BigjeffaudioReviews 

202
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and delivery services, often noting that products arrive quickly and are well-packaged to prevent damage. Many appreciate the wide selection of products available, finding almost anything they need for car audio. The quality of the products and the overall service are frequently highlighted as excellent, with many people expressing satisfaction with their purchases. However, some people mentioned issues with customer service, citing difficulties with warranty support, incorrect parts being sent, and slow or unhelpful responses regarding returns and exchanges. There were also occasional reports of products arriving with minor damage or missing components, and confusion regarding tracking information.

What people talk about most

Product

Users describe positive interactions with product, often highlighting good quality and correct items... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick shipping... See more

Customer service

People report ambiguous experiences with customer service, with many praising it as excellent, great, and... See more

Service

Customers consistently note positive experiences with service, often praising its efficiency and speed, with... See more

Quality

Consumers generally report positive experiences with product quality, often praising items as being of very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the selection when it's available. 80 percent is out of stock. No point having online access without supply. Other than that shipping was reasonable and quick.

Rated 4 out of 5 stars

Speaker frames were dent likely from shipping but the speakers sound good so we'll see how they hold up. Damage seems to be a common issue with galeforce reviews

Rated 4 out of 5 stars

Shipping was fast and they have a great selection. I only gave 4 stars because I kept having problems ordering from their site but was able to call the shop and easily get my order placed.

Rated 4 out of 5 stars

Great service with quick delivery. The tracking process was a little strange said delivered but wasn’t. Had 2 tracking so was a little confused. But the product arrived safe with no damage.


Company details

  1. Car Stereo Store

Written by the company

You one stop Car Audio and 12 volt electronics online super center. We carry the biggest brands and offer the best prices on all yore car stereo needs and accessories. Big Jeff Online has grown to be your first choice in online shopping for all electronics. Located in centra Florida and service the united states and all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

202 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(202)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered something that was in stocks…

Ordered something that was in stocks and wasn't in stocks was told that they don't check till after they take your money and print shipping label then go check if it's in stocks so they basically don't do inventory so I will never do business with them again

26 December 2023
Rated 5 out of 5 stars

Fast n Good

Products got here fast in and in good shape. Will definitely shop from again for some of my audio equipment needs.

24 November 2023
Rated 1 out of 5 stars

They protect thieves not customers... Facts!!

The company was informed of a wrong delivery location and then notified them that someone with my identity came to an unknown location and picked it up and won't give me any more info and I'm just SOL on my purchase I'm disabled and eagle scout have a wife and 3 kids I been in hospital saying bye to my grsnd mother then 2 days later my grand father and now my dad's on hospice I have been no where but the hospital and can prove it but this company won't make it right SHADY as it gets in my book

24 November 2023
Rated 5 out of 5 stars

Cheaper than others

Everything I search for on eBay, you are always the cheapest. You are willing to wheel and deal. I wish y’all had some stores in Mississippi, cause the ones here suck!

24 November 2023
Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast shipping...if you follow them on social media, Big Jeff does give-a-aways as they talk about new products all the time...very fun, informative, and interactive.

27 October 2023

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