Bathroom Bubbles Limited Reviews 164

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the quality of the products and the affordability of the prices. Many people found the products to be of high quality and good value, often exceeding expectations given the price point. Reviewers frequently mentioned that items were well-designed and solid. However, some people were dissatisfied with the product and delivery service. Some customers received damaged items, incorrect products, or items with missing parts. The delivery experience was a common point of frustration, with issues such as delayed deliveries, poor communication from couriers, items being left in inconvenient locations, and difficulties in resolving delivery problems.

What people talk about most

Product

Consumers have mixed feelings about the product quality and order accuracy. Many reviewers praise the good... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick delivery, good... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products and materials,... See more

Price

Users describe positive interactions with price. Many customers found products to be reasonably priced, with... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the outstanding customer and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First of all, their prices are really affordable. The vanity unit with sink and cistern was delivered by an indian driver who drove overnight from Birmingham to Glasgow — I was quite impressed! H... See more

Company replied

Rated 4 out of 5 stars

Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy... See more

Company replied

Rated 4 out of 5 stars

A week to deliver, toilet was delivered in a box with no protective packaging. I have not unpacked but hope there is no damage.

Company replied

Rated 5 out of 5 stars

Had a problem with a 3 month old towel rail radiator bought from them through Ebay. Their customer service is second to none. Polite, helpful, no delays or quibbles. They took my circumstances into... See more

Company replied


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler

Written by the company

BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.


Contact info

3.7

Average

TrustScore 3.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service from Bathroom4less

Amazing service from Bathroom4less. I can’t fault the level of customer service I received. Their products are beautiful and at fantastic prices. I’ve purchased 3 times from this company and every time has been faultless with quick delivery times and everything was packaged extremely well. 10 out of 10. I’d highly recommend them to anyone looking for bathroom suites.

9 December 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for this positive Review Colin. We are very glad that you are happy with the service and products that you received. Thank you also for your repeat custom, please come and see us again if you ever need anything else.

Rated 5 out of 5 stars

Fantastic in all areas

Fantastic customer service, product and business reputation - would highly recommend.

8 December 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for you positive Feedback Emily. We are very pleased that you were happy with your service. Please visit again if you ever need anything else.

Rated 1 out of 5 stars

Rude and arrogant staff instore

Rude and arrogant staff instore. They wouldn't help my father after suppling him with damaged goods not fit for purpose.

I tried to contact head office, which was a joke after eventually getting on the website (had numerous error messages saying 'Not private -someone may be impersonating bathroom4less.com to obtain your personal details') the FAQs on returns refer to ear rings and jewellery and the contact telephone number when rang is a jewellers in a different part of the country??

So we have poor quality products, rude staff, and a dodgy website and a contact number advertised that's not theirs. Have given up hope of getting any sense or quality goods from these con artists. Buyers beware

3 December 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Good Morning Bhav,
Firstly I am very sorry that you feel as though you have not received a good service, here at bathroom4less we pride ourselves on offering every customer a 5* experience from start to finish.
Please contact me directly by either coming into the store or by telephone, so we can look at trying to resolve your issues promptly and efficiently.
Thanks

Lucy
Store Manager

Rated 5 out of 5 stars

Above and beyond at Bathroom4less

If you want to be treated like a member of the family then Bathroom4less on Kingsbury Rd Erdington is for you. Nothing was too much trouble for Deborah the person who dealt with us at the store. She managed the pricing and got us the best discounts, the delivery (which was absolutely on schedule), and even a return and reorder of one of the products that was damaged (these things happen) which came in within 3 days. Deborah and her colleague even spent a considerable amount of time advising on the products that met our requirements (they're not just there for the sale), including numerous trips to Topps Tiles next door to get tiles to see if they would match, and to also arrange our discount on tiles too. Above and beyond is an understatement Deborah (if you're reading this). Bathroom4less, you have an absolute star on your payroll.

Can highly recommend to anyone who is looking for a bathroom and wants the customer service to go with it.

13 November 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you Kyle for your lovely words. I have passed this feedback to Deborah and she was very pleased you had a great experience with us. Thank you for the recommendation also. Happy customers makes happy staff.
Lucy and the team

Rated 5 out of 5 stars

Great prices and easy showroom

Found exactly what I needed quickly and easily. Served by Deborah, who was fantastic and really helpful! Showroom clean tidy and easy to navigate. Clear prices! Highly recommend.

3 November 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the kind words. Feedback is very important to us at Bathroom4Less. Please call in to see us if you need anything else for your bathroom.
Lucy and the team

Rated 5 out of 5 stars

Excellent service from Deb and Lucy

The service received from Deb and Lucy was excellent. Deb in particular couldn't do enough to help us. I would highly recommend this shop to anyone looking for a nice bathroom at a reasonable price and staff who spend all the time you need to make sure you get exactly what you require. Excellent.

31 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you Denise for your positive feedback. We are glad you are pleased with the staff and service in store. Please pop in and see us if you need any further assistance.
Lucy and the team

Rated 5 out of 5 stars

All I can say is I couldn’t find the…

All I can say is I couldn’t find the products at better value than here. I have been buying bathrooms for my property development business for years. I dont know how they do it but the prices are amazing. From what the staff could tell me I understood that they design and manufacture a lot of their own products thus cutting down on the costs. They also deal with other suppliers and choice is amazing. Lucy, Deborah, Tom… a dream team if you ask me! Well done guys and Keep it up

30 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you so much for your kind words, I will make sure the staff at the Erdington store receive this great feedback. Anything else you need, please pop into store and see us.
Lucy and the team

Rated 5 out of 5 stars

Outstanding service

I visited this store in Erdington and received excellent service from Lucy. Her product knowledge and expertise was outstanding.

