Always pleasant staff. One issue not related to No Birds - disappointing that the Sydney Airport has moved the shuttle bus station so far away from the terminals. Wondering if feedback can be given.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Yes the price is important, and yours was fair. We hired a Mitsubishi Outlander for the family to enjoy an excursion around parts of NSW, and it was also important that the mileage was unlimited alt... See more
From booking the car, pick up and drop off car , the process was easy and efficient. The staff receiving telephone calls and reception were helpful in particular staff at reception that assisted me wh... See more
Company replied
Great and straightforward service. One small but impactful suggestion. It will be great if you have a whatsapp number for us to call for shuttle bus. Many international guests have affordable roaming... See more
Company replied
Company details
- #1 of 8 best companies in Car Rental Agency
- #1 of 14 best companies in Car Accessories Store
Written by the company
Weekly rental rates from $41 a day! Long term rental rate from $39 a day. Expect no hidden fees and no unpleasant surprises with No Birds. Save real money with car hire in Sydney and Perth. A fleet of over 3,000 new Toyota, Mitsubishi, Hyundai, Kia & Suzuki. For Bookings Visit: www.nobirds.com.au
Contact info
180 William Street, 2011, Woolloomooloo, Australia
- +61293603622
- web@nobirds.com.au
- bayswatercarrental.com.au
4.8
Excellent
60K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service at location from…
Good customer service at location from staff at pick up and drop off, good vehicle quality, clear instructions
16 June 2026
High quality car and options provided
High quality car and options provided
Reasonable Price
23 June 2026
Cars were in tip top condition
Cars were in tip top condition. A pleasure to drive them. Collection and return were a breeze and everything was done within 10mins.
Highly recommended !
23 June 2026
Great timely service at great value
23 June 2026
Car condition is great and clean
Car condition is great and clean. Overall experience in car collection and return is simple and easy.
15 June 2026
Charged half a day when I didn't have the car.
I picked the car up on Friday evening and returned 48 hours later on Sunday evening. However, I was charged for two and a half days for this two-day hire., and a full third day insurance. Furthermore, I am now bombarded with your advertising every time I use YouTube which is getting very annoying.
15 June 2026
Reply from No Birds
Thank you for renting with us.
We are sorry to hear you were disappointed with your experience.
Our rentals are charged in 24-hour periods.
As your rental was collected at 12th of June and returned on 15th of June, it extended into the third rental day, so the charges are correct according to our rental terms.
Regarding the advertisements on platforms such as YouTube, if you prefer an ad-free experience, YouTube offers subscription options that remove advertisements.
We appreciate you taking the time to share your feedback and hope this helps clarify the charges.
Regards
Nobirds
Perth - Car hire
As a first-time car hire in Perth, the online booking process was really convenient and easy. All necessary details were provided on the website and the booking info.
I also appreciate the quick car pick-up and drop-off, which were convenient and stress-free for me. The price was really affordable for the whole time I needed the car.
15 June 2026
the best car company in perth
22 June 2026
Car is cleaned n well maintained
Car is cleaned n well maintained. No issues throughout the trip down under;)
21 June 2026
Great staff fast easy turnaround at…
Great staff fast easy turnaround at point of departure I've used no birds for many years over 20 in fact and have never had a problem with them they are great to deal with and would recommendum as I do to many people as the best car rental company in Australia
22 June 2026
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