Bond Collective Reviews 

50
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers had a great experience with this company. Many loyal customers consistently highlight the exceptional service and describe the team members as remarkably friendly, supportive, and professional during their daily office interactions. Members truly appreciate the wonderful community atmosphere, beautiful interior design, and the generous, fully stocked amenities available throughout the entire building. Visitors frequently enjoy the spotless, well-maintained facilities that make working remotely or collaborating with teams entirely effortless and comfortable. Some reviewers were not happy with occasional building issues, specifically noting minor disruptions from ongoing construction noise, bothersome drilling, and unexpected indoor temperature fluctuations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as attentive,... See more

Facilities

Customers had positive experiences with facilities, describing them as clean, comfortable, and... See more

Location

Reviewers mention positive feedback about location, highlighting that the spaces are uniquely beautiful,... See more

Service

Clients share positive opinions on service, highlighting staff members who go above and beyond to make... See more

User experience

Consumers find user experience to be positive, highlighting a welcoming atmosphere that makes it easy to stay... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service was excellent, and the facilities are quite nice. My only suggestion would be that you consider having a separate room with a door for the blender. Having several people create smoothies in th... See more

Company replied

Rated 4 out of 5 stars

Our company has been at the 55 Broadway location for three years, and we love it! The office has a great vibe and the staff are professional, courteous and very helpful. Shout out to Christian for b... See more

Rated 5 out of 5 stars

Miriam, Maria, and the team work very hard to create a wonderful environment at the 60 Broad St location. The space is always clean, stocked with supplies, and very welcoming. They also provide so muc... See more

Company replied

Rated 5 out of 5 stars

Access to refreshments was clean and simple. Space was always clean, and instructions were well followed to keep the team working material available through the use of the conference room.

Company replied


Company details

  1. Coworking Space
  2. Office Space Rental Agency

Information provided by various external sources

Bond Collective offers shared office space and coworking curated around communities. We provide affordable alternatives for modern businesses to call home. Join us at one of our New York workspaces located in Financial District, Flatiron, and ...


Contact info

4.2

Great

TrustScore 4 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(50)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quiet Hidden Gem

The FiDi location was clean, beautiful & quiet. I've checked out co-working all over NYC and this spot is a hidden gem! A $45/day rate is a steal, too.

14 September 2026
Rated 3 out of 5 stars

It was fine

It was fine, but if I owned the company, I'd make it more stimulating. Feels too quiet. People come to get work done but also to have connections and new ideas that they wouldn't get at home.

16 September 2026
Rated 5 out of 5 stars

great staff and amenities

14 September 2026
Bond Collective logo

Reply from Bond Collective

Hello Christopher, thank you for taking the time to write & share this 5 Star Trust Pilot Review! We know it's important to provide a well balanced food & beverage program for everyone while you're focusing on your work. Sometimes we need more than just delicious coffee to be productive! We hope to welcome you back again soon!

Rated 5 out of 5 stars

Bond Collective, The Place to Be

Bond is such a productive place to work. Its a company rooted in hospitality, so they really go out of their way to make you feel welcome and engaged in culture. The staff are stand out some of the best people I've worked with.

One honorable mention is Miriam. She's the star of Bond. Incredibly kind, generous with her time, speedy in her responses, and open to engage in friendly discussion.

Give it a try if you're looking for a place to work that has community perks!

1 July 2026
Unprompted review
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Reply from Bond Collective

Emma,
Thank you very much for taking the time to review Bond Collective on Trust Pilot! We are extremely grateful for your radiant review and for selecting to work from our location! We couldn't be happier to hear that we've surpassed your expectations while redefining your perception of what an Office Space should be.

Rated 5 out of 5 stars

Excellent Coworking space in Greenpoint

The Greenpoint location is a great place to work. The space is clean, comfortable, and has a professional but welcoming atmosphere that makes it easy to stay productive.

The staff is always friendly and helpful, and a special shoutout to Marcus, who consistently goes above and beyond to make sure everyone has a great experience. His positive attitude and professionalism really stand out.

Highly recommend this location to anyone looking for a coworking space in Brooklyn.

25 June 2026
Unprompted review
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Reply from Bond Collective

Ben, we cannot thank you enough for submitting this Trust Pilot Review! We pride ourselves on the attention to details with all our Bond Collective locations and it's no wonder why so many people feel so comfortable in them. We are looking forward to all that's in store and it's a pleasure knowing that you have found a new place to work from & enjoying it so much!

