Belledivino Reviews 

603
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery services, noting that packages arrive promptly and in excellent condition. Consumers are also very pleased with the high quality of the merchandise and the broad selection available. Reviewers emphasize that the ordering process is straightforward and that items closely match their online descriptions. However, some customers also noted frustrating issues regarding delayed deliveries and unresponsive customer service. A few other people also felt that tracking packages or getting resolutions for wrong sizes took much longer than expected. Some reviewers mentioned difficulties with return shipping costs and vague product descriptions requiring exchanges.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with their purchases.... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times, prompt arrivals, and good... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide split in opinions. Many... See more

Quality

Clients share positive opinions on quality, highlighting that the products match descriptions and feature... See more

Response time

Reviewers express frustration and disappointment regarding response_time. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only issue is the shoes are a little snug but otherwise everything is what I expected.

Rated 5 out of 5 stars

I have absolutely nothing to complain about. Ordering was easy, delivery abroad too the time it usually takes and the gods lives up to expectations.

Rated 5 out of 5 stars

Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove.... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

603 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(603)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Ordered a size 7

Ordered a size 7, box came with a pair of size 8’s inside. Had to email, message etc, phoned but no answer. However Deb did respond and refund was issued but communication was slow and after waiting a week for the replacement size 7’s I was informed there was miscommunication with the warehouse and replacement was not sent! Complete waste of 2weeks, back to the drawing board to look for another pair of shoes somewhere else!!

1 December 2023
Belledivino logo

Reply from Belledivino

So sorry for the confusion with this order. It was a genuine mistake

Rated 3 out of 5 stars

Shoe strap

Nice design, more beautiful than the picture shown. However, the shoe strap is too short, it almost didn’t go round my ankle, didn’t realise this until the day I needed it otherwise I would have returned it.

6 December 2023
Rated 1 out of 5 stars

I have an issue with my purchase

I have an issue with my purchase. I’ve sent emails and texts, but received no response. The post office returned the item, and no one has contacted me yet.

12 November 2023
Belledivino logo

Reply from Belledivino

The address was undeliverable and you have been refunded

Rated 5 out of 5 stars

Gorgeous ‘Shoo’s’

Looovvve Love this design but wish they came in 1/2 sizes, as the size 7 I purchased were quite tight but may have been more comfortable if they had memory foam like some of the other designs. I think a size 8 (had they been available) may have been too loose. I paid for next day delivery, so came when expected.

26 October 2023
Rated 1 out of 5 stars

No paid return

I've bought a nice pair of shoes from this Company, nothing wrong with the shoes, they are exactly as shown in their website and would have been very happy with them if they weren't too small. On reading their return policy I realised that although they have the 30 days return, they do NOT pay the return postage. So be aware if you need to return it you WILL pay for the postage and it won't refundable to you.

21 October 2023
Unprompted review

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