The website used to be difficult. I don’t remember why but I found it difficult to checkout, so annoying I stopped buying. I came back recently to try again cuz I love the body moisturizer. They made... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering easy and got my free 3piece gift but I clicked my $25 credit I earned to use and it was not taken off my order. Chat not available either to ask why. Help option had no matching options to... See more
Company replied
I love your products and have been buying them for a few years now. Have repurchased certain items multiple times. Also love your rewards and full size reward. My ONLY complaint is when items go out o... See more
Company replied
I was originally recommended the mineral sunscreen as a healthy option with summer coming up. When ordering I decided to try out the plumping skincare set and to my absolute amazement, after use my ac... See more
Company replied
Company details
Information provided by various external sources
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Contact info
United Kingdom
- biossance.com
4.3
Excellent
7K reviews
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Easy to work with
12 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Love ur products and that I can just…
Love ur products and that I can just log into my acct and everything is already there. Makes re ordering so so simple and appreciate that
12 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I have been using this brand for a few…
I have been using this brand for a few years. My skin loves it. I am trying to new anti-aging duo this time.
12 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I'm shopping with Biossance for…
I'm shopping with Biossance for pregnancy safe products, but they aren't easily categorized this way on the app.
12 April 2026
Reply from BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I love your product
I love your product . I had a code for full size product for free . The code never worked. I tried different ways to write it . Not sure if it was a 1 or and I and o or O . I asked for help . Never got resolved . Very very disappointed And wasn’t able to get my free product that I should get .
12 April 2026
Reply from BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Clipped deal for free product
It was easy to order and to clip the offer to receive a free full size product
11 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Products are great
Products are great. Everything I’ve tried I love. At 66 people always comment how great my skin looks and I am happy to share my routine Love Biossance
11 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I am an esthetician
I am an esthetician. Love their the gold line for mature skin. Also the Squalane + Marine Algae Eye Cream (green jar). I have been using these products for over 3 years!
24 November 2025
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Promo and Rewards Streamlining Needed
I appreciate the various promos and opportunities to buy Biossance products at a slightly lower cost, as they are increasingly out of my personal price range. However, either allow customers to use the promo codes you send them in combination or don’t send more than one. It’s
confusing and frustrating. Also, VIP rewards should not expire and should be easier to use. Thanks!
11 April 2026
Reply from BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Products are great
Products are great, the delivery experiences a great. I found it to be a really good product, no Miracles or anything like that but great maintenance.
1 September 2025
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Price and quality of the products is…
Price and quality of the products is great. Fast shipping.
11 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love Biossance and the discounts !
11 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I wanted to purchases your sets that…
I wanted to purchases your sets that were on sale and it was difficult. There were a few items that were free but did not end up on my order. I have never used your products and wanted to order a range of items to see if they would work for me.
11 April 2026
Reply from BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Biossance is the Best
Biossance is my favorite skincare company. Their products are great quality and I’ve been using them for many many years, since I discovered the gel moisturizer and not to be dramatic, it was life changing… the entire brand has been life changing. From there, I became an huge fan of the omega cream, and then the Ecotin moisturizer when it came out, and I can’t live without it. Even though the cost is higher than I prefer to pay for skincare, I use several of these products daily and always stay stocked up so I don't run out. The site can be a little confusing when using my account and redeeming rewards, but other than that I’m appreciative of the rewards points for discounts and especially for the free full size product every year.
10 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Love the vitamin C oil
I love these products. My essentials are the rose vitamin C oil and face wash. The oil leaves my skin feeling so hydrated but not oily. It does not clog my pores and is amazing to use as a primer under my makeup.
11 April 2025
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
You website it awful
You website it awful! I signed up for the newsletter and never got a code for $20 off first purchase! I could not find where to tell it that this was a gift and type in a message to the recipient. I had to ask ChatGPT for help. The time I spent on your website wasn't worth the $20 savings!
10 April 2026
Reply from BIOSSANCE
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Great Skin Products
I have been using Biossance products for years. It made a big difference on my skin specially the dark brown spots. It also helps greatly with wrinkles, as it firms the skin.
10 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The best brand!
I love love all the Biossance products. Been using it for over 5 years. Very clean ewg verifed ingredients, great customer service and my skin have never looked better in the last 5 years.
8 April 2026
Reply from BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
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