BBANGYA! Reviews 

554
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful packaging, noting that items are securely wrapped and accompanied by thoughtful freebies like stickers and handwritten notes. Buyers also appreciate the extensive selection of products available, and many mention that orders arrive quickly and in pristine condition. However, some people mentioned occasional shipping delays, noting that their packages took longer than expected, faced transit issues, or had not arrived yet. These customers noted that waiting for missing parcels or dealing with delayed deliveries caused some frustration during their shopping journey.

What people talk about most

Product

People report high satisfaction with the products, frequently highlighting fast shipping and very secure... See more

Order

Users describe positive interactions with order processes, frequently highlighting fast shipping times and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with items arriving in... See more

Staff

Clients share positive opinions on staff, frequently praising their exceptional kindness and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bbangya is such a caring business. I preordered my album and it came today wrapped up very safely in bubble wrap and cute tissue paper, it also came with so many freebies such as, stickers, sweets, a... See more

Rated 5 out of 5 stars

I've been shopping with BBANGYA since January 2024 and I've never had a bad experience. My TXT Season's Greetings arrived yesterday & I was pleasently surprised to find it came with the Weverse POBs (... See more

Rated 5 out of 5 stars

Highly recommend and will definitely be buying from again! I ordered 5 albums as an early Christmas present for myself, and they were all safely protected with bubble wrap and then also wrapped with t... See more

Rated 5 out of 5 stars

Ordered Stray kids Do It - limited edition version on pre-order from Bbangya and its just arrived in time for xmas for my daughter. Was so beautifully packaged in didnt really want to open it but had... See more


Company details

  1. Music Store

Written by the company

BBANGYA! is a small, independent K-Pop shop based in Belfast, Northern Ireland. Run by K-Pop fans, for K-Pop fans, BBANGYA! is dedicated to offering affordable K-Pop merchandise and building a community who can celebrate their love of K-Pop with one another, especially for local Irish and UK fans who might not always have access to either!


Contact info

4.9

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(554)

239 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place to order

Easy and quick ordering process. Items very well packed. Very good customer service. Package arrived with a lovely hand written message and some freebies. Highly recommended.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE THIS COMPANY

this is the 2nd (maybe 3rd) time ordering from this lovely company and the delivery speed is amazing (from the 2 preorders I have had skz karma and this and that) and also the care they have shipping these albums is amazing! the cute extras amd wrapping are just the cherry on top to this wonderful company! LOVE YOU BBANGYA <3

27 August 2026
Unprompted review
Rated 5 out of 5 stars

pre-ordered illit's i got your back…

pre-ordered illit's i got your back with bbangya on july 11th and it arrived on august 27th! it came packaged really nicely and it came with a handwritten letter thanking me for making a purchase, as well as some stickers! this was my first kpop pre-order too so that makes this one extra special!
pulled iroha and yunah as a pob

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

The team was extremely kind, attentive, helpful. The items were as described on the website and were packaged carefully. The delivery was smooth. Thank you!

17 July 2026
Rated 5 out of 5 stars

best place for kpop orders

packaged so lovely, everything wrapped and in perfect condition! such a kind thank you note and little freebies are also included!! thank you so so much for my stray kids items!! <3

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered from this store multiple…

I have ordered from this store multiple times and on every occasion the shipping is fast, the product is carefully packaged with good padding and good presentation. Definitely my go to UK source for kpop merch & has merch that you may not be able to find at other retailers like HMV.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

A great online & in store shop

A great online & in store shop with a range of old and new albums, and caters to all kpop tastes which i find is hard to come across as someone who mainly stans girl groups they even had old sealed albums for reasonable prices (gfriend, iz*one, snsd) i would highly recommend to anyone who enjoys kpop!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Searched high and low for the album my daughter wanted and managed to get it here…beautifully wrapped and a lovely thank you note too. Thank you so much I had a very happy birthday girl who now wants to visit Belfast 🩷

16 July 2026
Rated 1 out of 5 stars
BBANGYA! logo

Reply from BBANGYA!

Hi Remy, we're sorry to hear you are experiencing issues with your order. We have checked your tracking information and can see that that the item was marked as delivered on 22nd July. I can't find any previous communication from you regarding your order, but you can contact us at boo@bbangya.co.uk we can discuss this issue further and hopefully find a resolution as we never want any customer to feel unhappy with their order.

Rated 5 out of 5 stars

Really great

Packaged super nicely and save and even with a thank you note. No damage or issues or anything. Really nice

14 July 2026
Rated 5 out of 5 stars

Amazing

Shipping was so fast I didn't even realise it was shipped, I got a hand written note, freebies and sweets, I will be ordering again!

29 July 2026
Unprompted review

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