Delivery has usually been fine, happy to have an alternative to The Big Company tbh. Whether the poor overstretched restaurant staff and their own delivery drivers (in the case of my regular place at... See more
Company replied
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See what reviewers are saying
3 1/2 hour wait. I know it’s NYE but the timer given when ordering online showed 55mins. I was expecting a delay but when I saw this assumed it was accurate. No compensation given or anything ment... See more
Company replied
Hi. Apologies to Shanghai star Donnington for my hangry chase up call ,,,,,, food when it arrived was amazingly delicious. Highly recommended. But 2.5 hour wait for delivery 1.5 miles down the roa... See more
Company replied
Absolutely without doubt the best takeaway I've had for years....huge accolade but true!!!! I'm just glad I ordered loads so I've got some for tomorrow....really lush food and Sandy on the phone was... See more
Company replied
3.5
Average
598 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Time you wait it's fair when you place…
Time you wait it's fair when you place big orders,always on time,fair price,best food..
29 May 2022
Unprompted review
Reply from Bigfoodie
Hi Marius, thanks so much for the 5* review!
Very poor place do not update extreme…
Very poor place do not update extreme long waits .
21 May 2022
Unprompted review
Reply from Bigfoodie
Hey Denis. Thanks for the review and feedback! Whilst we do provide live tracking, it is to the discretion of the restaurant as to whether they chose to use this, if you would like us to recommend live tracking to a restaurant near you, simply drop us a DM to our Facebook or Twitter page. Please also head to the Takeaways website to relay this review to help them with future changes. Thank you Foodie 🥟
Reply from Bigfoodie
Thank you so much for the kind review!
Perfect
arrived early piping hot ....the chicken wings were still sizzling ... perfect tonight many thanks delish.
16 May 2022
Unprompted review
Reply from Bigfoodie
Thank you so much for the kind review! we'll make sure to pass the feedback onto our partner 🥢🥡.
Food was lovely food was still hot…
Food was lovely food was still hot definitely worth the price for what we got definitely recommend will be ordering again
14 May 2022
Unprompted review
Reply from Bigfoodie
Thanks for the great review Sahra, and thank you for making us your first choice when ordering your weekend treat! Have a great day Foodie 😄
I love this site because it's so easy…
I love this site because it's so easy to understand very helpful if need it, Thts how it is for me anyways.... Lots more choice of restaurants than others... My food is again always bang on so I have nothing but praise... So thanx Big foodie...
13 May 2022
Unprompted review
Reply from Bigfoodie
Hi Katrina, for you to say “you have nothing but paise” makes our day! Thank you for such a fantastic review and your ongoing support. Have a great day Foodie 😄
Took our money! No food!
Ordered from big foodie and we ordered from a restaurant that apparently hadnt been on there for some time. They took the money off us and we cannot even sort out getting the money back for 3 days! We wasnt even notified they hadnt been working with big foodie until we tried ringing the restaurant!
13 May 2022
Unprompted review
Reply from Bigfoodie
Hey Naz, we're keen to get this resolved for you ASAP, if you could drop us a DM to our facebook page with your order details one of our team will look into this for you straight away.
Reply from Bigfoodie
Hey Jess, thank you for the kind 5* review! 😀
Very disappointed!
Very disappointed!
We've used Pings for over 10 yrs, our family meal was spoilt by missing food. It was delivered later but by the time it arrived the rest of our order was cold.
11 May 2022
Unprompted review
Reply from Bigfoodie
Hey Misty, thank you for leaving us a review, we would recommend contacting the business directly to see if they can offer a resolution for you.
Shang Hoi House - Coventry
Best Chinese takeaway I've had in years (possibly ever)! Even the soup was stellar. Also arrived very quickly - astonishingly fast considering the high quality of the food.
Could not recommend Shang Hoi House enough!
9 May 2022
Unprompted review
Reply from Bigfoodie
Hey Will, thank you so much for the 5 star review! 🤩
The driver left food by the door
The driver left food by the door! I asked why- he reply contactless! That is bullsh+t! Restriction has been long changed! I want to know his name and have a coffee with him! He might have diarrhoea and in a rush but I want to know!
8 May 2022
Unprompted review
Reply from Bigfoodie
Hi Gwen, we're sorry to hear you were unhappy with one of our restaurants. Some of our partners are still just taking extra care still in relation to covid and are still applying some restrictions to keep their customers safe. I hope you enjoyed your meal never the less! Have a nice day Gwen 😃
Great customer service food was lovely…
Great customer service food was lovely thank you
7 May 2022
Unprompted review
Reply from Bigfoodie
This is what we aim for! Thanks so much for the great review Martin 😍
Absolutely delighted beautiful food 😍…
Absolutely delighted beautiful food 😍 😋 👌
4 May 2022
Unprompted review
Reply from Bigfoodie
And a beautiful review! Thanks Graham! ⭐
Amazing
Unbelievable Jeff. The best Chinese I’ve had in years arrived piping hot and so tasty. Delivery driver is also a legend. 💯
2 May 2022
Unprompted review
Reply from Bigfoodie
Thanks Jeff! 😉
DO NOT USE!!!!
First time user and never again. After 90 minutes I called Wah Ying takeaway in Yeaovil to see where my order was only to be told it had been delivered to a different address. Spoke to takeaway who said it was not their problem as the food had been delivered. Spoke to customer service who said nothing they can do as no-one available with the authority to sort it out until after the Bank holiday. So here I am with no food and out of pocket until they will allegedly respond to my e-mail. Won't jold my breath on that one!!!!
1 May 2022
Unprompted review
Reply from Bigfoodie
Hi Robin, we're sorry to hear of this experience you have had with us. If you could drop us a DM to our Facebook page with the order details one of our agents will be happy to look into this for you.
100% amazing
Always good food and so happy the deliver to my area. So many options. Especially when you order a set menu but you can choose what you would like instead of just having an actual set menu and helps to try different things.
100% 5 starts every time.
22 April 2022
Unprompted review
Reply from Bigfoodie
Hi Stacey! Thank you for such a fantastic review and your ongoing support. Hope you have a great weekend 😄
Lovely hot food
Lovely hot food, very tasty! Quick delivery would definitely recommend
21 April 2022
Unprompted review
Reply from Bigfoodie
Hi Monroe! We always like to ensure that our customers have a great experience with our partnered restaurants, so we are pleased to see this 5* review. Have a lovely weekend! 🍕
Lovely food from the modern balti
Lovely food from the modern balti. Highly recommended 👍
18 April 2022
Unprompted review
Reply from Bigfoodie
Hi Michelle, thanks so much for the 5* review! Have a great day!
Ordered from lucky house amazing good…
Ordered from lucky house amazing food and perfect delivery and must say the delivery driver was very polite and friendly pat his name was so cheers buddy cracking job
17 April 2022
Unprompted review
Reply from Bigfoodie
Hi Karl! Thanks so much for the 5* review! We're glad to see you're enjoying one of our partnered restaurants!
Ordered more than usual
Ordered more than usual, and it was here in just over 30 minutes and absolutely delicious! I can highly recommend them, the pork in honey delight is the best
15 April 2022
Unprompted review
Reply from Bigfoodie
Thanks for the 5* review! Have a lovely bank holiday weekend :)
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