Bocobay Reviews 

113
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible location, noting that everything is just a short walk away, making it extremely convenient for exploring nearby beaches, vibrant local restaurants, and popular attractions. Guests also highlight the exceptionally welcoming staff and management team, who are always attentive, incredibly kind, and eager to offer personalized recommendations. Some people also felt that the wonderful outdoor pool areas, relaxing rooftop seating, and fully equipped kitchens added exceptional comfort to their daily routine. Visitors consistently describe the rental units as impeccably clean, spacious, comfortable, and beautifully decorated throughout.

What people talk about most

Location

Customers consistently note positive experiences with location, highlighting that it is very convenient,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that hosts and team members are extremely... See more

Facilities

People report positive experiences with facilities, noting that the villas are new, very clean, and feature... See more

Service

Reviewers highlight high satisfaction with the service, noting that the team pays excellent attention and... See more

Quality

Customers expressed strong satisfaction, highlighting that the rentals were extremely clean, well-kept, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had such a great stay! The space was extremely clean and well-kept, which made us feel right at home. The owners were very friendly and responsive, quickly answering any questions or concerns we ha... See more

Company replied

Rated 5 out of 5 stars

Amazing team, very clean and comfortable units and complex . Lux villas provide everything you need with very quick response on any questions and requests. Great location, closed to Foods markets, bea... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful stay at Villa Gianna in Aruba! We loved how easy and quick it was to exchange bath and beach towels when need. The Tommy Bahama chairs were a huge bonus, and the cooler was perfect... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful stay! The hosts were incredibly friendly and welcoming — they made sure I had everything I needed and offered great local recommendations. The space itself has such unique and charmi... See more

Company replied


Company details

  1. Vacation Rental
  2. also in
  3. Holiday Accommodation Service
  4. Holiday Apartment Rental
  5. Vacation Home Rental Agency

Written by the company

At Bocobay we provide beautifully designed vacation rental villas in the most desirable locations across the Caribbean.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

113 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(113)

36 reviews in the last 12 months

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Rated 3 out of 5 stars

NICE VILLAS

The villas in Curacao are new and very nice. spotless. This one is very close to a golf T box so rather dangerous. You have to pay attention in you are out back by the pool .Men outside in villas next door working all morning.
The direction link did not go to the villa but on a goose chase. The person answering the phone is off shore and knows zero about the property so cannot help. It took one hour to connect with a human and get in...not fun after long travel day and the rental car experience. Prepare for fireworks at night which sounded like gun shots...no idea that was happening and woke me up from a sound sleep. There are no USB plugs so bring everything you need..adapters and blocks.

4 May 2026
Unprompted review
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Reply from Bocobay

Hi JLC, great to hear you enjoyed the villa and found it clean! I'm very sorry to hear you had trouble finding the property. We usually make sure that the location pin given in your check-in instructions is spot on at the front door of the property. We'll make sure to take a look and correct this!

Rated 1 out of 5 stars

Experience from hell

Let me start by saying this was my husband and I 4th time visiting Aruba. The location was less then 10 minutes to the beach, but this property does not provide any view of the beach or beautiful scenery. So if you select this beautiful destination you are on the right track. However, it was our first time staying off the resort. First day we could not get into our room because the passcode did not work where we had to wait 45 minutes to gain access to our room. Then the second night we left to enjoy the day at the beach, and when returning back to the unit we could not gain access again. This time the bottom lock was locked there’s no way unless it was locked from the inside so that indicate someone was in our room. Which was a safety concern to us and then it took another hour for us to gain access to our unit again. Third day while trying to enjoy the morning sun I set on the small back patio and received a shower of mop water from the cleaning crew from the second floor. On top of all this the beach towels were not the cleanest, and small bugs in the shower. All of this to say I would not be back at Bocobay.

30 March 2026
Unprompted review
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Reply from Bocobay

Hi there, I'm so sorry your experience wasn't what you had expected! I'm unable to link your post to a reservation in our system - could you please contact us via info@bocobay.com so we can try and make things right? Many thanks.

Rated 5 out of 5 stars

The location was lovely

The location was lovely. Having a pool on site was key for my 93 year old mother. She was able to get in and get out without issue. Loved that it was all on one level. There was plenty of space for our family. Loved that we could eat outside and play cards outside. There were plenty of lounge chairs for the entire group. We appreciated that we could cook at the house. The team was so responsive to every email or phone call. When we did not have enough chairs for the beach, they got us four more. The batteries died in the tv remote and they delivered them the next morning. The home was well supplied with linens, paper products, cleaning products and towels. If you need any refills or replacement towels, they get you them! We enjoyed being able to play golf and we enjoyed being able to go for a walk throughout the neighborhoods. The location was convenient to many activities and beaches. We would definitely go back again! Thanks for a wonderful week!! : )

25 December 2025
Unprompted review
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Reply from Bocobay

Thank you so much for this great review, Kathleen!

