Beko UK Reviews 

45,431
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,887 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that appliances work well and perform efficiently, often lasting many years. Many also find the user experience positive, highlighting ease of use, quiet operation, and useful features. The staff, including sales and delivery teams, are frequently described as helpful and polite, contributing to a positive overall service experience. However, some people were dissatisfied with certain aspects, experiencing issues with product reliability, reporting appliances breaking down shortly after purchase or having recurring faults. Additionally, some reviewers mentioned poor service, including shocking repair experiences or difficulties with replacements and compensation for faulty items.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing delight and satisfaction with their... See more

Quality

People report positive experiences with quality, with many reviewers praising the performance and durability... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use and... See more

Service

Customers had ambiguous experiences with service, with many reporting positive interactions such as fast and... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased via Appliances Direct.Excellent service from them. Very good price for the Washer. Works very well and plenty of programmes. My only complaint is the Delay Timer which is different from a no... See more

Rated 4 out of 5 stars

So far so good! However, it was advertised in the shop as having a general wash time of 28 mins and a quick wash of 15 mins whereas ALL the wash cycles except for the Quick Wash option which is min 28... See more

Rated 4 out of 5 stars

Great machine, good drying. A tip for clients:- To do an extra spin dry in washing machine before putting clothes in dryer and then only 30minutes to dry. Dislike the Domestic & General insurance... See more

Rated 4 out of 5 stars

My new washing machine was easy to install and works fine. However my tumble dryer (purchased in February 2024) broke down last week, because of a defective capacitor. Cost £100 to fix.Not good for... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

45K reviews

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4.2

All reviews

(45,431)

10,407 reviews in the last 12 months

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Rated 2 out of 5 stars

Machine started leaking after 3 washes

My washing machine arrived on time. After using the washing machine 3 times it started leaking. I contacted Beko and they send out an engineer. On investigation the engineer said that the motor was shot and the water lines were damaged. He sent his report back and beko wanted to order that parts to change. I contacted AO and they replaced the whole machine so far so good.

15 June 2026
Rated 1 out of 5 stars

I have a freezer and a American fridge…

I have a freezer and a American fridge freezer both my fist beko appliances and I honestly hate both.
The freezer the draws constantly fall out of the runner and it drives me crazy.
And my fridge freezer dose not stay cold when full and it never has.
Also when o bought it the fridge door was completely out of line with the freezer, I has some one come out and look at it and do something but it made no difference to the door and the seal has completely fallen apart at the bottom. I had a samsung that I bought second hand that was way better then the beko brand new.
And no i would not recomend beko to anyone and will definitely not buy one again completely substandard not worth the money.

14 July 2025
Unprompted review
Rated 2 out of 5 stars

Vibrating machine

If you dont fill the drum right up, it vibrates and violently shakes across the room. We have called the helpline, but feel fobbed off with the answer.
We feel the drum is not correctly balanced. We cannot put washing on and then go out, as have to watch it when it spins. It is next to my tumble dryer, and pushes that around too. I will NEVER buy this again. Not happy with this quality at all.

24 June 2026
Rated 5 out of 5 stars

Washing Machine

Bought a washing/drying machine from beko, it’s been one month now working smoothly, no problem. Also bought a freezer from beko 4yrs before, still working smoothly without any complaint..I trust beko company now and recommend people to by there product

8 June 2026
Rated 5 out of 5 stars

I am very pleased with my new upright…

I am very pleased with my new upright Beko freezer. After having a chest freezer for 20 years I find this new Beko upright freezer fantastic. The drawers are easy to pull out and I can see exactly what is in them
I would recommend Beko

15 June 2026
Rated 5 out of 5 stars

Beko fridge/freezer.My son went with me to Curry's to buy a…

My son went with me to Curry's to buy a new fridge. The assistant we saw was Myra, from Curry's at Copdock, Ipswich. My son had already popped into the store on his way from Essex to pick me up. Myra was absolutely amazing. We said i was looking for an upright fridge for a conservatory, as i was finding it difficult to bend up and down and clean my under the counter ones, she recommended the Beko. She was so helpful, professional and informative and, we did have a few laughs as well, especially in conversation, realising we are both from the North West, Myra on the Liverpool side of the River Mersey and myself the otherside, the Wirral. Myra, you are a star 10 out of 10 and, my fridge is FAB.
Thank you.
Sheila & Mike Lewis, Felixstiwe, Suffolk

15 June 2026
Rated 5 out of 5 stars

…Great service from Currys with regards to the Beko washing machine

We were very happy with the customer service and advice from Currys.
The two men who delivered the machine were very efficient and made sure everything was right before they left.
The Beko washing machine is easy to use and we are pleased with it's performance. We have just returned from holiday so it has been working overtime and has coped with the extra loads

8 June 2026

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