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BERG Reviews 

5,292
•
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Good to see all categories, but miss little bit more filters and differences between biky trail and biky cross, because now it looks that’s similar models for using and different is only in visual... See more

Rated 5 out of 5 stars

Fantastic product (Buddy Go-Kart). The ordering and delivery process was seamless from start to finish. The go-kart arrived in excellent condition and was straightforward to assemble. My son absolu... See more

Rated 3 out of 5 stars

Quick delivery which was great. Helmet for my toddler is perfect. Very disappointed with quality of the bike, especially the wheels. Putting it together was difficult with things not aligning and the... See more

Company replied

Rated 5 out of 5 stars

Purchased two MOOV 12 bikes for our twin grandsons who are two years old. We are delighted with the bikes. They were easy to build, are of great quality and look fabulous. The grandchildren are exited... See more

Company details

  1. Toy Manufacturer
  2. also in
  3. Children's Toys Store
  4. Outdoor Sports Store
  5. Playground Equipment Supplier
  6. Toy and Game Manufacturer
  7. Toy Store

Written by the company

We are BERG. We make it possible for you to jump, ride and fly through the open air with our assortment of outdoor toys and gear. Life is meant to enjoy the outdoors. Be active in the open air, relax through effort and have fun on your own or together with friends or family. Our products are developed with high quality standards to ensure a long-lasting life for every product. It is important to be able to grow, play and have fun as carefree as possible. This is why safety is also at our core. Are you ready to explore the outdoors and make it yours? Welcome to the world of BERG. It is now yours!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(5,292)

2,784 reviews in the last 12 months

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Rated 4 out of 5 stars

I think the service is good

I think the service is good, and the trampolines are good quality, but putting a search in the spares doesn't seem to work well and it took some navigating to find the spares I needed. Otherwise my parts arrived promptly and we were pleased with them.

29 June 2026
Rated 5 out of 5 stars

Full package

Online shop was simple to use/navigate. Communication was clear, delivery was fast and buid quality is amazing.

29 June 2026
Rated 5 out of 5 stars

Joy to build and see her smile.

From start to delivery,building to riding been an joy and simple.
Daughter loves it. Doesn't take long for children to learn, gain confidence and ability. Such quick learners. Great company. Great product.

4 June 2026
Rated 5 out of 5 stars

Balance bike

Brought a 10 inch balance bike for our 2 year old, arrived quickly after order and is perfect. Looks great, good quality and he is very please with it!

7 June 2026
Rated 2 out of 5 stars

When I ordered this item

When I ordered this item, it said it would ship the next day. Unfortunately, it took 2 weeks for me to receive it. It was supposed to be a birthday gift, but because of the delay, it ended up being a late gift. Very disappointed with the shipping experience.

2 June 2026
BERG logo

Reply from BERG

Dear Julius,

Thank you for your feedback. We sincerely apologize for the delivery delay. This is not the level of service we aim to provide.

We have reviewed the issue and taken steps to help prevent similar situations in the future. While deliveries rely on external shipping partners, we are continuously working to improve the overall delivery experience for our customers.

Thank you for your understanding and for bringing this to our attention.

Kind regards,
Mark - BERG Customer Service

Rated 3 out of 5 stars

Just not good enough

For the price, I am actually somewhat disappointed because I expected much more. Everything is made in China, and it shows. Many elements feel weak and low-quality. For example, several seams inside the frame pipes had hardened spots that made it impossible to slot them together. We had to fix them ourselves by removing the spots with a file. I don't mind paying more, but the quality has to be visible. This just feels like any other generic brand. My recommendation is to buy the best-priced trampoline from a trusted brand. In terms of quality, they are most likely all the same—maybe even made by the same factories in China.

5 June 2026
BERG logo

Reply from BERG

Hello Agatha,

Thank you for taking the time to share your feedback.

We are sorry to hear that the trampoline did not fully meet your expectations. The fitting issues you experienced during assembly are certainly not what we aim for, and we understand your frustration at having to make adjustments yourself.

At BERG, we are proud of the quality, safety, and durability of our products. While many high-quality products are manufactured around the world, including in China, we recognize that your experience did not reflect the standards we strive to deliver.

We appreciate your honest feedback, as it helps us continue to improve. We hope that now the trampoline is assembled, it will provide many years of enjoyment.

Kind regards,

Jessica
BERG team

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