Beko UK Reviews 

45,431
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,887 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that appliances work well and perform efficiently, often lasting many years. Many also find the user experience positive, highlighting ease of use, quiet operation, and useful features. The staff, including sales and delivery teams, are frequently described as helpful and polite, contributing to a positive overall service experience. However, some people were dissatisfied with certain aspects, experiencing issues with product reliability, reporting appliances breaking down shortly after purchase or having recurring faults. Additionally, some reviewers mentioned poor service, including shocking repair experiences or difficulties with replacements and compensation for faulty items.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing delight and satisfaction with their... See more

Quality

People report positive experiences with quality, with many reviewers praising the performance and durability... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use and... See more

Service

Customers had ambiguous experiences with service, with many reporting positive interactions such as fast and... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased via Appliances Direct.Excellent service from them. Very good price for the Washer. Works very well and plenty of programmes. My only complaint is the Delay Timer which is different from a no... See more

Rated 4 out of 5 stars

So far so good! However, it was advertised in the shop as having a general wash time of 28 mins and a quick wash of 15 mins whereas ALL the wash cycles except for the Quick Wash option which is min 28... See more

Rated 4 out of 5 stars

Great machine, good drying. A tip for clients:- To do an extra spin dry in washing machine before putting clothes in dryer and then only 30minutes to dry. Dislike the Domestic & General insurance... See more

Rated 4 out of 5 stars

My new washing machine was easy to install and works fine. However my tumble dryer (purchased in February 2024) broke down last week, because of a defective capacitor. Cost £100 to fix.Not good for... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

45K reviews

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4.2

All reviews

(45,431)

10,404 reviews in the last 12 months

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Rated 4 out of 5 stars

So far so good

So far so good! However, it was advertised in the shop as having a general wash time of 28 mins and a quick wash of 15 mins whereas ALL the wash cycles except for the Quick Wash option which is min 28 mins depending on temp required, are around 2+ hours so this was misleading.

15 June 2026
Rated 5 out of 5 stars

My tumble dryer was delivered when they…

My tumble dryer was delivered when they said it would be and my old tumble dryer was taken away for recycling the delivery guys were friendly and helpful. I’m very pleased with my new tumble dryer it works well. My previous tumble dryer was a Beko too and that lasted about 10 years so if this one lasts even half as long I’ll be happy

24 June 2026
Rated 4 out of 5 stars

Great machine

Great machine, good drying.
A tip for clients:- To do an extra spin dry in washing machine before putting clothes in dryer and then only 30minutes to dry.

Dislike the Domestic & General insurance - They have lots of bad reviews.

24 June 2026
Rated 4 out of 5 stars

This replaced a previous Beko…

This replaced a previous Beko dishwasher which we had for many years. Newer version works just as well. The only negative is the drawer layouts, which don't seem to hold as much and more awkward to load items into.

15 June 2026
Rated 5 out of 5 stars

Good value and performance

Fridge Freezer represents good value for internal space and configuration options, performance is excellent, easily maintaining internal temperatures in the current high ambient weather conditions. This model didn't include a wine rack, which I overlooked but fortunately retained the one from my previous appliance :)

24 June 2026
Rated 5 out of 5 stars

We are very pleased with our Beko…

We are very pleased with our Beko fridge freezer so far. However wish we could find a way to lengthen the time it takes to beep and flash when the door is left open.
When one is putting groceries away after shopping the time obviously is longer with the door open.

24 June 2026
Rated 2 out of 5 stars

I was horrified how long it was going…

I was horrified how long it was going to take to replace the faulty machine that was caused by a burst pipe. it shouldn't have happened but the shop where I bought it were very helpful in the end. I know a cheap machine but I only used it less than 5 times before it stopped working. I cross my fingers every time I turn the machine on.and feel I need to watch floor for floods☹️

24 June 2026

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