Preferred Hotel Reservations logo
Visit website

Preferred Hotel Reservations Reviews 15

•
TrustScore 4.5 out of 5

4.4

Business Hotel
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business Hotel
  2. Conference Hotel

Written by the company

Hotel Specialist for: Corporate Travellers Serviced Apartments for short stay and long stay, Congresses, online Room Kit & personal reservation service Market leader in the Entertainment industry Our service is independent and free of charge

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Preferred helped us out in arranging a meeting and stay at SS Rotterdam

Preferred helped us out in arranging our meeting and stay at SS Rotterdam, specifically assisted by Eveline Gerritsen. Our group was quite complex because of some people coming from other countries and people that constantly changes their plans due to unexpected circumstances, but Eveline has accommodated us very well and patiently with all our requests and demands. She was able to give me all the information that I need and made sure that I am well informed before our stay. Everything was a very positive experience with them and I would surely go back for their assistance in the future and recommend them as well to others.

29 October 2023
Unprompted review
Preferred Hotel Reservations logo

Reply from Preferred Hotel Reservations

Thank you so much Karen for taking the time to share your experiences with Preferred and Eveline, very much appreciated! It is our pleasure to be of value for you and the guests.

Rated 5 out of 5 stars

They are really professional and always…

They are really professional and always willing to help and support even if we change our mind 5 times per day!
With them everything is easier!
5 / 5 !

1 September 2023
Unprompted review
Preferred Hotel Reservations logo

Reply from Preferred Hotel Reservations

Wow! Thank you so much Andrija!

Rated 5 out of 5 stars

Great customer service

Great customer service. Thank you, Fleur!!
Any questions answered on time, staff available at all times. Good communication. Please be sure that i would not hesitate to recommend this service.

2 November 2023
Unprompted review
Preferred Hotel Reservations logo

Reply from Preferred Hotel Reservations

Thank you so much Mirela, amazing that you are our ambassador!

Rated 5 out of 5 stars

Flexible and good operation

Solved the problems of double-booking flexibly and without additional costs

28 August 2023
Unprompted review
Preferred Hotel Reservations logo

Reply from Preferred Hotel Reservations

Thank you very much! it's our pleasure to offer flexible service without additional costs. We love to have happy clients and guests !

Rated 5 out of 5 stars

Great communication

This week I had a great experience with Preferred Hotel Reservations (namely Roos) when I was dealing with a payment for my hotel stay during a conference. The response time was almost immediate and my problem was resolved quickly. Thank you very much.

9 August 2023
Unprompted review
Preferred Hotel Reservations logo

Reply from Preferred Hotel Reservations

Dear Anna, thank you so much for sharing your positive experience. It's our pleasure to be of value. Kind regards, Roos

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Questions answered on time. Staff available at all times. Good communication. Would not hesitate to recommend this service.

3 March 2023
Unprompted review
Preferred Hotel Reservations logo

Reply from Preferred Hotel Reservations

Dear Tanyitiku, thank you so much for your wonderful feedback!!! This makes our job even more fun.

Show reviews in all languages. (15 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look