Blinds To Go - MARKHAM Reviews 53

TrustScore 4.5 out of 5

4.7

3150 HIGHWAY # 7, L3R 5A1 MARKHAM, ON, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Showroom sales staff was very good and helpful. Installation should have cleaned up debris after complete

Company replied

Rated 5 out of 5 stars

I was looking for replacement parts for verticals purchased many year's ago. All my information was still in their computer so made it very easy to order parts - staff always friendly and knowledgeabl... See more

Company replied

Rated 5 out of 5 stars

Serenity shade purchased works well in our newly renovated bathroom. In-store assistance provided by Jaismeen was very helpful during product selection and during subsequent pick-up of shades. Would g... See more

Company replied

Rated 4 out of 5 stars

Jasmine, the sales rep was very professional and very concise. She was most apologetic when there was a delay in delivery at the factory

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 3150 HIGHWAY # 7, L3R 5A1, MARKHAM, ON, Canada

  • 9059488975

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Poor quality installation hardware

Poor quality installation hardware, otherwise excellent service from staff.

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

Thank you for your review Joe - we are sorry to hear about the issue with the installation hardware - would you be able to explain further the issues you were having with it so we can forward along to the product development team?

Rated 3 out of 5 stars

Good value and product but high on self-service

Good selection but long turnaround time (30+ days) if you need sooner. I showed sales staff sample that I wanted to complement but did most of the investigation myself.
Blind hardware is sturdy and better than or as good as National brands. Materials are sturdy but need to expose to a couple of summers hot rays to give suitable assessment. Didn't use the in-home service so can't comment but store selection was easier for me to make decisions. Would have been nice to have a tool to line up the screws during installation (like a paper guide with grids as measurement aid). Good value during promotion time. Star rating because too much self service in store and more helpful installation instructions - would have raised rating if end to end customer experience was higher.

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

Hi RWH, thank you for your review and feedback. We are going to pass this along to our upper management and sales teams to inform them as well and help learn from it. Please let us know if there is anything we can do to help you further.

Rated 5 out of 5 stars

helpful when ordering ,pleasant when…

helpful when ordering ,pleasant when confirming size, and installing. Great service. Thank you

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

This is great to hear Betty! Thank you for your review!

Rated 5 out of 5 stars

Sales person was professional

Sales person was professional, friendly and knowledgeable. Kevin directed me through the measurement process and knew the product line well.
Jamie the installer, highly experienced and made an unlevel install work properly. He was fast and friendly and took all effort to keep our home and himself safe during this covid 19 trying time.
Thanks you to Blinds To Go.

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

This is wonderful to hear Blair! Thank you for your kind review!

Rated 5 out of 5 stars

Excellent service in the store...very…

Excellent service in the store...very helpful. Excellent measuring of my windows and installation. Very satisfied with the information as to who the installer is with his name and picture sent by email, and follow-up from the installer when he is going to arrive. Excellent service from start to finish!,

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

This is great to hear Douglas and Lorrain! Thank you for your kind review!

Rated 5 out of 5 stars

Happy Customer

We are very pleased with the suggestions we received from your staff and the end product. It is exactly what we were after. The wait due to covid was much longer than expected but well worth it. Thank you.

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

This is great to hear Gordana! Thank you for your kind review and for your patience during the delays we have been experiencing!

Rated 5 out of 5 stars

B2G has never let me down on any of my…

B2G has never let me down on any of my projects. Every window covering in our home is now officially from B2G. Everything, both product and service wise, has been top notch.
It is always a pleasure to do business with my friends at the Markham location.

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

This is WONDERFUL to hear!! Thank you so much for your kind review!

Rated 5 out of 5 stars

Great service

I use BTG for many years and it is still my #1 one place to go do all blinds needs. Great service, great product and very affordable price.

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

This is great to hear Paul! Thank you for your review! Your loyalty is much appreciated!

Rated 2 out of 5 stars

Not Honoring a warranty repair

I brought in blinds for repair since they have a life time warranty. They were clearly marked as a blinds to go product. However I did not have a receipt nor could they find the purchase in the system. For this reason, the store manager was not willing to send them in for a warranty repair. I would have given a 1 star rating but they did attempt to repair them in the store. Not honoring a warranty repair simply because paperwork was not available is not honoring the intent of a life time warranty.

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

Hi Joe, we are sorry to hear about this issue. The warranty does state that you need to have the paperwork incase the order is not found in the system - - did you try to look under additional phone numbers or call the customer service department to see if they could locate your order company wide? Let us know if we can help.

Rated 5 out of 5 stars

Always reliable

Always reliable, good Canadian product!

14 December 2020
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

This is great to hear Daniel, thank you for your review!

Rated 5 out of 5 stars
Blinds To Go - MARKHAM logo

Reply from Blinds To Go - MARKHAM

Hi Paul, we are very happy to hear about your experience with us! Thank you for leaving your review and we look forward to helping you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look