BecexTech Reviews 1,564

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the competitive pricing, often finding products significantly cheaper than elsewhere, and appreciate the overall quality of the items received. Reviewers frequently mention that their orders arrived in good condition, well-packaged, and that the products function as expected. Some consumers also highlight the ease of the ordering process and the clear product descriptions on the website. However, some people were dissatisfied with aspects of delivery, noting that express shipping did not always result in faster delivery times and that tracking information was sometimes insufficient or delayed. There are also instances where ordered accessories like cases or screen protectors were either missing from the initial shipment or sent separately, causing inconvenience. A few other people also felt that product descriptions were misleading, particularly regarding the origin or specific features of devices, and some received products with unexpected cosmetic damage or lower battery health than advertised.

What people talk about most

Product

People report ambiguous experiences with product quality and condition, with many customers receiving items... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast delivery, good packaging, and quick... See more

Order

Customers had ambiguous experiences with order, with some reporting easy ordering processes and quick... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers reporting that products arrived as... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices were exceptional, very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super fast delivery of phone. Was not aware phone case & screen protector on same order was sent by separate method though, was only advised after follow up. Still waiting for these items at time of r... See more

Rated 4 out of 5 stars

The Samsung S24+ was delivered quickly and in very good condition. What was not good was the total lack of after payment contact. I did not know when it was arriving or who was delivering it. Also the... See more

Rated 4 out of 5 stars

Pros would be the prompt reply to Customer emails , website is easy to navigate. Good prices. Cons would be. There wasn’t enough information about delivery times on the website and that the phone was... See more

Rated 5 out of 5 stars

There was some early issues with the transport company not updating my delivery but I contacted the team at Becextech and they got that sorted within a day. Always had a response within a few hours at... See more


Company details

  1. #7 of 8 best companies in Cell Phone Store
  2. #17 of 19 best companies in Electronics Store
  3. #2 of 2 best companies in Photo Shop

Written by the company

BecexTech is the global premier etailer that is based in Australia, New Zealand and United States. We are here to cater our all customers with varieties of electronic gadgets, from unlocked smartphones to DSLR cameras, lens tablets to iPads. You can find the product of every renowned brand at our website at quite cheaper prices with our local support service. We are pledged to offer the latest gadgets and electronic accessories online to our visitors.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found a mobile phone at a price

I found a mobile phone at a price and great condition and I have had my samsung galaxy s24 Ultrafor a few days now and it has a great battery life looks excellent and operates like a new phone I'm a return costumer and have bought phones for my whole family and all very happy.Mario

27 November 2025
Unprompted review
Rated 3 out of 5 stars

The phone was delivered without the…

The phone was delivered without the ordered and paid for screen protector and cover. This is exactly what happened with a family member's order and delivery around 6 months ago. Still waiting for Becextech to explain a remediation strategy!?
UPDATE ...
Becextech replied several days later advising the advertised phone cover and screen protector were out of stock and they would send them on via regular post when they had them in stock. Becextech also offerred a refund or credit for the missing items and asked me to take down the Trustpilot review. The screen protector and phone cover arrived in the post over a week later. The communications were all courteous and helpful.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not recommend

Ordered s22, when it arrived it didn't have the screen protector or case that I'd paid for. Had to keep chasing them via email....you can't actually speak to someone and still haven't received my refund. From other reviews this seems pretty common. Phone also wasn't in excellent condition as described. Do not purchase from here.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Purchased a phone described as in excellent condition but the screen is full of scratches. Obviously the phone has never had a screen protector fitted. Disappointed and misleading company. They would not issue a refund or replacement

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Criminals...