I was able to order various products and delivery date was arranged. Also a young gentleman I didn’t get his name had given good design advice. I left the shop feeling confident that I had made the right decisions based on the exceptional advice given. Outstanding service from Lucy and branch.

19 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you so much for the glowing review. Very kind words and happy customers makes happy staff. Anything else you need, please come in and see us anytime, always here to help. Lucy and the team.

Rated 5 out of 5 stars

I needed my bathroom supply quickly as…

I needed my bathroom supply quickly as a tradesman let me down big time. Lucy was recommended to me and I can see why. She was friendly efficient, and has a flare for knowing what you want. Highly recommended and a big Thankyou 👌

13 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks for the review Lisa. I'm glad we arranged a new bathroom for you. We are always here to help if you need us for anything else. Lucy and the team.

Rated 5 out of 5 stars

We went to the showroom today and we…

We went to the showroom today and we must say Lucy and Tom are really helpful. We had certain measurements and they found exactly what we wanted. If your after a new bathroom or vanity unit this is the place to g

6 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks you Mr and Mrs Dale for your visit to store and purchasing your bathroom from us. Anything else you need, please come and see us anytime. Lucy and the team.

Rated 5 out of 5 stars

We visited the Showroom in Erdington…

We visited the Showroom in Erdington couple of weeks ago and was served by 2 excellent staff members Deborah and Lucy. They were extremely helpful and friendly. The advice and support they gave us made our decision making so much easier. I would love to go back to the showroom again and would recommend to my friends and family. Thank you Deb and Lucy.

3 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks for your visit to store and purchasing your bathroom from us. We are glad you returned to our store recently. If you need anything else, please come and see us in store. Lucy and the team.

Rated 5 out of 5 stars

Somebody told me about Bathrooms 4Less…

Somebody told me about Bathrooms 4Less in Erdington, I contacted the Branch and Lucy answered, I was looking for a stone shower tray and waste trap, Lucy was so helpful I ordered the items and will be delivered to my place of work. I need to order more items and will definitely be calling Lucy at Bathrooms 4Less for excellent help and service.

3 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks for your glowing review and kind words. We are glad you are happy with your purchase. Please feel free to pop in and see us if there is anything else you need. We are always happy to help. Lucy and the team.

Rated 5 out of 5 stars

Great customer service

Whilst looking for a new bathroom. We have visited a number of stores but we couldn't fault Bathroom4less on Kingsburt Road in Erdington. The staff were helpful and friendly especially Deborah who served us. She was at the end of the phone to answer all queries too. She assisted us and gave great advice. We brought our bathroom from this store due to the experience in store and the amazing staff. Would recommend anyone whose looking for a new bathroom to go there.

3 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the review. We are glad you are happy with your visit to store for your new bathroom. If there is any further help you need, please pop in and see us. Lucy and the team.

Rated 5 out of 5 stars

Visited the Erdington store today

Visited the Erdington store today. Lucy was very helpful and gave us a great deal on several items.

2 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the review. We are please to hear that you are happy with our prices and deals. Lucy and the team.

Rated 5 out of 5 stars

Amazing Staff Member

Very helpful. Lucy is an amazing member of the staff. Was so glad we decided to get our bathroom from here

2 October 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your review. We are glad you are happy with your purchase. Please feel free to pop in and see us if there is anything else you need. Lucy and the team.

Rated 5 out of 5 stars

We had an amazing experience with them

We had an amazing experience with them. Staff is very professional and helpful. Highly recommend for their affordable range and great customer service.

27 September 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the review. We are so pleased you are happy with our prices and your purchase. Pop into store and see us if there is anything else we can help with. Lucy and the team.

Rated 5 out of 5 stars

very pleasant experience

We had a very pleasant experience with this store. Deb and Lucy did everything they could to answer our requirements and to offer multiple options for us to choose from. The purchased items are good quality, and the delivery was on time.
Overall, we were very happy with our choice.

26 September 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your glowing review. We are pleased you purchased your bathroom from us and had plenty of variety to choose from. Feel free to come and see us again if you need any further assistance. Lucy and the team.

Rated 5 out of 5 stars

Excellent service, products and prices

I was recommended by my bathroom fitter, the team who looked after me Tom and Lucy were excellent and ensured that I had everything I wanted. The choice and value was second to none and I have already recommended the branch at Erdington to my friends and family.

22 September 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks for the review. We are so pleased you purchased your bathroom from us and are a valued, returning customer. Please pop in and see us again if you need anything else. Lucy and the team.

Rated 5 out of 5 stars

We were delighted with the service we…

We were delighted with the service we received (thank you Tom and Lucy) and the quality of the product. We ordered something that didn’t fit, initially, but got a full refund without any bother. We feel that Bathroom4Less offer a quality product that is very competitively priced and the service was excellent. We have no hesitation in recommending this company. Thank you 😊

17 September 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your review. We are very pleased that you had an excellent service and purchased your products in store. Pop in to see us again if you need anything else. Lucy and the team.

Rated 5 out of 5 stars

Absolutely great prices

Absolutely great prices, thank you so much for making my bathroom look lovely.

16 September 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the review. We are so happy that you have the bathroom you wanted and are happy with our great prices. please feel free to come into store to see us again if you need anything else in the future. Lucy and the team.

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