Avoid Backmarket Australia
Avoid Backmarket Australia. I had a negative experience with them. I ordered two items, one of which was incorrectly advertised. They offered a replacement, but it turned out to be out-of-stock. Their responses take 24-48 hours, dragging the transaction out for over a week. I requested the entire order to be cancelled, but they only refunded one item—and not in full—while still sending the other. Backmarket may seem cheap, but in reality, it's overpriced for the experience and product you get. I wouldn’t recommend it.
Date of experience: 11 September 2024
