Bivvy Pet Insurance Reviews 3,859

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 3 out of 5 stars

*UPDATE* They have since reviewed the original claim and approved it after acknowledging the mistake on their end. Still unnecessarily stressful for me but glad they fixed the issue. They abuse t... See more

Company replied

Rated 5 out of 5 stars

God bless you Bivvy. Amen. Having a customer service person assist me with great advice and information and most of all her personality. Thank you Bivvy for your great prices and giving me a piece of... See more

Company replied

Rated 5 out of 5 stars

Got the insurance and got all my chihuahuas shots done. Now she can come see me in the hospital. I’ve been in the hospital since August and hope to be getting out soon, but I miss my emotional support... See more

Company replied

Rated 5 out of 5 stars

I was paying too much for cat insurance. I was able to lower my cost by 50% AND reduce my deductable from $500 to $250!! Sign up was super easy and the only hit I took was 50% opposed to 80% reimburs... See more

Company replied

Company details

  1. Pet Insurance Company
  2. Animal Rescue Service
  3. Animal Shelter
  4. Emergency Veterinarian Service
  5. Insurance Company
  6. Pet-Friendly Accommodation

Written by the company

Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quite Simple

It was very easy to sign up. Just a short, simple form.

18 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the five star rating!

Rated 5 out of 5 stars

Your policy for my dog is reasonably…

Your policy for my dog is reasonably priced and I am sure that she will get excellent care that she needs

11 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the review, Mariah! We hope you and your pup will like this affordable, right-sized pet insurance.

Rated 5 out of 5 stars

Great Experience

Easy sign up. No complaints. Just want a peace of mind that, if I ever have to take my puppy to the vet that he will be taken care of no matter the reason. Thank you Bivvy for an easy experience.

12 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

It is a pleasure to welcome you and your puppy to the Bivvy community!

Rated 5 out of 5 stars

Very affordable and sign up was easy

Very affordable and sign up was easy. I hope if I ever have to make a claim it is that easy.

16 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the five star review on the sign up process. We pride ourselves on making the claims process easy, also!

Rated 5 out of 5 stars

My experience with bivvy insurance was…

My experience with bivvy insurance was fantastic. Also the price was better then all the other insurances. My family in friends are getting the insurance to.

13 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for this five star review and for spreading the word to family and friends, Demetrius!

Rated 5 out of 5 stars

Good experience

Good experience; good pricing.

12 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

It is a pleasure to welcome you to our affordable pet insurance. Thank you for the review, Nancy!

Rated 4 out of 5 stars

How do I get reimbursed for the payment…

How do I get reimbursed for the payment or is there credit card? There is no explanation on how it is paid.

7 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Hi Maria, we reimburse pet parents directly which means you have the freedom to go to the vet you feel most comfortable with or that’s most convenient to you in an emergency. Your vet doesn’t have to accept insurance, or even know you’re covered, for your insurance to work. To submit a claim you can do so in your pet parent account online. To understand our coverage, check out our insurance coverage page here: https://bivvy.com/why-bivvy.

Rated 5 out of 5 stars

Just enrolled

Just enrolled. Have not use them yet. Price seems reasonable for the coverage. I'm giving it a try.

1 October 2022
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Reply from Bivvy Pet Insurance

Thank you for the feedback on the enrollment process, Kova!

Rated 5 out of 5 stars

Happy to be protected

The site was easy to navigate and I can rest easy know our four-legged family member is protected

12 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

We are happy to be providing you with some peace of mind. Great to welcome you and your four legged family member to the Bivvy community!

Rated 5 out of 5 stars

Easy Peasy Sign Up!!!

The sign up process couldn't have been simpler. Hopefully, when the time comes to file a claim, I will be just as happy.

13 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the review on the easy sign up! We pride ourselves on quick approvals and we begin reviewing claims within one business day of being filed. Hope you continue to be pleased!

Rated 5 out of 5 stars

It was extremely easy to sign up

It was extremely easy to sign up, and the use of the site was easy to navigate, everything was perfect.

13 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the review, Jeffrey! Glad to hear you are pleased with the easy signup for our affordable pet insurance.

Rated 5 out of 5 stars

Easy Peasy

It was extremely easy to sign Olive p for Bivvy pet insurance and the price fit my budget.

13 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the five star review. We are so happy to have you as part of the Bivvy community!

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