Betninja Reviews 222

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the company's website, expressing strong concerns about its reliability and reporting issues with bonus features not functioning as expected. Customers also frequently encountered problems with refunds, with many stating that they experienced difficulties in receiving their winnings or that the withdrawal process was extremely difficult and raised concerns about its reliability. However, some people also felt that the customer service was superb, with quick response times and helpful interactions. A few other people also felt that the withdrawal process was easy and fast once verified, with funds appearing in their accounts within a reasonable timeframe.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers report issues with withdrawals, citing slow... See more

Website

People report negative experiences with the website. Many customers express concerns about its legitimacy,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported issues such as being... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick verification... See more

Refund

Reviewers highlight negative aspects of refund processes. Many customers report significant difficulties and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

£20 deposit turned out to be in euros instead of pound sterling, so ended up paying £26. Several games not available in region. One of the games I was able to play was in miniature format, wh8ch was... See more

Rated 1 out of 5 stars

Recently they have confiscated my deposit. Their terms and conditions say they will only confiscate winnings IF THEY SUSPECT YOU OF AP/CHEATING ETC. None of these apply, simply got lucky and won, an... See more

Rated 1 out of 5 stars

Why do they message my partner daily when he's never had an account does even know how to place a bet I've tried blocking them comes up invalid number keep referring them as scam PLEASE STOP He'... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

222 reviews

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Rated 4 out of 5 stars

I was sceptical at first

I was sceptical at first, deposits were easy and in my balance within about 5 mins.

I had a few wins, modest payouts like £200 up to £500, verification took a few days and I honestly didn't think I'd receive my money but I did.

Now I'm verified withdrawals take minimum of 24 hours but not longer than 48 hours in my experience.

I do actually recommend them as a UK player who is fed up of the ukgc ruining all the games (time between spins, buying bonuses, autoplay, max stakes etc)

In this site you can do all the things you expect to be able to do with your money, you just have to follow the processes they use to allow you to circumnavigate the UK regulations.

If in doubt, don't risk your money, use ukgc registered casinos, stay in the comfort zone.
But as a fellow gambler, follow the rules here and be patient and you will have a positive experience

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Bank flagged deposit as FRAUD

I am writing this to warn everyone: DO NOT deposit money here. I tried to make a deposit today, and my bank immediately blocked the transaction with a high-level security alert stating that Betninja's bank account is 'marked as fraud'. This is a massive red flag.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Can't withdraw when you win just give…

Can't withdraw when you win just give them the money and walk away very dodgy site started 20 won 60 won't let withdraw below 100 so ended up another 20 got upto 169 withdraw request 120 no id address proof of deposit won't pay so cancelled withdraw played whole lot £2 a spin and guess what all gone please don't go on this site honestly people this is a robbing scam

28 January 2026
Unprompted review
Rated 1 out of 5 stars

THIS SITE IS NOT LICENSED TO OPERATE IN…

THIS SITE IS NOT LICENSED TO OPERATE IN THE UK..
IF YOU HAVE DEPOSITED IN THE LAST 3 MONTHS WITH THIS COMPANY YOU SHOULD CONTACT VISA AND DISPUTE YOUR DEPOSIT ON THE GROUNDS THEY ARE NOT LICENSED TO OPERATE IN THE UK.

I opened an account and deposited.. it clearly states no deposit fees.. yet a fee was charged.. I looked into them and realised they don’t have a UK license so I spoke to live chat.. first question I asked was why did you charge a fee when it states no fee.. their response was they didn’t and it must be someone else charging the fee 😂.. my second question was to ask them was the registered to operate in the uk..they instantly blocked me and disabled my account within seconds.

They are operating illegally and visa/other card companies will look into them if you dispute the payment you made.

I hope everyone who views this disputes their payment because you have nothing to lose and a refund to gain.

Don’t let scammers get away with it.. even if it’s only £20… it’s your £20 not theirs.

28 January 2026
Unprompted review
Rated 4 out of 5 stars

Uk winner here… I was very sceptical at…

Uk winner here… I was very sceptical at first and yes a lot of hoops to jump through seem to drag the whole process out. I can only speak on my personal experience but up to now I have put in more than I have won big on the two withdrawals I have made both have been paid out hopefully that’s continues the first problem I get is the last bit of money they get. I sort of see where some of the comments are right but like I said above I have to write this review on my experiences and so far so good. I hope other have the same experience and whilst mine is still good I will continue to use.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Class Action Lawsuit

Recently they have confiscated my deposit. Their terms and conditions say they will only confiscate winnings IF THEY SUSPECT YOU OF AP/CHEATING ETC. None of these apply, simply got lucky and won, and now they have taken everything. Overall I am down money. Please contact me, and my attorney and I would gladly assist you. Please ONLY contact me if you have experienced them breaking their own rules ie. confiscating your deposits, blocking your accounts, or making groundless claims of AP or cheating. Losing is part of the game, so I cannot help you if you simply played and lost.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Great casino

So I read the reviews left on here and was very sceptical and worried about payouts.
I have now used this casino over past week and I won £3000 I put in for a withdrawal and waited also won another £900 so put that through as a withdrawal aswell spoke to customer service about withdrawal times they replied within minutes and great news is within 24 hours I received both withdrawals in my account so not sure on these bad reviews.
Great games great customer service and great casino.
Me personally would recommend these guys

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Took multiple payments for 2…

Took multiple payments for 2 transactions so £40 in total got charged £43? Won £106 asked why i got charged extra said it wasn't there problem. Asked for alot of personal details to make the withdrawal come out. Once I refused they deleted my account and have ignored me. This is a copy paste casino so when it shuts down it gets put up again be warned this is a massive scam. Should have avoided when it said you need over £100 to withdraw 😅 customer service is appalling and no help so im £43 down and cant access my account to dispute them sending the winnings complete joke avoid bet ninja and anything similar to this casino. You will get robbed and have dodgey transactions come out of your account. I will be taking this as far as possible so no one else makes the same mistake

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely scam site

Absolutely scam site, will let you deposit and charge you fees.when trying to withdraw my funds they wanted so much information and the same names came up on the chats,I won't hold my breath for my funds to transfered to my account.please stay away from this site and report to the gambling commission and get this scam site shut down

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Got scammed as well like others

Got scammed as well like others, i saw a FB add for Grosvenor Casinos Online, so i clicked it and installed the app, when you click it, it comes up as BETNINJA, it allowed to me to add £50 thinking ill get a bonus, i even played and won £26, once i left the app i cant get back in. COUNTRY BLOCKED!!! got scammed and lost £50 DOH!!!

19 January 2026
Unprompted review

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