Always pleasant staff. One issue not related to No Birds - disappointing that the Sydney Airport has moved the shuttle bus station so far away from the terminals. Wondering if feedback can be given.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Yes the price is important, and yours was fair. We hired a Mitsubishi Outlander for the family to enjoy an excursion around parts of NSW, and it was also important that the mileage was unlimited alt... See more
From booking the car, pick up and drop off car , the process was easy and efficient. The staff receiving telephone calls and reception were helpful in particular staff at reception that assisted me wh... See more
Company replied
Great and straightforward service. One small but impactful suggestion. It will be great if you have a whatsapp number for us to call for shuttle bus. Many international guests have affordable roaming... See more
Company replied
Company details
- #1 of 8 best companies in Car Rental Agency
- #1 of 14 best companies in Car Accessories Store
Written by the company
Weekly rental rates from $41 a day! Long term rental rate from $39 a day. Expect no hidden fees and no unpleasant surprises with No Birds. Save real money with car hire in Sydney and Perth. A fleet of over 3,000 new Toyota, Mitsubishi, Hyundai, Kia & Suzuki. For Bookings Visit: www.nobirds.com.au
Contact info
180 William Street, 2011, Woolloomooloo, Australia
- +61293603622
- web@nobirds.com.au
- bayswatercarrental.com.au
4.8
Excellent
60K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BEST CAR RENTAL company
Over the last 10 years we have consistenly used No Birds and have always found their service and help, warm, professional and offering excellent value for money. Cannot recommend them highly enough.
23 June 2026
Reply from No Birds
Dear Noella,
Thanks for your positive feedback.
Regards,
Nobirds
its a no brainer
its a no brainer. Coming to Perth, book No Birds Hire car - every time is a breeze pick up and drop off.
18 June 2026
Reply from No Birds
Dear William,
Thanks for your positive feedback.
Regards,
Nobirds
Usual excellent service
Usual excellent service, this time even better car was ready out the front
18 June 2026
Streamlined and straightforward process…
Streamlined and straightforward process with simple extension of rental period.
18 June 2026
Simple effective service
friendly staff. good service. simple process. clean, effective vehicle. no problems.
18 June 2026
Easy process
Easy process. From online booking, collection and returning. Rental car is of good quality and customer service is amazing. Value for money as well! Highligh recommended.
18 June 2026
Everything went very smoothly when we…
Everything went very smoothly when we picked the car up and when we returned it. The lady that served us was lovely and very helpful. Will definitely use the company again.
18 June 2026
Really helpful and friendly staff at No…
Really helpful and friendly staff at No Birds woolloomooloo
18 June 2026
Good service at freo
Good service at Fremantle office. Able to make changes to my booking without any drama
17 June 2026
Rental staff were polite
Rental staff were polite, efficient and quick. Had answers to all questions.
13 June 2026
Recommend to hire!
The car hire process was smooth, and the car we rented (small hatch) was also easy to use and great!
I had emailed customer support prior to my trip on some queries of mine and they answered it very swiftly and helpfully too.
17 June 2026
Great service and easy process
Always easy to book online, quick and easy pick-up from the airport. Efficient and quick process on arrival to the office with paperwork. Staff is very helpful with assisting with car play and then I am ready to go.
Price is amazing .
Thank you for your great service.
17 June 2026
Great experience with No birds car…
Great experience with No birds car rental!:) From booking, to amend booking, collection of vehicle, return of vehicle and even the after service toll deductions were swift and easy. Pricing is much affordable compared to other international brands. Services were not compromised. Recommend:)
16 June 2026
To hire the car was very quick and…
To hire the car was very quick and smooth. I got the car I needed. All went smooth and efficiently.
17 June 2026
It is good company
17 June 2026
Good services & reasonable price!
Easy to pickup & drop-off the car. Good service & reasonable price!
24 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.