Delivery has usually been fine, happy to have an alternative to The Big Company tbh. Whether the poor overstretched restaurant staff and their own delivery drivers (in the case of my regular place at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
3 1/2 hour wait. I know it’s NYE but the timer given when ordering online showed 55mins. I was expecting a delay but when I saw this assumed it was accurate. No compensation given or anything ment... See more
Company replied
Hi. Apologies to Shanghai star Donnington for my hangry chase up call ,,,,,, food when it arrived was amazingly delicious. Highly recommended. But 2.5 hour wait for delivery 1.5 miles down the roa... See more
Company replied
Absolutely without doubt the best takeaway I've had for years....huge accolade but true!!!! I'm just glad I ordered loads so I've got some for tomorrow....really lush food and Sandy on the phone was... See more
Company replied
3.5
Average
598 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Got an email confirmation of the order
Got an email confirmation of the order. One hour later they denied I had ordered it. Make yourself happy. Go somewhere else!
19 August 2022
Unprompted review
Reply from Bigfoodie
Hi Terry. We're keen to look into this for you, please drop us a DM on Facebook or Twitter with your order number. We look forward to hearing from you. 😊
Great option for multiple takeaways :-)
Never had a problem with Bigfoodie always a great option for multiple takeaway options.
19 August 2022
Unprompted review
Reply from Bigfoodie
Thanks for the great review Paul and thank you for making us your first choice when ordering your weekend treat! Have a great day Foodie 😄 🌭
Amazing food and great delivery…
Amazing food and great delivery service. By far the best in the area
16 August 2022
Unprompted review
Reply from Bigfoodie
Hey Michael, thanks so much for the 5⭐ review. We appreciate your valuable feedback!
Always good food and hot well priced…
Always good food and hot well priced also.
12 August 2022
Unprompted review
Reply from Bigfoodie
Hi Tacey. Thanks so much for your lovely 5* review. Have a fabulous day Foodie 🍕
Lovely food tonight well tasty
11 August 2022
Unprompted review
Reply from Bigfoodie
Hey Sarah. We're glad to hear you enjoyed your meal from one of our partnered restaurants we look forward to welcoming you back to the Foodhub platform soon. 🍕
Too bad there’s no 0 star
You should definitely order from Al-Faisal (Manchester) if you want to starve and never receive the order you pay for. As for BigFoodie, go through them is you don’t want your money after paying for an order you never receive x.
7 August 2022
Unprompted review
Reply from Bigfoodie
Hey Foodie. We're keen to speak with you regarding your review. Please drop us a DM to our Facebook or Twitter page with your order ID and we will look into this for you ASAP. Thank you.
Where do I start Barton oriental has…
Where do I start Barton oriental has lost all standards food is always cold/warm poorly packaged always spillages which is a joke I’ve complained sent in pictures and they do not care this is the 3rd time now so thought I’d let others now there a joke. If it would let me upload the pictures believe you me I would. Will never order again and I’ve been going there for over 5 years
6 August 2022
Unprompted review
Reply from Bigfoodie
Hi Laura, we're sorry to hear you've faced some troubles with your recent order. Please head over to the restaurant's website to relay this review to help them with future business improvements. Thank you 🥟
Have not used this Takeaway in a long…
Have not used this Takeaway in a long while. But the service was superb the order arrived on time. So i will be using this Takeaway again.
1 August 2022
Unprompted review
Reply from Bigfoodie
Hey Terry. This is the kind of feedback we love to hear. Thanks for the 5* review 😊
Half an hour late is not acceptable.
23 July 2022
Unprompted review
Reply from Bigfoodie
Hi Sarah, if you haven't already I would recommend you contact the restaurant directly so that they can resolve this for you. Alternatively, why not leave them a review so they can use the feedback towards future improvements.
Very disappointing experience
Very disappointing experience all round. Food was ordered online and delivery time was quite long. However as the didn't arrive at the expected time I called to ask how much longer it would be and the customer service was appalling incredibly rude. The food eventually arrived 40 mins later than stated when ordered and was cold. I think I will be getting my Chinese food elsewhere in the future
22 July 2022
Unprompted review
Reply from Bigfoodie
Hi Dorothy, I'm sorry to hear about your recent experience with one of our partnered restaurants. If you haven't already, why not leave them a review so that they can use the feedback towards future business improvements. Thanks
I LOVE this place
I LOVE this place. I’ve never been able to fault the food, delivery or price.
The portions are large, it’s always hot and the drivers are always friendly.
Best dishes are Singapore chow mein (rice noodles), crispy chilli beef (🤯👌🏻) and lemon chicken. Fabulous.
16 July 2022
Unprompted review
Reply from Bigfoodie
Thank you for such a fantastic review and your ongoing support. Have a great day Hannah 😄
Food spot very disappointing I oreder…
Food spot very disappointing I oreder my food at 21.35 and still waiting it's 23.45
11 July 2022
Unprompted review
Reply from Bigfoodie
Hi Natalie, were sorry to hear your order was running late. If you are wishing to seek a resolution to this please contact the restaurant directly for them to best resolve this for you. Alternatively, you can leave them a review on their website so that they can look to use this feedback for future business improvements.
Top rated takeaway 👌 food is spot on…
Top rated takeaway 👌 food is spot on delivery is very good not waiting long love this place wouldn't go anywhere else
9 July 2022
Unprompted review
Reply from Bigfoodie
Hey, thanks for the 5* review. We're happy to hear of your great experience with one of our partnered restaurants. Have a great weekend Foodie 🍕
Really disappointed
Really disappointed, used to be our favourite Chinese but honestly now wouldn't risk going back. Prawn balls were soggy and batter inside uncooked, sweet and sour sauce was mostly vinegar. The others dishes ordered were edible at least but no where near as nice as they used to be.
7 July 2022
Unprompted review
Reply from Bigfoodie
Hey Antony, we so sorry for the bad experience you've had with your recent order. We do encourage any food quality complaints are raised with the takeaway within 48 hours of your order being placed so that the restaurant can best resolve this for you.
Super speedy delivery
Super speedy delivery, nice price point and yummy food!
1 July 2022
Unprompted review
Reply from Bigfoodie
Hey Katy. This is what we LOVE to hear! Thanks for the 5 star review 🍕
Very nice meals thank you
25 June 2022
Unprompted review
Reply from Bigfoodie
Hey Foodie, thanks so much for the 5* review!
Always good food and fast delivery from…
Always good food and fast delivery from Happy Garden
18 June 2022
Unprompted review
Reply from Bigfoodie
Hey Alison, thanks for the 5* review. We're happy to hear of your great experience with one of our partnered restaurants. ❤️🍕
Excellent
Excellent as always caters for my preferences as I'm a fussy person, came early and piping hot well done Helen and guys xxx
16 June 2022
Unprompted review
Reply from Bigfoodie
Hey Mick. Thanks for the amazing 5* review, it's great to see our partnered restaurant is accommodating your preferences to make for exceptional service. Thank you 🍔
Put us off eating
Something has changed with this service and taste of food, it doesn’t seem to be the same standard as we are used too and has put us off eating, we will not be ordering again!
4 June 2022
Unprompted review
Reply from Bigfoodie
Hey Sarah, if you haven't already we would recommend you get in touch with the restaurant and relay your experience with them so that they can use this towards future business improvements. Why not head to their website and leave them a review, we're sure they'd love to hear your feedback!
I can always find what food I want to…
I can always find what food I want to order and everything is A*** ok
4 June 2022
Unprompted review
Reply from Bigfoodie
Thanks for the 5* review Pamela! Have a lovely evening 😁
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