Purchased a Sony mobile phone from this company. It stopped working after a few months and now they are refusing to honour the warranty.
After endles exchange of emails they simply refused to give me the money back or repair the product.
I would highly recommend people to stay away from this company. They are buch of criminals.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

iPhone 13 Premium Condition. Great Price

I purchased a Premium iPhone 13 in blue. Great price especially with the Black Friday coupon. Ordered on Sunday night, posted on Tuesday, arrived on Friday.
Customer service reps kept me up to date with the process. The phone I received looks brand new. I cannot find one mark on it. Excellent service and product. Very happy with the phone, the company and the whole experience.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Advertised as a new phone but wasn't

Advertised as a new phone, confirmed via email as a new phone and then I received a second hand phone. Scratches over screen and case, dirty and has had issues with battery. Very disappointing. They sent the wrong charging cable and their refunds policy is hopeless, could not ship it back in time to meet their deadline and ultimately they have the discretion to reject it. Would avoid purchasing anything from this crowd.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Don't BUY from here!!! Horrible phone

Received galaxy s24 phone and worked fine for 4weeks. Was having trouble, dropped calls, freezing, missing calls/texts to name a few. Went to my carrier (AT&T) and phone was examined. Told was defective with internal damage. Went elsewhere to get Samsung galaxy s25. Not a happy person and disappointed this galaxy s24 caused so much issues. Will NOT be purchasing from here ever again or recommending.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Found My Dream Phone Without Breaking the Bank

I had my eye on a particular phone for what felt like ages, but the retail price was just too steep for me to pull the trigger. I was so relieved when I finally found it here at a price I could actually justify.

The ordering process itself was super simple and straightforward, no headaches at all. I was also pleasantly surprised when it showed up faster than I was expecting. I've been using the phone for a bit now and absolutely love it!

19 November 2025
Rated 5 out of 5 stars

Excellent refurbished phone and a great price.

I got a refurbished phone and it was so easy to compare prices. The phone was shipped the next business day and arrived super quickly.
The product was as advertised with minimal damage on the top and bottom left corners but everything was working perfectly.
Very happy with the purchase and prices. Will buy from here again.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Super suss

Super suss, unhelpful and borderline scam. Terrible experience with this shop. Throughout the entire purchase journey there was no indication that the product I was purchasing was refurbished. I reached out asking for help as I was quite shocked to receive something with obvious damage and not in original packaging. Despite numerous emails asking for help and understanding I was cited that as the product name changed to "excellent condition" when I selected my variant, that is ample info to indicate that it's refurbished and thus the damage is acceptable and reasonable. No attempts to work with me and no offer of returns, no understanding of the confusion/really misleading purchase journey. Buyer beware.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Value and Quality

I was so pleased when my camera arrived; it was packed really well in its original box and was in absolutely perfect condition. What I'm most thrilled about, though, is the price. I saved nearly $200 compared to what all the local retailers were charging, which is just an incredible deal.

I'll be honest, the delivery did take a little longer than I was originally anticipating. But for that kind of saving, it was completely worth the wait. The price and the quality of the camera definitely made up for the extra time, and I'll absolutely be shopping with BecexTech again. You just can't beat that value!

7 November 2025
Rated 5 out of 5 stars

Super Fast Delivery

I was genuinely shocked at how fast my phone arrived from BecexTech. I was expecting to wait a lot longer, but the delivery was incredibly quick.

The best part is that the phone was exactly what they promised online—no surprises, just exactly as advertised. I’m definitely telling my friends to check them out if they're looking for new tech.

29 October 2025
Rated 5 out of 5 stars

14 Pro Max

I took a chance on BecexTech for an iPhone 14 Pro Max, and I'm really glad I did. I was honestly bracing for a long wait, but it arrived surprisingly fast. The packaging was solid, and the phone itself was immaculate like new, just like the listing promised.

What really sealed the deal for me was the customer service. I had a few questions and shot them a message, and they replied almost immediately, which put my mind at ease before spending that much. All in all, it was a smooth, professional experience, and I'd definitely trust them again.

5 November 2025
Rated 3 out of 5 stars

It wasnt clear that the phone was…

It wasnt clear that the phone was coming from Australia.I did not hear about the tracking until 3 days after my order was placed. When i did start trying to track I couldnt. All I got when I tried was a link onto your website and no information.

21 October 2025
Unprompted review

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