Rated 5 out of 5 stars

Great atmosphere and amazing people at…

Great atmosphere and amazing people at the front desk! I usually use the common areas, and they are very comfortable, clean, organized, and spacious enough for both group work and individual calls.
I first started at their Carroll Gardens location, and after it closed, I used the Dumbo location. Now I’m at the Financial District location at 55 Broadway, and honestly, all of them have been great. I highly recommend Bond Collective!

24 June 2026
Unprompted review
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Reply from Bond Collective

Hello Mariane,
We cannot thank you enough for taking the time to submit this Trust Pilot Review. It has been a privilege having you with us for as long as we have! We have truly enjoyed watching you come to work and seeing you & your business thrive throughout the years & at various Bond Collective locations. We hope that we continue exceeding your expectations for today, tomorrow & beyond!

Rated 5 out of 5 stars

I’m genuinely very happy having my…

I’m genuinely very happy having my office at Bond. The location is one of the best parts — close enough to downtown to make meetings, conferences, lunches with friends or clients super convenient, but without the chaos of actually being downtown.

A lot of the time I can just leave my truck parked, grab a Lime, and be wherever I need to be in a few minutes.

The staff is always attentive, and Scott in particular is incredibly friendly and helpful. Everyone who works here is respectful and makes the space feel welcoming.

My only complaint is that somehow the Reese’s always disappear first from the chocolate bowls… hahaha.

For the price and everything you get in return, I honestly think the value is phenomenal. Very happy to be here.

24 August 2026
Unprompted review
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Reply from Bond Collective

Hello Alberto,
Thank you so much for reviewing us here on Trust Pilot!
This makes us so happy hearing about how much you've been enjoying Bond Collective! Be sure to experience our other Bond Collective locations as they all have exceptional traits(and snacks) just waiting for you to discover!

Rated 5 out of 5 stars

I’ve been to Bond Collective in…

I’ve been to Bond Collective in Greenpoint and truly loved my experience! The space is so beautiful and offers so much. Marcus, a member of the staff, was so kind and helped with anything I needed! Great place!

24 March 2026
Unprompted review
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Reply from Bond Collective

Good Afternoon Joe,
We are so thrilled to see how you've been enjoying our Greenpoint location! Thank you for submitting this 5 Star Trust Pilot Review.
We hope you come back again soon & even visit another location of ours, they all have special qualities and our Team always ensures you're set up for success every day!

Rated 5 out of 5 stars

Working in a Warm Environment Makes Work More Fun!

Absolutely love having our offices here! The team, headed by Ronald and supported by Miriam and Christian, is absolutely amazing. Shout out to Maria for always keeping the place spotless while nourishing us!

25 June 2026
Unprompted review
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Reply from Bond Collective

Hello Somya,
Thank you for this wonderful Trust Pilot Review!
Our Team is indeed extremely dedicated to delivering the best office space environment each & every day. It does take a lot of work, but it is feedback like this that makes all that work worth it.
Thank you for letting us be your preferred Office Space Provider.

Rated 5 out of 5 stars

My company works out of the 60 Broad…

My company works out of the 60 Broad location and I am very happy with the workspace. It's welcoming, always spotless, and fully stocked. The staff has everything figured out!

24 August 2026
Unprompted review
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Reply from Bond Collective

Hello Michal, we cannot thank you enough for sharing this Trust Pilot Review! We pride ourselves on the attention to details with all our Bond Collective locations and it's no wonder why so many people feel so comfortable in them. We are looking forward to all that's in store and it's a pleasure knowing that you have found a new place to work from & enjoying it so much!

Rated 5 out of 5 stars

Great space

Great space, quiet common area, great amenities. Marcus in the front is super friendly and nice!

25 June 2026
Unprompted review
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Reply from Bond Collective

Hello Simon,
Thank you for this 5 Star Trust Pilot Review. The Bond Collective Team strives to create a luxury office experience, so we appreciate the feedback! We are so happy to have you & your team be apart of our ever-growing community!

Rated 5 out of 5 stars

Beautiful space with a blend of open…

Beautiful space with a blend of open coworking and phone booths that made it easy to take calls. Jermaine at the Bushwick location was particularly helpful in getting me set up and accommodating me during my visits.

1 August 2026
Unprompted review
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Reply from Bond Collective

Hello Timothy,
Thank you for leaving this 5 Star Trust Pilot Review!
We are so glad that you enjoy your time with us at our Bushwick location! We hope to welcome you back again soon.

Rated 5 out of 5 stars

Happy member

This coworking space truly focuses on the membership experience! There is always something during the month for members. I enjoy coming here. The staff is always attentive.

3 September 2026
Unprompted review
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Reply from Bond Collective

Hello Margarita,
Thank you for highlighting our dedication to the Member Experience we provide. It is something we work very hard on and it is so reassuring to hear how everyone enjoys it. We hope to continue exceeding your expectations and look forward to seeing you in the locations!

