedback and look forward to helping you again in the future 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

I have been with this company for many…

I have been with this company for many years and always found them helpful and efficient

24 May 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind review.
We truly appreciate your loyalty over the years and are delighted to hear you’ve consistently found our service helpful and efficient.
Your continued support means a great deal to us, and we look forward to assisting you again in the future 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Superb

Superb, its great company and saved me loads of money on service and MOT.

12 April 2026
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Reply from BookMyGarage

Thank you for your fantastic review.
We’re delighted to hear you had such a superb experience and that we could help save you money on your service and MOT.
Your feedback means a lot to us, and we look forward to helping you again in the future 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to use

Easy to use. Have done lots of times.

23 May 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review.
We’re really pleased to hear you found our service easy to use, and we truly appreciate your continued support.
It’s fantastic to know you’ve used us multiple times, and we look forward to helping you again in the future 😊
Kind regards,
BookMyGarage

Rated 4 out of 5 stars

It wasn’t the very cheapest but it was…

It wasn’t the very cheapest but it was good

23 May 2026
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Reply from BookMyGarage

Thank you for your review.
We’re glad to hear you felt the service offered good value, even if it wasn’t the very cheapest.
We always aim to provide a high standard of work at a fair price, and we really appreciate your feedback.
Hope to see you again soon 😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

We appreciate your kind words.
We are so glad you had a very good and helpful experience with us and hope to help you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good selection of garages

Good selection of garages, distance to each and prices given to assist choice giving recent customer reviews.

21 May 2026
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Reply from BookMyGarage

Thank you for your great review.
We’re delighted to hear that you found the selection of garages, along with clear pricing, distances, and recent customer reviews, helpful in making your choice.
Providing all the information you need to decide with confidence is exactly what we aim for.
We really appreciate your feedback and hope to help you again in the future 😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Really helpful website

Really helpful website. Helped me shop around, adjust what I needed done and compare prices and distances. Just what you need in this day and age!

20 May 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your wonderful review, we’re so pleased to hear that you found the website helpful and easy to use.
It’s great to know it made it simple for you to compare options and find exactly what you needed.
We really appreciate your feedback and hope to assist you again in the future 😊
Kind regards,
BookMyGarage

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