Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Install was excellent Installer was late arriving, I had to call store twice to find out where he was. I feel that installer should have called me to let me know he was running late and provide an... See more
Company replied
They were very friendly but not pushy. When there was a slight problem the store manager dealt with the confusion immediately. The installer was fantastic, friendly and not messy.
Company replied
Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
45 SPORTSWORLD DRIVE, N2P 2J5, KITCHENER, ON, Canada
- 5196538646
4.4
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience in store & very…
Very good experience in store & very fast & friendly installation.
Thank you
4 July 2026
Reply from Blinds To Go - KITCHENER
Thank you so much for your feedback! 😊
Install was excellent
Install was excellent
Installer was late arriving, I had to call store twice to find out where he was.
I feel that installer should have called me to let me know he was running late and provide an ETA.
11 June 2026
Reply from Blinds To Go - KITCHENER
Hello Marg,
Thank you for taking the time to review us. We are glad to hear the final install met your expectations. We appreciate your feedback regarding the arrival notice and will use it as we continue to refine our client experience. Enjoy your new installation!
Great experience at Blinds to Go Kitchener
Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises. The installation was very professional. Great job.
We bought a new blind for our kitchen. Perfect.
We also had a 12 year old blind for a patio door that needed repair. Fully covered by the lifetime warranty
11 June 2026
Reply from Blinds To Go - KITCHENER
Thank you for the great review Murray ! We’re glad everything went smoothly from measurement to installation, and that both your new blind and warranty repair were taken care of properly. We appreciate your trust in us!
They were very friendly but not pushy
They were very friendly but not pushy. When there was a slight problem the store manager dealt with the confusion immediately. The installer was fantastic, friendly and not messy.
13 June 2026
Reply from Blinds To Go - KITCHENER
Hello Dorothy,
Thank you for the great feedback! We’re glad the team was able to sort out the issue quickly and that the installation went smoothly. We really appreciate you taking the time to share this!
Communication was excellent
Communication was excellent
The person that came out to measure, the blinds was very courteous
Installer was very friendly and helpful and well presented
4 June 2026
Reply from Blinds To Go - KITCHENER
Thank you so much for your kind words! 😊 We truly appreciate your feedback!
Staff very informative and friendly
Staff very informative and friendly. Order was processed very quickly.
1 June 2026
Reply from Blinds To Go - KITCHENER
Thank you for the great review, Judy! Please let us know if there is anything else we could have done to make your experience even better!
Amazing service
Amazing service. Qualified technician with expert advice.
Have gone to Blinds to Go for years and years.
Wouldn’t go anywhere else.
29 May 2026
Reply from Blinds To Go - KITCHENER
Love to hear this Richard!! We look forward to continuing to serve you for many more years to come!
Fast service short waiting time great…
Fast service short waiting time great install happy with out come
25 April 2026
Reply from Blinds To Go - KITCHENER
Hi Debbie,
Great to hear Debbie! Please let us know if there is anything else we can do to help improve our services! Feedback is always welcome!
Blinds To Go
The knowledge and courtesy of the…
The knowledge and courtesy of the people working at the store.
Also the ability to track the status of your production order for your blinds.
Overall a seamless and pleasant experience to find the correct blinds for your home.
21 April 2026
Reply from Blinds To Go - KITCHENER
Hi Rick, thank you for the wonderful review! We are thrilled to hear about your experience with us!
Good Experience
The store staff were very helpful.
Garrison installed my blinds fast and efficiently.
20 April 2026
Reply from Blinds To Go - KITCHENER
Hi Wendy, thank you for the great review!! Happy to hear it!
Polite
Polite, knowledgeable a big thing for us. Thank you.
And thank you for the assistance to our vehicle.
6 April 2026
Reply from Blinds To Go - KITCHENER
Thank you so much for taking the time to share your positive experience with us! Your kind words and perfect rating mean a lot to us and motivate us to continue delivering exceptional service.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
I’m a happy customer!!!
The entire experience was positive except the shame I felt with my poor measurements! My fault entirely! From the initial visit to the show room to the visit by the rep who expertly measured to the installer, I felt valued and appreciated. Thank you everyone!
9 March 2026
Reply from Blinds To Go - KITCHENER
Hi Judy,
Thank you so much for your fantastic feedback! We’re thrilled to hear that your entire experience from your showroom visit to the expert measurement and installation was positive. And no worries at all about the measurements that’s exactly what our team is here for!
It means a lot to know you felt valued and appreciated throughout the process. We truly appreciate your kind words and your trust in us.
Friendly knowledgeable staff.
19 March 2026
Reply from Blinds To Go - KITCHENER
Thank you for the great 5-star review, Wayne!
Personable and professional service
Personable and professional service - blinds are installed really well and look great.
6 March 2026
Reply from Blinds To Go - KITCHENER
This is so wonderful to hear, Anna! Thank you very much for taking the time to leave us such a glowing review!!
Reply from Blinds To Go - KITCHENER
This is wonderful to hear Marc! Thank you so much for the great review!
Reply from Blinds To Go - KITCHENER
Thank you so much for your kind words, William! 😊 We truly appreciate your feedback!
Ravindra made choosing the blinds a…
Ravindra made choosing the blinds a good experience. He showed me many examples. It was easy to choose what I wanted. They were installed seamlessly. We love the new look in our kitchen . It's so much brighter.
15 February 2026
Reply from Blinds To Go - KITCHENER
We're happy to hear that selecting blinds was a good experience for you. We appreciate your feedback!
Reply from Blinds To Go - KITCHENER
This is wonderful to hear Amir! Thank you for the great review!
Beautiful and Quality Product with Outstanding Customer Service
We are very happy with your beginning to end approach where you not only sold, but also made and installed our blinds.
We would also like to give an extra thank you to Nara, Russell and Michelle. We could not have asked for a better experience.
Yours truly,
Lonnie & Bonnie Maich
9 January 2026
Reply from Blinds To Go - KITCHENER
We're happy to hear that you had a positive experience! We truly appreciate your kind words and recognition of our team's efforts. Thank you for your feedback.
The installer put the shutter door…
The installer put the shutter door opening on the wrong side, another installer came and had to flip over the doors to the original specifications. The whole experience left a bad taste in my mouth.
3 December 2025
Reply from Blinds To Go - KITCHENER
Hi Linda,
Thank you for sharing your experience, and I’m truly sorry this happened. You should never have to deal with an installation that doesn’t match your original specifications, and I completely understand why this left a bad taste in your mouth.
I’m glad the issue was corrected, but you’re right to expect the process to be handled properly from the start. The installer was new, and we have shared your feedback with his manager for further training and review. We want to ensure no other customer feels the same way you do.
As a gesture of our appreciation for your patience, we have sent something to your email.
Thank you again for bringing this to our attention we truly value the opportunity to improve.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.