Bay Podiatry Ltd Reviews 

367
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring approach, and extensive knowledge, making every interaction pleasant and informative. The service provided is frequently described as excellent, first-class, and highly effective, successfully addressing a wide range of foot concerns. Reviewers appreciate the efficient and prompt service, along with the clear explanations and helpful, ongoing advice provided during their visits. Many customers highlight the team's ability to accommodate appointments, offering effective solutions that often result in immediate relief from discomfort and pain.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, consistently highlighting the excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Bay Podiatry for a while now. Becky is always friendly and professional and listens to my issues. Jo was able to squeeze me in this time when I started having problems recently.... See more

Rated 5 out of 5 stars

My wife and I both attended this morning, for a little bit of pampering to our feet. It was a lovely experience, Jo was fantastic, lovely to talk to, very Professional, keeping us informed of what s... See more

Rated 5 out of 5 stars

Again, my regular foot care appointment was a painless pleasure with Jo who, with her caring and friendly manner provided a first class service leaving my feet ready for hiking on my forthcoming visit... See more

Rated 5 out of 5 stars

I'd been experiencing foot, leg and back pain for a while and someone suggested it may be due to my feet. So I booked an assessment with Bay Podiatry. Becky was friendly and asked a number of... See more


Company details

  1. Podiatrist
  2. Foot Care

Written by the company

Bay Podiatry provide a comprehensive, professional footcare service. We have a dedicated team of fully qualified podiatrists with vast experience in all aspects of footcare. Our services range from simple toenail cutting to more complex musculoskeletal problems of the foot and ankle. We have a fully equipped, modern clinic situated in the busy Whitley Lodge Shopping Centre with ample free car parking. We also offer a home visiting service for those patients who are unable to attend our clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(367)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bay Podiatry, warm and friendly

We love going to see Jo at Bay Podiatry, she is so warm and friendly, the treatment is always good and she answers any questions we might have. All the staff are lovely and welcoming and it is a pleasure to go and see them. Thanks Jo as always.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Good Service

The podiatrist is always helpful and pleasant. The level of care is good and it is easy to make appointments online

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Professional, comprehensive, friendly.

The whole experience was superb with very clear communication about the problem and the resolution.

Excellent value for money.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Jo was very helpful at my first…

Jo was very helpful at my first consultation in July 2024. She explained all the issues and advised me of the treatments required. I then realised I could manage my feet problems with Jo's assistance and medical treatments which made feel really positive. My next appointment was in September and Jo was able to see I had made improvements and I will continue with the medication and will see her again in November to review my progress. Thank you Jo for your help and for explaining everything to me.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Bay Podiatry

Bright clean environment, Beckie was great explaining everything to me. I actually recognised her, as 2 years ago she went to my mum and dads to see my mum who had dementia and could no longer go outside, I remember the care and empathy she showed towards my mum, sadly my mum passed away but I’ll never forget Beckies kindness, she is a lovely lady and makes you feel totally at ease, a credit to Bay Podiatry! I enjoyed my whole experience and will certainly be going back🙂

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous!

Today's experience was fabulous as ever! I always leave with a spring in my step. Although my feet are fine and I have no (known) underlying conditions, I have always thought it is worthwhile looking after my feet. I highly recommend to everyone that they do this and if reasonably local to you, Bay Podiatry is definitely the place to go.

16 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look