Back Market - Australia Reviews 396

The watch arrived on time, for which I was grateful. It was in perfect condition and I am very happy with it, even though I’ve had it for nearly a year now. For this, they deserve five stars.... See more

The watch I bought was great and would have received five stars, but … Not being able to contact the company in Australia over issues that arose - getting a watch band I did not order and paying fo... See more

I was very impressed - the mobile works perfectly. My only issue is I would have liked to have known that Samsung no longer supports updates for the A51. The message came up "an update available" bu... See more

Phone is great , The only complaint would be that the one I ordered wasn’t in stock and I had to wait a bit longer for one from another source. I wasn’t fussed about the colour as I keep it in a case... See more

I received Samsung galaxy a53 in excellent condition. I really appreciate it. It feels like new. I got this as a gift for my mum. The product arrived on time as mentioned and the packaging was also ve... See more

I received exactly what I ordered in a prompt manner. I’d highly recommend them to anyone, five stars 👍

Samsung S23plus Easy transaction,Great price, fast delivery with tracking.Perfect condition and battery life .camera is amazing .Super happy with my purchase. Thank you Back Market

The flip phone I purchased was great value for money and in excellent condition.I am impressed. Back Market kept me updated until Australia Post delivered. Well done

Fabulous experience! I really love the humour used throughout too! 😁 I bought a refurbished Apple MacBook Air 2020, pink, love it! The price made buying a near-new device affordable which was importa... See more

Great range! Such amazing prices. My iPad arrived quickly and looks and works like brand new. Couldn't be happier.

The phone arrived reasonably quickly, in spite of it being in the middle of the easter break. It was nicely packed and in great condition. I was recommended by my family to get an Iphone SE to replace... See more

This is a genuine well-restored phone from a reputable company that will still be there tomorrow. Unlike my last attempt, which turned out to be a rooted Korean phone not usable with eSIMs from a comp... See more

I had to upgrade my iPhone from international SE2 & chose an SE3, as I like the phone's physical size. I needed to check with the seller about compatibility but when I tried I found that none of the c... See more

Good service, nice product at a good price. Very happy with phone aniPhone 8 Bit of advice when using Australia Post, allow people to receive their product to their post office box as they messed u... See more

Received the ordered iPhone 13 Mini a bit later than promised, but in premium condition as described, so for me a no problem buying experience and happy to recommend. A negative is that buyers have no... See more

Everything went like clockwork. All great. Good delivery timing, good product wrapping (important for this type of goods). Product itself is great. I’m happy all round. Will use Back Market again. App... See more

Order an iPad which was delivered quickly and in as new condition. Also ordered an iPhone 12 Pro Max after another vendor let me down. The iPhone was also perfect condition with 100% battery capacity... See more

Perfect condition. Super fast postage. Will be using Back Market from now on for all my tech purchases and recommending to everyone. Very good value and a win for the environment – I don't know why an... See more

I ordered a phone which arrived on time and in great condition. It came with a charging cable and the packaging was new and secure. I’d pay the extra next time to avoid the standard Australia Post del... See more

Love my new "Platinum" android phone. Price was unbelievably low. Received promptly. Virtually brand new, still in box etc. Shall shop with Back Market again. Have passed them on to colleagues as... See more

Great service from start to finish. Good presentation on website, good pricing, the phone we received looks like new. Delivery was done in a few of days and we received a case and a screen protecto... See more

Purchased two second hand smartphones with Back Market, they were as described in near new condition and arrived promptly. All correspondence was polite and friendly, very happy, thank you!

I had been putting off buying a new phone for years. My iPhone7 was still working fine and I hated the thought of adding to environmental waste so had delayed upgrading to a new phone for as long... See more

Ordering has never been this easy. Delivering the product on time was accurate. Cleanliness was a smudge away from being perfect but that was fixable. Other then that this website it trustable.

Why buy new when you can purchase quality phones and tablets from Back Market. The iPad I bought was in better condition than expected. I’m very impressed and will make more purchases in the future fr... See more

Of course it was annoying to lose my phone, bit it was balanced out nicely by how happy I was with my new phone. Everything about the deal was great -- the price, the phone, quick shipping and good,... See more

First time buyer of a refurbished phone and was a little suss but gave it a crack. Was Easy to navigate and understand what I was buying. Turned up as quick as an Amazon package, was better than expec... See more

Simple easy online purchase. Item was in fantastic condition. Came with charging cord. Boxed safely for postage. Came within the timeframe stated even to a rural area. Works perfectly.

I just had the best experience with BackMarket! A problem I created with my order was dealt with promptly and Burak from the Customer Care Team went above and beyond to assist me in resolving it. I w... See more

As a first time customer Im very impressed and will definitely buy from BackMarket again. The company ethos and product delivery are top notch. Loved the sustainable packaging that my phone arrived in... See more

Great customer service. First, I was disappointed as I received a phone call saying that you weren't able to supply the phone I wanted and then we discussed a full refund. As I was waiting for my refu... See more

If you want to save money, do the right thing for the environment and have a generous returns policy, this is the platform for you! As a returning customer, I can vouch for the quality of the items a... See more

I'm very happy with my silver Samsung s24 Ultra. Problem was that I was supposed to have recieved a BLACK Samsung s24 Ultra last week. After a lot of enoying chats back and forth and 4 different Austr... See more

Found the product on the websites. Looked at what others were offering. The model I purchased had the bigger 512mb not 256mb that others had. Time from purchase to delivery was excellent.

A trusted source for good quality refurbished phones. The iphone 12 I received exceed my expectations, with a new battery and nil scratching or marks on the screen or body it was as good as new. Great... See more

I was very happy with my purchase - the iPhone arrived in pristine condition and functioning well. The packaging was protective and the delivery was also timely. I appreciate the efficiency and accu... See more

Was easy to purchase, Back Market kept informing me while the product was shipping and also let me know the day it was coming. I bought for a christmas present so can't review the item but I was happy... See more

You delivered no more than was expected from a retailer. You offer an item for sale at a reasonable price , you agree on a delivery date and you deliver on the promises. All good .

The phone I received (12 months old) was in excellent condition (rated premium) barely a mark on it. Battery health was 100%. Very happy with the whole experience, would recommend based on this experi... See more

I was very happy with my phone. From the time I ordered it to receiving it was within the week. Its condition was a lot better than it stated. I was very happy with the notifications on the progress... See more

Back Market is so efficient and simple to deal with. Was thrilled with my purchase that delivered beyond my expectations. Thanks so much….I am not sure I will buy new tech again when the refurbished... See more

Good reliable products. Good communication Delivery Good Would use them again as I have now purchased several products without any issues

They’re great, fast efficient, good products. Only negative is the barrage of emails you get after purchase asking to review and award them stars

Experience was great . Phone was great condition and postage came with tracking number

Great product and trustworthy company I will be a returning customer, don’t look anywhere else if you want a company you can trust.

Phone arrived quickly and is in perfect condition. So happy with my purchase. I’m so impressed with Back Market. I will recommend to all my friends. 10/10 great job 👏🏻

Good price, excellent product, excellent delivery times. Just good old fashioned service.

I had a great experience with this company Very satisfied

Trustworthy simple and easy hub and controls and easy transaction