Beko UK Reviews 

45,297
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 10,966 reviews, reviewers had a great experience with this company. Customers are generally very pleased with the quality of the products, finding them to be effective, quiet, and economical in energy and water use. Many appreciate the ease of use and the overall performance of their appliances, often noting that they are well-made and work efficiently. The staff, particularly those in sales and delivery, are frequently praised for being helpful, professional, informative, and providing excellent service. However, some people mentioned issues with product longevity, with appliances failing shortly after purchase or outside warranty, leading to frustration and poor service experiences. There were also occasional complaints about control panels being difficult to read, shelves distorting under weight, or appliances arriving faulty or with manufacturing defects.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and reliability, with many expressing satisfaction... See more

Quality

People report positive experiences with quality, often praising the performance and design of appliances like... See more

User experience

Customers had positive experiences with user experience, finding products easy to use, install, and set up,... See more

Service

Users describe ambiguous interactions with service, with some customers reporting very happy and excellent... See more

Staff

Reviewers mention positive feedback about staff, with many customers praising the helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After using my new washing machine for a month the verdict is: so far so good. The machine is quiet and economical, both in energy and water use. Although there are lots of programme options, I seem... See more

Rated 4 out of 5 stars

Early days ... the dishwasher cleans effective. The instructions and the front control panel are not understandable and I am unable to find a decode for the very dim red icons on the control panel .... See more

Rated 5 out of 5 stars

Brought another Beko fridge freezer after many years of having previously owned one. New one seems step up from previous but still at a good price and hopefully same good quality.

Rated 5 out of 5 stars

We were very happy with the customer service and advice from Currys. The two men who delivered the machine were very efficient and made sure everything was right before they left. The Beko washing m... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

45K reviews

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4.2

All reviews

(45,297)

10,265 reviews in the last 12 months

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Rated 5 out of 5 stars

Great washing machine

Great washing machine, very quiet, spins are longer than last machine but use less energy and cost less and washing all still very clean. Very impressed with it

15 June 2026
Rated 1 out of 5 stars

Do not buy Beko products unless you want to pay Domestic and General for an insurance policy

I bought a very fancy beko freezer, works for just over a year then starts to fail so out of warranty. Great! Then the con and scare tactics started with Domestic and General, basically lots of blah , blah to scare you into taking out the direct debit.engineers are amazing. Online system limited and call centre forget it, you will never get to a person. Freezer fixed, food binned, emergency freezer bought as can't trust new fancy freezer.
Four months later, freezer failing again, same issue. A week for first visit, food thrown out again as have sold back up freezer. I try to complain about the time waiting for first appointment knowing parts will need to be ordered again. Complaints team hidden away, finally get the rudest woman who told me I couldn't complain, I kid you not. Engineer has been today, fitted three new parts. Engineer has been so professional, the rest of it, never again. So here I am with a direct debit for the long con of cover for an untrustworthy freezer.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent dryer

Excellent dryer! Came with kit to plumb waste water in to drain, free. Other firms charge for this. It dries very quickly, couldn't be better

24 June 2026
Rated 4 out of 5 stars

Loving my new Beko Hob

I am having a great time using my beko hob.
I have had a new kitchen fitted and went for the same hob as my old one, a slightly different set up but still just what I wanted. I prefer to have knobs to switch on and off with as my finger touch does not always register.
I hoping to have as much use out of this new one as my old which never let me down.

24 June 2026
Rated 1 out of 5 stars

Bad Customer services

Husband spoke to advisor about engineer coming but did not come to knock door said someone else would come out bit didn't she lied to my husband machine has been faulty since I got it not had any satisfaction from this company Customer advisor need more training in not lying to Customer still got machine

7 July 2026
Rated 5 out of 5 stars

Very easy to order

Very easy to order. Delivery came within arranged time. Very pleased with dishwasher although control panel not to easy to read could do to be brighter but apart from that very happy

15 June 2026
Rated 4 out of 5 stars

Very good looking

Very good looking, stylish, spacious, aesthetic and sleek lighting tall larder fridge .Cooling at 4 degrees. It has a hump, so would not put anything on top of it. The shelves are awkward to put in place and don’t glide smoothly. The harvest fresh option is good improvement, but should allowed the light to get to the shelve above, (as the bottom drawer is a bit too small) the drawers would be better made of plexiglass to maximise the harvest effect instead of being in white colour. Good deepness and amount of shelving.

8 June 2026
Rated 5 out of 5 stars

Value and good quality

Brought another Beko fridge freezer after many years of having previously owned one. New one seems step up from previous but still at a good price and hopefully same good quality.

24 June 2026

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