This is the second time I have used Big Blue Squirrel Storage in Thurrock. The staff are extremely helpful and nothing is too much trouble. You can also purchase padlocks, boxes, bubble wrap and anyt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't normally do these but I wanted to because these guys, especially Damon, deserve it. Damon was very welcoming and accommodating when I went to the store looking for a small space to stor... See more
Company replied
I dropped off a DHL return at the service point in West Thurrock and was really impressed with how fast it was processed. Was in and out in probably less than a minute. I didn't catch the name of t... See more
Company replied
I used Blue Squirrel last year when I sold my property and needed somewhere close to my temporary accommodation in Chafford Hundred. My first contact was Damon who was very helpful and patient. He exp... See more
Company replied
Company details
Information provided by various external sources
Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access
Contact info
690 London Road, RM20 3LD, Grays, United Kingdom
- 01708 862 787
- Sana@bigbluesquirrel.co.uk
- bigbluesquirrel.co.uk
4.6
Excellent
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
28 October 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback! Hope you enjoy your stay!
Scott went above and beyond and was an…
Scott went above and beyond and was an absolute godsend!
Great facilities and really happy to be using the company
15 October 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback! Hope you enjoy your stay!
Very professional team
Very professional team, very informative, polite, helpful, fast, explain things well, respond to e mails quickly, really good service!!
1 September 2022
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* Review! We hope you enjoy your stay with us!
My experience today was fantastic
My experience today was fantastic. The staff was really friendly and cheerful. I was happy to be at your company today
27 August 2022
Reply from Big Blue Squirrel Self Storage
Thanks for the review!
Good storage
Big enough, clean and fairly priced storage. Additional thanks to the staff, who was really helpful!
8 August 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review
Excellent Customer Service
Had to sort a unit out remotely as based far up north for our staff to use close by, staff extremely helpful and was able to sort it all out in a couple of days cannot fault the customer service received
20 July 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review
Easy to arrange and setup
Easy to arrange and setup. Excellent customer service a very helpful, friendly staff.
16 July 2022
Reply from Big Blue Squirrel Self Storage
Thanks for your 5* Review! We hope you enjoy your stay with us
So helpful and all was on hand if u…
So helpful and all was on hand if u need the
30 May 2022
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review!
Amazing service as always
Amazing service as always. I’ve used Big Blue Squirrel for the past 6 years and it’s always the same exceptional service from their staff. They are very welcoming and always ready to help. The site is secure and goods are safe.
22 May 2022
Reply from Big Blue Squirrel Self Storage
Thank you Esther for the positive feedback! Hope you enjoy your stay!
Very friendly and so helpful and a
Very friendly and so helpful and a, delight to deal with. Units are well built and easy to access 👍👍👍
11 April 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review Tony! Hope you enjoy your stay! :)
Quick effective excellent...
Quick effective done all the paperwork online than went to the office and in 5 min have been able to out mu stuff in the self storage.... excellent thanks..David
16 March 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review David! :)
Clean .safe .well lit and Friendly…
Clean .safe .well lit and Friendly service highly recommended
12 March 2022
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* Review! We hope you enjoy your stay with us!
Excellent facility very safe affordable…
Excellent facility very safe affordable and always there to help you out
12 March 2022
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thanks Brian! Thanks for being such a loyal customer
Great customer service
6 March 2022
Reply from Big Blue Squirrel Self Storage
You're welcome! Thanks for the review. What can we do to turn that 4* to a 5*?
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* review!
We hope you enjoy your stay with us!
Good customer service and very clean
10 January 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback. Hope you enjoy your stay!
Very clean unit and reception very…
Very clean unit and reception very helpful staff given the information that was needed and explained the system and how it works , answered all questions asked will recommend this company
6 January 2022
Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback! Hope you enjoy your stay!
Was able to sort the storage on the…
Was able to sort the storage on the spot. The girl behind the desk was
Really helpful
22 November 2021
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* review!
Easy Peasy
Contract easy to set up. People are helpful, knowledgeable and approachable.
4 November 2021
Reply from Big Blue Squirrel Self Storage
Thank you Carol for the positive feedback!
Sana and hannah are very friendly great…
Sana and hannah are very friendly great service
3 November 2021
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* review!
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