Belledivino Reviews 

603
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers are very pleased with the products, often highlighting the great selection and high quality of items like shoes and clothing. Delivery service is consistently praised for being prompt and fast, with many appreciating quick shipping and good packaging. Many people express overall satisfaction with their purchases and the quick delivery, often receiving updates on their order status. However, some customers also noted dissatisfaction with customer service, citing a lack of communication and slow responses to inquiries. Additionally, a few people experienced issues with orders, such as receiving items in the wrong size or having delivery problems like packages sent to incorrect locations.

What people talk about most

Product

Reviewers express satisfaction with the products, often highlighting that items arrive in perfect condition... See more

Delivery service

People report positive experiences with delivery service, frequently praising fast and prompt delivery times,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive outcomes such as orders... See more

Quality

Users describe positive interactions with quality, with many customers expressing happiness with the quality... See more

Customer service

Clients share negative opinions on customer service, with many expressing disappointment regarding slow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more

Rated 4 out of 5 stars

Ruby shoo, Gillian floral ,prompt shipping and delivery, was kept informed by email every step of the way .

Rated 4 out of 5 stars

Ordered a set of ruby shoos bag and shoes and another pair of ruby shoos, great selection of shoes but only limited sizes of the ones I was looking for hence why ordered 2 pairs, delivery was quick an... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

603 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(603)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not buy from this company!

Do not buy from this company! I returned an order, and have had no response as to when I'm going to get my refund, from the first week in March! I placed another order in the first week in March and have not received it. I've chased them and no response. I am over £100 down!!

28 February 2026
Unprompted review
Rated 1 out of 5 stars

KEEP CLEAR OF THIS COMPANY

My order arrived on time but didn’t fit so I needed to return it. There was no returns paperwork in the package so I emailed the email address I found online. I had no reply to this. I emailed again after a few days and again this email was ignored. I then found a phone number online and called that, but it just went to an answering machine. I left a message but again no one contacted me. I have now had to go via my credit card company to request a refund via section 75 claims as my order was worth over £100. Do not under any circumstances by from this company as they are completely unreliable.

22 February 2026
Rated 5 out of 5 stars

First time customer

First time customer. Great choice once I filtered on my criteria. Bought a top, great design, material, cost and delivery. Will certainly be a returning customer.

28 January 2026
Rated 1 out of 5 stars

Avoid

Ordered next day delivery and paid £10 for the service. 2 days later still no delivery and no response from the company. Very poor customer service. Shouldn't offer next day if can't deliver

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Wedding shoes

Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove. Great!

7 November 2025
Rated 4 out of 5 stars

I've bought a few items recently

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer Service communications could be a bit more 'touchy-feely', but overall I am very pleased with my items and experience.

13 October 2025

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