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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the food, often describing it as delicious, fresh, and well-seasoned, with generous meat portions. Several people highlighted positive interactions with staff members, praising their friendliness, helpfulness, and excellent service, which enhanced their overall visit. The efficiency of the service was also noted by some. However, some people were dissatisfied with various aspects. Issues included incorrect or incomplete orders, with missing items like sauces or entire meals. A few customers experienced food quality problems, such as cold, tasteless, or overcooked items, and some reported issues with the food quality. Concerns about portion sizes being too small were also raised, and some found the staff to be rude or unhelpful when issues arose.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the food as beautiful, tasty,... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the food as amazing, delicious,... See more

Staff

Users describe ambiguous interactions with staff. Many customers praise employees for being helpful, kind,... See more

Service

Reviewers mention ambiguous feedback about service. While some customers, like those served by Hannah or... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report issues such as orders... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So ive not had a quesadilla since leaving america in August and you know they do it properly over there. Ordered from branch in Chadwell heath. Good chicken nicely seasoned , decent portion but there... See more

Rated 3 out of 5 stars

Customer Service look racist. For two customers before and after she bring their food and mine she call me to collect .

Rated 2 out of 5 stars

The guy behind the counter in the Colchester branch could not have been more pleasant. He was welcoming and helpful, everything anyone could want in an employee. But the food was dire, portion s... See more

Rated 5 out of 5 stars

We always travel to Exeter for GDK but they have just opened a branch in Bournemouth!!! The manager, Asan, was an absolute legend, so happy and bubbly. His staff looked shattered but his energy must h... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Leytonstone GDK Was Good Now Bad

Leytonstone GDK, Loved it first time. 2nd 3rd time bad.
Main ingredient one meal soy and one meal chicken reused or over cooked, suspect refried. almost inedible to chew. So disappointing after the 1st time the "Donner Done Right"

18 April 2026
Unprompted review
Rated 2 out of 5 stars

Rip off

Kebab wrap for a fiver contained a few scraps of meat and was mostly bread and chips. It's half the size of a sausage roll and it so out priced for an entry point.
GDK will suffer by ripping off the public.
Sales are everything, not cutting costs and overcharging.
Won't be back.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

I made my order at the browser, the money was deducted from my account twice but order on the main screen failed. Now it is 2 weeks still haven’t received my money. The manager said it is pending, it will clear, you don’t need to do anything, but actually my money were deducted twice and I never received my refund. Never had such an experience.

2 April 2026
Unprompted review
Rated 2 out of 5 stars

Cold and unacceptable

good very cold, everything! no ham in doughnuts, no flaming spice in chips after adding it as a paid extra, all the sauces were in the wrong kebabs. customer service on phone was rubbish

13 April 2026
Unprompted review
Rated 2 out of 5 stars

Food was barely edible

Food was barely edible! When the rice bowl arrived it was cold and the chips where limp, cold soggy and disgusting - don't recommend

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Portion sizes are tiny

Portion sizes are tiny. All chips hardly any meat and they charge £10 for this. What a con. And if you try it in Dubai its even worse. Much better options out there. Unfortunately this was one of my favourite places to grab a snack from but its gone from bad to worse.

8 January 2026
Unprompted review
Rated 2 out of 5 stars

Not enough chicken on my lunch box

Victoria station

Hi, I ordered a large gym box, but it came with very little chicken and mostly vegetables, which is not what I expected. Since it’s advertised as “large,” I was expecting a large chicken doner portion, not mostly salad. Please ensure the portions match what’s described. Thanks.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

I used to only eat gdk but today I…

I used to only eat gdk but today I noticed a sign stating they only use 💯 halal meat which is disgustingly cruel to animals! So now I will NEVER eat from there again! And I urge all British to boycott this company!!!

26 March 2026
Unprompted review

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