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Bestway - Customer Service Sweden Reviews

Rating: 5
Author: Michael

106

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3.6

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Sweden
bestway.eu/se-se

3.6

Average

106 reviews

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Aug 10, 2026

I company that default to mistrusting…

A company that default to mistrusting their customers is not a long term successful company. Especially when they mistrust for small cheap things.
I will never buy anything from bestway again.

10 August 2026

Reply from Bestway - Customer Service Sweden

Aug 11, 2026

Thank you for your review. We are sorry that you felt mistrusted in connection with your case. This is certainly not the experience we want to give our customers.

In order to process a claim under Bestway’s manufacturer’s warranty, we need to obtain the necessary documentation. This is part of our warranty procedure and is not an indication that we do not trust our customers or the information they provide.

We are sorry if the way your case was handled gave you a different impression, and we appreciate your feedback.

Best Regards,
Bestway

Jul 25, 2025

Hydrojet pump leakage issue.

Our hydrojet pump failed. Anna replied very fast and was able to help us get the issue resolved within the day. The new pump arrived to our door 2 days later.

22 July 2025

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