After using my new washing machine for a month the verdict is: so far so good. The machine is quiet and economical, both in energy and water use. Although there are lots of programme options, I seem... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Beko Home & Kitchen Appliances
Written by the company

- UK’s number 1 best selling large home appliance brand
- Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
- 30 Million Appliances
- We’ve sold over 30 million appliances in the UK since 1990.
- 4.4 Out Of 5
- The average score out of 5 our customers give our appliances.
- Sustainability
- At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.
Contact info
1 Greenhill Crescent, WD18 8QU, Watford, United Kingdom
- 0333 207 9710
- customerservice@support.beko.co.uk
- beko.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had to replace my Beko machine…
I have had to replace my Beko machine after many years of good service, the obvious choice was another Beko.
Great washing machine
Great washing machine, very quiet, spins are longer than last machine but use less energy and cost less and washing all still very clean. Very impressed with it
Polite and knowledgeable put everything…
Polite and knowledgeable put everything where he found it
The freezer is located in the garage…
The freezer is located in the garage and Beko is one of the few manufacturers marketing fridges and freezers suitable for garages and outbuildings at a reasonable price in the UK.
Do not buy Beko products unless you want to pay Domestic and General for an insurance policy
I bought a very fancy beko freezer, works for just over a year then starts to fail so out of warranty. Great! Then the con and scare tactics started with Domestic and General, basically lots of blah , blah to scare you into taking out the direct debit.engineers are amazing. Online system limited and call centre forget it, you will never get to a person. Freezer fixed, food binned, emergency freezer bought as can't trust new fancy freezer.
Four months later, freezer failing again, same issue. A week for first visit, food thrown out again as have sold back up freezer. I try to complain about the time waiting for first appointment knowing parts will need to be ordered again. Complaints team hidden away, finally get the rudest woman who told me I couldn't complain, I kid you not. Engineer has been today, fitted three new parts. Engineer has been so professional, the rest of it, never again. So here I am with a direct debit for the long con of cover for an untrustworthy freezer.
Excellent dryer
Excellent dryer! Came with kit to plumb waste water in to drain, free. Other firms charge for this. It dries very quickly, couldn't be better
Does the job that it was purchase…
Does the job that it was purchase for,good delivery and set up
Gas hob haven't been re-fitted property…
Gas hob haven't been re-fitted property as before the repair
Hire competent people!
Loving my new Beko Hob
I am having a great time using my beko hob.
I have had a new kitchen fitted and went for the same hob as my old one, a slightly different set up but still just what I wanted. I prefer to have knobs to switch on and off with as my finger touch does not always register.
I hoping to have as much use out of this new one as my old which never let me down.
Bad Customer services
Husband spoke to advisor about engineer coming but did not come to knock door said someone else would come out bit didn't she lied to my husband machine has been faulty since I got it not had any satisfaction from this company Customer advisor need more training in not lying to Customer still got machine
Goods we purchased are reliable.
This is my wifes toy
This is my wifes toy. Its a dishwasher. It does what its meant to, was inexpensive and easy to use.
The symbols are not very clear…
The symbols are not very clear especially if you have poor eyesight. Is there any stick on clearer symbols?
Very easy to order
Very easy to order. Delivery came within arranged time. Very pleased with dishwasher although control panel not to easy to read could do to be brighter but apart from that very happy
This is my 2nd Beko Fridge/Freezer…
This is my 2nd Beko Fridge/Freezer which I find really good value and efficient.
Very good looking
Very good looking, stylish, spacious, aesthetic and sleek lighting tall larder fridge .Cooling at 4 degrees. It has a hump, so would not put anything on top of it. The shelves are awkward to put in place and don’t glide smoothly. The harvest fresh option is good improvement, but should allowed the light to get to the shelve above, (as the bottom drawer is a bit too small) the drawers would be better made of plexiglass to maximise the harvest effect instead of being in white colour. Good deepness and amount of shelving.
I haven,t used it yet
Value and good quality
Brought another Beko fridge freezer after many years of having previously owned one. New one seems step up from previous but still at a good price and hopefully same good quality.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








