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Best Mobile Phone Australia Reviews 

322
•
TrustScore 4 out of 5

4.2

Cell Phone Store
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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, including hard-to-find models, and appreciate the competitive pricing available. Many people also highlight the consistently fast and efficient delivery service, often receiving their orders sooner than expected. Reviewers are generally satisfied with the quality of the phones received, noting they arrive in excellent condition. However, some customers also noted inconsistencies with customer service, mentioning slow response times, unhelpful communication, or rude interactions. A few other people also felt that product quality could be an issue, citing instances of faulty devices, hardware failures, or concerns about imported products and non-local chargers. Additionally, some reviewers experienced significant delays and a lack of updates when sending phones back for repair.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and functionality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times, often... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the prompt and helpful... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the competitive and best prices available,... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising prompt responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Vivo X300 Pro, on the friday, and the following friday via standard shipping it was delivered, phone is perfect, great service, kept me updated on delivery status. Very helpful staff. Highly... See more

Rated 5 out of 5 stars

Best mobile shop to purchase mobile phones. when I called the number on their website he answered, and as promised, the phone was shipped via express and it arrived on time as well. I will be buying f... See more

Rated 5 out of 5 stars

I made a mistake in ordering the wrong size (256Gb instead of 512Gb) and it was rectified immediately by refunding the wrong order and at the same time processed my new order. I ended up receiving m... See more

Rated 5 out of 5 stars

Great communication with the shop. Great deal on a genuine product and fast delivery. I'll definitely purchase from them again. They may take some time to respond through Whatsapp but they are gen... See more

Company details

  1. #6 of 8 best companies in Cell Phone Store

Written by the company

Best Mobile Phone Australia is a pioneering online platform offering a huge collection of unlocked mobile phones from top brands. We have set a benchmark in the industry for selling reliable Xiaomi Australia phones at realizable price and quality. The dual sim phones we sell come with all the specifications you desire at a cheap rate. We have a unique reputation as the provider of Sony phones Australia. We have lakhs of satisfied customers across the country due to our hard work and dedication to bring the best for them. We are one of the recognized platform selling OnePlus Australia mobiles. Every mobile phone lover thinks of our name when they think of buying Samsung mobile phones. Our customer service team is ready to help you pick the right mobile phone as per your requirements. Are you in search of best Android phone? Welcome to our store, we can introduce you to top brands with highly useful specifications.

Contact info

4.2

Great

TrustScore 4 out of 5

322 reviews

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Asks customers to review

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4.2

All reviews

(322)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

WOW what great service

WOW what great service, very easy to deal, great price, however the delivery servove OUTSTANDING.
I thank you for the experience, will recommond your company to as many as i can, once again a very big thabnk you guys. Greg

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

Great experience with great communication. I ordered an Xiaomi 14 Ultra with camera kit, it was easy to communicate with the team and once purchased the delivery was quick. Also great carrier company, keeping me informed of progress through online tracking. Would highly recommend

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Service & Delivery

I called mobile phone number listed on website late Tues 25/6/2024 and spoke about recommendations for new mobile phone (my first new phone for 6 years) - I ordered OnePlus 12R and it was delivered by DHL early Friday morning 28/6/2024 - extremely happy with service and the new phone

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Company for your new phone

Got my phone delivered within 2 days of ordering it and the staff was amazing and responded to my emails quickly. My new phone is Sony Xperia 1 VI 5G and i have had no issues with it and i am on the Telstra Network via Boost. No WIFI calling that's the only thing but it doesn't affect me.

26 June 2024
Rated 4 out of 5 stars

Easy to order and quick delivery.

Generally good - although a single order, different parts arrived in different packages on different days which was unclear when ordered. The socket was for a UK power outlet, but the adaptor provided did not allow for UK sockets!

11 June 2024
Rated 5 out of 5 stars

Genuine guys

Genuine guys. I ordered Soni Xperia 1 vi and was delivered on time. Happy with the service and phone.

11 June 2024
Rated 5 out of 5 stars

Sony Xperia 1 VI phone

I had some questions before I decided to buy the phone. All my questions were answered. Prompt delivery after my purchse.
Excellent packaging with no damge to my parcel.

11 June 2024

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