Rated 5 out of 5 stars

new place

new place - fantastic design and layout. great pool area. super comfortable. 5 min walk to the ritz and a nice beach. loved the bbq area and rooftop seating. there is also a small gym next to the reception. host is responsive. would come again.

27 December 2025
Unprompted review
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Reply from Bocobay

That's great to hear - thank you Steve!

Rated 5 out of 5 stars

Host was welcoming and receptive to our…

Host was welcoming and receptive to our families needs. The house was clean and well appointed for vacationers. We would love to visit again in the near future. Thank you for our wonderful vacation!

25 December 2025
Unprompted review
Bocobay logo

Reply from Bocobay

Thank you Christine, we appreciate you!

Rated 5 out of 5 stars

Excellent

Excellent. Just as described

22 December 2025
Unprompted review
Bocobay logo

Reply from Bocobay

Thank you Theresa - and hopefully see you again soon!

Rated 5 out of 5 stars

Bocobay Aruba Team...Providing Outstanding Service

The Bocobay Aruba Team pays excellent attention to their guests and ensures their stay is as comfortable as possible....as advertised. The company and their staff team are attentive, polite, and exceptionally responsive! Our experience with the Bocobay Aruba team was above and beyond.

13 December 2025
Unprompted review
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Reply from Bocobay

Thank you David, we loved hosting you!

Rated 5 out of 5 stars

Villa Gianna…

We had a wonderful stay at Villa Gianna in Aruba! We loved how easy and quick it was to exchange bath and beach towels when need. The Tommy Bahama chairs were a huge bonus, and the cooler was perfect for keeping drinks cold while we were enjoying the beach. The location truly couldn't be better, an easy walk to Ritz-Carlton and Moomba. Everything was so accessible. We would absolutely stay here again and highly recommend it!

16 December 2025
Unprompted review
Bocobay logo

Reply from Bocobay

That's wonderful to hear, thank you so much!

Rated 5 out of 5 stars

Traveled to Aruba for Christmas

Traveled to Aruba for Christmas with my family (3 kids under 10 years old). The house was perfect when we arrived(super clean) and easy to find. The location is great to walk to the beach, but its also super easy to rent a car and drive the island, free parking at all the beaches. We explored many different beaches and neighborhoods. The house is well equipped to cook meals. We loved the pool and went swimming every day. I used the gym once, it has all you need to get a quick workout in. The Bocobay staff is always quick to respond to anything we needed and were so kind. We are 100% planning to come back and stay here again! Thank you so much for a wonderful trip!

21 December 2025
Unprompted review
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Reply from Bocobay

Amazing, so great to hear! Thanks!

Rated 5 out of 5 stars

We absolutely loved our stay

We absolutely loved our stay! The hosts were so welcoming and friendly, and the property suited all of our family's needs perfectly. We're already thinking this might become a wonderful annual family tradition.

8 December 2025
Unprompted review
Bocobay logo

Reply from Bocobay

Thanks for this fantastic review! :)

Rated 5 out of 5 stars

We had an amazing stay

We had an amazing stay. The location is unbeatable and the views are breathtaking. The rental was extremely clean and had everything we could have possibly needed. Everyone who answered the few questions we had were so friendly, helpful, and quick to respond. We would recommend this place to anyone!

2 December 2025
Unprompted review
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Reply from Bocobay

Amazing to hear, thank you Colby!

Rated 5 out of 5 stars

Bocobay is the best!

Bocobay is the best!! From booking til check out they are consistent with their awesome customer service!! Whatever you need, plus more; they’ll provide it! Their properties are above and beyond! Clean with everything you need!

17 December 2025
Unprompted review
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Reply from Bocobay

Thanks Joanne - we appreciate you!

Rated 5 out of 5 stars

We had a great stay at Porta Al Sole

We had a great stay at Porta Al Sole, we love this location, the unit was clean, comfortable and spacious, everything we needed was in the kitchen, the rooftop was amazing. Would stay here again!

20 November 2025
Unprompted review
Bocobay logo

Reply from Bocobay

Thanks for the wonderful review! We hope to welcome you again soon at Porta al Sole!

Rated 5 out of 5 stars

We had an amazing stay

We had an amazing stay! The staff were great and extremely responsive. We would definitely consider staying here again when we come back to Curaçao.

14 November 2025
Unprompted review
Bocobay logo

Reply from Bocobay

Amazing, thank you so much for this great review!

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