Beko UK Reviews 

45,432
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,887 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that appliances work well and perform efficiently, often lasting many years. Many also find the user experience positive, highlighting ease of use, quiet operation, and useful features. The staff, including sales and delivery teams, are frequently described as helpful and polite, contributing to a positive overall service experience. However, some people were dissatisfied with certain aspects, experiencing issues with product reliability, reporting appliances breaking down shortly after purchase or having recurring faults. Additionally, some reviewers mentioned poor service, including shocking repair experiences or difficulties with replacements and compensation for faulty items.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing delight and satisfaction with their... See more

Quality

People report positive experiences with quality, with many reviewers praising the performance and durability... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use and... See more

Service

Customers had ambiguous experiences with service, with many reporting positive interactions such as fast and... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased via Appliances Direct.Excellent service from them. Very good price for the Washer. Works very well and plenty of programmes. My only complaint is the Delay Timer which is different from a no... See more

Rated 4 out of 5 stars

So far so good! However, it was advertised in the shop as having a general wash time of 28 mins and a quick wash of 15 mins whereas ALL the wash cycles except for the Quick Wash option which is min 28... See more

Rated 4 out of 5 stars

Great machine, good drying. A tip for clients:- To do an extra spin dry in washing machine before putting clothes in dryer and then only 30minutes to dry. Dislike the Domestic & General insurance... See more

Rated 4 out of 5 stars

My new washing machine was easy to install and works fine. However my tumble dryer (purchased in February 2024) broke down last week, because of a defective capacitor. Cost £100 to fix.Not good for... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

45K reviews

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4.2

All reviews

(45,432)

10,407 reviews in the last 12 months

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Rated 5 out of 5 stars

Its been a good buy

Love the Beko Fridge Freezer. Looks good. Only thing I dont like is the big fresh food tray with the lip but nit picking. It is saving me £25 per month electricity according to my smart meter against the previous one. Within a year to 18 month its paid for its self.

24 June 2026
Rated 1 out of 5 stars

The fridge freezer lasted 1 month…

The fridge freezer lasted 1 month before the insulation failed and could not be repaired. Luckily the guarantee was good and the engineer and the lady on the phone were polite. After a previous call which the lady on the phone was useless and very rude. In total we went 2 weeks without a fridge freezer which was a bit long in the middle of a heatwave and we have chosen a different brand to replace it.

24 June 2026
Rated 4 out of 5 stars

Stylish

I like cooker i think it looks good and im happy with ovens only 1 negative the grill is slowest grill for toast I've ever used.apart from grill im happy

24 June 2026
Rated 5 out of 5 stars

Best gas cooker I've ever purchased

Best gas cooker I've ever purchased. Love the style, silver colour, everything, for me silver and black appliances look better than white ones, would highly recommend beko gas cookers. Hope this comment helps.

24 June 2026
Rated 5 out of 5 stars

Great unit

Great unit, Arrived well packaged and with good instructions re settling and powering up the unit. Unit was as described and fitted well into available space. Performing well and freezer is good with 4 drawers and fridge is a good size and adjustable to accommodate differing uses of the shelves.All in all Im well pleased with the unit.

24 June 2026
Rated 5 out of 5 stars

This is brilliant

This is brilliant. The height is about 8ft which is fab. Most upright fridge freezers come with a bigger fridge than freezer section but this one is perfect 50/ 50. I do a little of batch cooking for example a chilli con carne. Makes enough for 2p portions but with this freezer I can freeze them all and still have tons of space for other produce. So far I cannot fault it. It's very quite too hardly any sound . Would highly recommend this fridge freezer to any one.

24 June 2026
Rated 1 out of 5 stars

Power LED screen

This is the second dishwasher we have had in 2 weeks, the first the led screen was not working, John Lewis to there credit changed it, now the new one is just as bad. The led is very poor, in fact unreadable. I am at the point of writting to your customer service. Our previous Beko machine lasted 14 years, clear led display.

11 July 2026
Rated 1 out of 5 stars

The Beko washer Dryer I bought from…

The Beko washer Dryer I bought from Currys is a Lemon. The rubber ring came off on the third wash, I had to call an engineer out, that was difficult to arrange, I was without a washing machine for two weeks. The cycle often runs far longer than the cycle . The dryers does not work at all. I want a new machine, take this one away and replace.

24 June 2026

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