Big Bus Tours Chicago Reviews 708

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant way to get your bearings in Chicago! The roadside staff were very helpful, the buses were pretty regular and the guides onboard were an absolute hoot - knowledgeable (as you'd expect) but wi... See more

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Rated 5 out of 5 stars

We had just one full day in Chicago before starting our road trip so thought a hop on hop off bus tour was the answer, how right we were. All of the guides and drivers were exceptional, very knowledge... See more

Rated 5 out of 5 stars

We found your service to be helpful and handy, we enjoyed using it. One other thing that would be helpful would be a description of where the bus would load at the stop by posting a street name/cross... See more

Rated 4 out of 5 stars

I visited the salon for a manicure and was generally satisfied. The technician was very friendly, careful, and approached her work professionally. The result was really nice, and my nails look well-gr... See more

Company details

Information provided by various external sources

Your visit to Chicago isn't complete without an open-top hop on hop off sightseeing bus tour; let us take you on an adventure with Big Bus Tours Chicago! • Our hop on and off service includes the two-hour 'Big Loop' showcasing Chicago by day, with 14 stops conveniently located close to key landmarks and attractions. Tweet, snap, and live stream your Chicago tour experience while using our WiFi enabled open top buses! Our double decker buses are ADA compliant and temperature controlled lower sections. • Explore Navy Pier, shop on The Magnificent Mile®, stand on air at the Willis Tower, and take fun selfies at Millennium Park all while learning about the history of Chicago. As our Chicago Bus Tour rolls down The Magnificent Mile and crosses the Chicago River, you can admire the ever-changing architectural styles on a historic avenue!


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4.8

Excellent

TrustScore 5 out of 5

708 reviews

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Rated 5 out of 5 stars

Our driver Felicia

Our driver Felicia was as personable as she was knowledgeable about Chicago landmarks and an expert driver as she navigated the city streets. Felicia made an already excellent experience even more special.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Pretty good experience overall

Pretty good experience overall. The tour covered all the main spots, and the live guide made it more fun. Just wish there were fewer people during peak hours, but still a good way to see the city))

10 June 2025
Unprompted review
Rated 4 out of 5 stars

Great way to see the city

Great way to see the city, but room for improvement

We really enjoyed our time on the Big Bus Tour in Chicago — it’s a great way to get an overview of the city, especially if you're short on time. The views from the upper deck were amazing and the stops were well-located near major attractions.

The only reason I’m giving 4 stars instead of 5 is because we had to wait a bit longer than expected at a couple of stops, and one of the buses was pretty crowded. That said, the staff was friendly, the audio guide was informative, and overall it was a fun and convenient experience. Would recommend to first-time visitors!

19 May 2025
Unprompted review
Rated 4 out of 5 stars

I visited the salon for a manicure and…

I visited the salon for a manicure and was generally satisfied. The technician was very friendly, careful, and approached her work professionally. The result was really nice, and my nails look well-groomed. However, I can’t give 5 stars because there were a few things that could be improved. The wait before the appointment was longer than expected, and I felt there could have been a wider selection of nail polish colors. Overall, though, it was a good experience, and I would return

1 September 2024
Unprompted review
Rated 5 out of 5 stars

It was a very rewarding journey

This is not my first time in Chicago, but I wanted to see new places in the city. I got on a big red bus, it was a very rewarding journey. Special thanks to our guides, who supported our mood all the way!

12 August 2023
Unprompted review
Rated 4 out of 5 stars

Just returned from Chicago

Just returned from Chicago, and enjoyed the Big Bus experience that helped us navigate the area. The tour operator/driver named Candace was the best experience of all. She was friendly and entertaining as she explained the various sites. Much preferred having her interactions, rather than the audio on the buses. We found the audio quite annoying and not really helpful. Hats off to Candace!!!!

9 August 2023
Unprompted review
Rated 4 out of 5 stars

Crowded. A bit rushed. A solid experience overall.

Crowded and it felt a bit rushed. That said, you know that you're going on a group tour, right? And, if it feels a bit rushed, I wonder if maybe it's because I was enjoying what I was experiencing. All in all, would I do it again? Of course! Check it out and, if you keep an open mind, I'm sure you won't be disappointed. The only thing I would say that is negative on the actual operations was that we got a late start and returned early. That's never a good thing.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

We had an exceptional experience

We had an exceptional experience! Chicago truly captivated us with its stunning beauty and captivating historical significance. Our tour guide was incredible, providing us with a wealth of fascinating information throughout the journey. The highlight was when we reached the perfect vantage point, allowing us to disembark and capture breathtaking pictures of the city skyline. For anyone visiting Chicago for the first time, I cannot recommend this tour highly enough. It's an absolute must to truly immerse yourself in the wonders of this remarkable city.

8 June 2023
Unprompted review

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