Always pleasant staff. One issue not related to No Birds - disappointing that the Sydney Airport has moved the shuttle bus station so far away from the terminals. Wondering if feedback can be given.... See more
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Company details
- #1 of 8 best companies in Car Rental Agency
- #1 of 14 best companies in Car Accessories Store
Written by the company
Weekly rental rates from $41 a day! Long term rental rate from $39 a day. Expect no hidden fees and no unpleasant surprises with No Birds. Save real money with car hire in Sydney and Perth. A fleet of over 3,000 new Toyota, Mitsubishi, Hyundai, Kia & Suzuki. For Bookings Visit: www.nobirds.com.au
Contact info
180 William Street, 2011, Woolloomooloo, Australia
- +61293603622
- web@nobirds.com.au
- bayswatercarrental.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Good experience overall
Good experience overall; it was quite easy to process and friendly staff.
Best rental company in Perth
No complaints at all. Reached here after the nearby Burswood rental place declined to honour my booking due to unavailability of a card machine over there. These guys were excellent, professional, quick. Saved my trip which was going off the rails.
Efficient professional honest service.
Best in the business
Best in the business! It's hard for any other rental company to come close in terms of service, pricing, and overall experience. I've always had a great experience renting from them. The only thing I'm disappointed about is that the 7-day capped insurance option has been removed as it was a fantastic feature and added great value. Hopefully, they'll consider bringing it back.
I love no birds
The staff were really helpful! We had a little bit of hiccup on the reservation and the service officer helped us easily to change the car! The vehicle was also very clean and smooth to drive!
Very helpful and friendly staff
Hiring a car here
Hiring a car here, was a very speedy, easy process, also very helpful and pleasant staff.
Repeat customer pleased once again
Clean and well performing vehicle; excellent staff service and transfer to and from the airport appreciated.
Perfect customer service
Fuss-free rental experience
Fuss-free rental experience from start to end. Vehicle range was enough for me and I didn’t have to tear my hair deciding which make to rent. Add-ons were also straightforward and easy to calculate in terms of costs and terms and conditions. The drop-off was also so seamless and took all of 5 minutes!! Looking forward to renting yet again. No Birds FTW!
Don't bother renting from anyone else
Have been my go-to rental since 2025. Modern fleet and excellent user experience, from booking to return. Love how they make extensions super seamless. Front office is always friendly and helpful. Unbeatable prices particularly for longer term. Will continue being their repeat customer!
Good cars at a reasonable price
Good cars at a reasonable price. Nice and friendly staff. Will use the No Birds car rentals again.
Excellent service
Excellent service, friendly and efficient staff. Car was very clean and a late model.
A phone call to report a problem with the original car was handled with courtesy and an exchange vehicle was “fuss free” process.
Smooth and easy as usual.
A reliable car rental with an easy no-frills approach
I like the easy process of choosing the car that I would like to rent, getting the online quote immediately. It is easy to pick up and drop off the car at the chosen location. The pricing is reasonable, and staff generally are friendly.
Consistent great customer service!
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