Rated 5 out of 5 stars

Best coworking spot in BK

Our team started working out of Bond last week. Location's great and the space itself is super nice. The GM, Jermaine went above and beyond to help us with anything we needed.

25 August 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Nate,
Thank you for choosing Bond Collective as your preferred choice of luxury shared office providers. We know there are lot of options to choose from. We hope that you get used to having your needs meet & exceeded, cause that is exactly what we do!
It is a pleasure having you be a part of our ever-growing Community.

Rated 5 out of 5 stars

Jermaine

Jermaine, the associate who helped me today, was incredibly professional, welcoming, and helpful from the moment I arrived. I’m only in town for a couple of days and needed a quiet, comfortable, and reliable place where I could settle in and get some work done. This ended up being exactly what I was looking for.

The facilities are fantastic clean, comfortable, well-maintained, and thoughtfully designed for people who actually need to be productive. There are plenty of amenities, and the overall environment feels professional without being stuffy. It was easy to find a quiet place to focus, and everything I needed was readily available.

I’ve worked out of quite a few co-working spaces while traveling, including several that charge considerably more, and honestly, many of them offer far fewer amenities and nowhere near the same level of service. The value here is excellent, and Jermaine really went above and beyond to make sure I had everything I needed.

I would absolutely come back anytime I’m in town and would highly recommend this space to anyone looking for a comfortable, professional, and affordable place to work. Great experience all around. 10 out of 10.

26 August 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Mason,
Thank you so much for taking the time to submit this glowing 5-Star Trust Pilot Review. Your kinds & heartfelt words mean so much to us. But it so great know how much you enjoy our Bushwick location & couldn't be happier knowing that you found a work place you can rely on when you're in the area. We hope to see you again soon!

Rated 5 out of 5 stars

Bond Collective East Austin is the most…

Bond Collective East Austin is the most posh office setup I've seen in years. The customer service is amazing as well. Scott goes put of his way to make sure everyone is taken care of. The food, snacks, coffee, camaraderie and parties make this a great place to work.

24 August 2026
Unprompted review
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Reply from Bond Collective

Hello RJ,
This is such awesome feedback! Thank you for taking the time to submit this 5-Star Trust Pilot Review.
Our East Austin Team does do an incredible job of balancing a mix between a place to be productive & an atmosphere to mingle with others in the space. We know that this balance provides Members with the tools to do & be their best!

We are looking forward to all the exciting moments we have in store for our East Austin location & all across the Bond Collective portfolio.

Rated 5 out of 5 stars

Fast response to questions or problems

24 August 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Sondra,
Thank you leaving us this 5-Star Trust Pilot Review and for mentioning our strong communication habits. As a luxury Office Space Provider, we know how important & impactful it is to be there for you. If it is important to you - it is important to us!

Thank you for being a valued Member of our ever-growing Community!

Rated 5 out of 5 stars

Absolutely love it

Absolutely love it. Great energy, quality people and amenities, pleasant place to spend your day.

19 August 2026
Unprompted review
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Reply from Bond Collective

Hello Matt,
This is such a wonderful review. We are so happy that you enjoyed our space & found it conducive to your needs!
We hope to welcome you back again soon!

Rated 2 out of 5 stars

Booking system error

Security guard was unable to find our booking in the system, and no one was reachable by phone, so we couldn’t get into the room until 15min through our 1 hour reservation.
The facilities/setup were nice, but the A/C had been turned off and it was incredibly hot.

Edit: I did reach out directly, but I got an AI phone operator, and then an email from customer service saying they would look into what happened—and your reply here is the first I’ve heard since.

10 August 2026
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Reply from Bond Collective

Hello Josh,
We are so sorry to hear that your experience was anything but seamless.
We discovered a glitch that caused this error to happen. Please reach out to us directly so we can rectify this for you.

Rated 1 out of 5 stars

We are tenants in the building and…

We are tenants in the building and needed to use the Nassau Conference Room on the 4th floor yesterday. Unfortunately, my group experienced technical difficulties with the room, and there was no one available to assist. As a result, we were unable to use the video monitor for our presentation. Whoever is responsible for the space should be available to provide support when issues arise.

30 July 2026
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Reply from Bond Collective

Hello Lisa,
We are very sorry that you experienced some difficulties during your time with us. We have spoken with our on-site Team & have addressed the Tech issue. Staff is stationed on the 3rd floor and we do frequently walk around the 4th & 7th floors as well. We always try to check in with groups using our Conference Rooms, but we will not be intrusive nor interrupt conversations. We hope that you give us another chance and book our space again in the future.

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