BigjeffaudioReviews 

202
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and delivery services, often noting that products arrive quickly and are well-packaged to prevent damage. Many appreciate the wide selection of products available, finding almost anything they need for car audio. The quality of the products and the overall service are frequently highlighted as excellent, with many people expressing satisfaction with their purchases. However, some people mentioned issues with customer service, citing difficulties with warranty support, incorrect parts being sent, and slow or unhelpful responses regarding returns and exchanges. There were also occasional reports of products arriving with minor damage or missing components, and confusion regarding tracking information.

What people talk about most

Product

Users describe positive interactions with product, often highlighting good quality and correct items... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick shipping... See more

Customer service

People report ambiguous experiences with customer service, with many praising it as excellent, great, and... See more

Service

Customers consistently note positive experiences with service, often praising its efficiency and speed, with... See more

Quality

Consumers generally report positive experiences with product quality, often praising items as being of very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the selection when it's available. 80 percent is out of stock. No point having online access without supply. Other than that shipping was reasonable and quick.

Rated 4 out of 5 stars

Speaker frames were dent likely from shipping but the speakers sound good so we'll see how they hold up. Damage seems to be a common issue with galeforce reviews

Rated 4 out of 5 stars

Shipping was fast and they have a great selection. I only gave 4 stars because I kept having problems ordering from their site but was able to call the shop and easily get my order placed.

Rated 4 out of 5 stars

Great service with quick delivery. The tracking process was a little strange said delivered but wasn’t. Had 2 tracking so was a little confused. But the product arrived safe with no damage.


Company details

  1. Car Stereo Store

Written by the company

You one stop Car Audio and 12 volt electronics online super center. We carry the biggest brands and offer the best prices on all yore car stereo needs and accessories. Big Jeff Online has grown to be your first choice in online shopping for all electronics. Located in centra Florida and service the united states and all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

202 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(202)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased the new Deaf Bonce…

I recently purchased the new Deaf Bonce MLH-60 mid-range speakers from Big Jeff Audio and received them in 3 days this company continues to be the fastest growing car audio company and the customer service is great coupled with super fast shipping and the giveaways are unparalleled I highly recommend the company and do many payment options sets them apart from any other car audio company thanks Big Jeff Audio and continued success always I'll be a customer for life

27 October 2023
Rated 1 out of 5 stars

I won't never order again

I won't never order again. The shipping handling price sucks. Make sure it works or fits whatever u put it on because ther is no cash back. I'll just order from a diffent audio place.

26 October 2023
Rated 5 out of 5 stars

A1 company!

Amazing company, products and customer service. Answers any and every questions to the best of their ability, and if they cannot, they will find the answer.

Jeff has a great team. Thanks.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Top notch company

Great experience fr. Shipping was super fast and my lithium bank was perfect. They sell great products and customer service is excellent

26 September 2023
Rated 5 out of 5 stars

The transaction was easy

The transaction was easy. Good communications. I would have rathered used FEDEX for shipping but UPS delivered it at the end of the day on a Friday. Was going to make my purchase thru alfardaudio but alot of problems occurred in the transaction. Will be doing business with big Jeff again

25 September 2023

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