Bathroom Bubbles Limited Reviews 164

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the quality of the products and the affordability of the prices. Many people found the products to be of high quality and good value, often exceeding expectations given the price point. Reviewers frequently mentioned that items were well-designed and solid. However, some people were dissatisfied with the product and delivery service. Some customers received damaged items, incorrect products, or items with missing parts. The delivery experience was a common point of frustration, with issues such as delayed deliveries, poor communication from couriers, items being left in inconvenient locations, and difficulties in resolving delivery problems.

What people talk about most

Product

Consumers have mixed feelings about the product quality and order accuracy. Many reviewers praise the good... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick delivery, good... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products and materials,... See more

Price

Users describe positive interactions with price. Many customers found products to be reasonably priced, with... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the outstanding customer and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First of all, their prices are really affordable. The vanity unit with sink and cistern was delivered by an indian driver who drove overnight from Birmingham to Glasgow — I was quite impressed! H... See more

Company replied

Rated 4 out of 5 stars

Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy... See more

Company replied

Rated 4 out of 5 stars

A week to deliver, toilet was delivered in a box with no protective packaging. I have not unpacked but hope there is no damage.

Company replied

Rated 5 out of 5 stars

Had a problem with a 3 month old towel rail radiator bought from them through Ebay. Their customer service is second to none. Polite, helpful, no delays or quibbles. They took my circumstances into... See more

Company replied


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler

Written by the company

BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.


Contact info

3.7

Average

TrustScore 3.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for refund 16 days

Returned unopened vanity unit 19th Jan due to wrong size, I was happy to pay the £35 collection charge as it was my error with sizing but to date 4th Feb still not received refund after 2 emails and phone call, poor customer service

19 January 2023
Unprompted review
Rated 5 out of 5 stars

What a great store…

Dropped into the Erdington branch today on a chance spotting of the store when driving past. Extremely impressed with the competitively priced products. Well made and very good value for money. Above all the staff were very friendly and genuine, knew their products and totally helpful. Humaira was a great help. Ended up buying a vanity unit and shower. Will definitely tell all our friends about this great store.

6 January 2023
Unprompted review
Rated 1 out of 5 stars

Had placed an order through amazon

Had placed an order through amazon. Delivery was a day lateer than expected so had to source alternative options. Contacted amazon who notified bathroom's for less- delivery driver then showed up, who told my wife we had to have it and that he wasn't aloud to bring it back. Asked the driver to call the office and he said he didn't work for the company, it was his first day. Not happy with the attitude of the delivery driver towards my wife and me, nor being unable to contact.

7 October 2022
Unprompted review
Rated 4 out of 5 stars

Order stated arrival would be 23…

Order stated arrival would be 23 -27/09/ 22.

Messaged today saying its coming tomorrow. No way of telling them I can't be in at such short notice. Not sure what I can do to rearrange delivery???,,

20 September 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a radiator with mirror it came…

Ordered a radiator with mirror it came damaged the edges of the mirror were a mess customer service was terrible offered 10 % off I would not have bought from the if I knew they were so damaged they would only accept a return in original packaging which was damaged on opening not impressed at all go somewhere else in the long run you will save yourself time and money

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from lucy

What fantastic service I received from Lucy at bathrooms 4 less . I had a few small problems and she sorted it all out. She rang me back with all my questions and was very friendly and polite. I must have been caught in a time warp as was service if yester year. Bless you for that

14 April 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you Ronnie for your positive review, very glad your issues were resolved, it was a pleasure to help you.
Anything else you need give me a shout anytime.

Lucy and the team

Rated 5 out of 5 stars

Really helpful

Deb and Lucy were really helpful, very friendly and no pressure sale. Returned a week or so later and bight a display radiator, works well. Would have no hesitation returning to store if required.
Sid.

27 March 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you so much for the positive review Sid, it was a pleasure to help you with your bathroom products.
Anything else you need please pop in and see us anytime.

Lucy and the team

Rated 5 out of 5 stars

I Dealt with Lucy from the new…

I Dealt with Lucy from the new Erdington store, she was very helpful and although the toilet I wanted was not available in the Erdington store she managed to get it delivered at the store the very next day. Well worth a look if your after Bathrooms etc

13 March 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you very much Adrian for your glowing review, it was a pleasure to help you with your toilet.
Anything else you need please pop in and see us anytime.

Lucy and the team

Rated 5 out of 5 stars

Exceptional service

Been dealing with Lucy now for a few years from her previous work place to now, when she told me she was moving on I said I’d follow her because she always goes above and beyond with exceptional service to her customers. When I make purchases from all of my suppliers I’m buying from the person and not the company.

16 February 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks Charlie for your wonderful review, it is a pleasure to continuously work with you.
Always here to help you with whatever you require for your projects.

Lucy and the team

Rated 1 out of 5 stars

went in for a general quote for my…

went in for a general quote for my bathroom and was appalled by the indecent language used by staff members .
the girl doing the quote was making inappropriate comments between her and a male colleague I wont go into detail but it made me feel very uncomfortable as it was extremely explicit .
I wont use this company in future as found this very unprofessional.

16 February 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

This is very disappointing to hear Craig as we have a number of compliments about the team and have not had any complaints in the past, we are a professional business? Can you give me more information please so I can Investigate, what time did you call in to the store and on what day/date?

Rated 5 out of 5 stars

Lucy from the Erdington store was very…

Lucy from the Erdington store was very knowledgeable and helpful, excellent customer service from Deb after we misordered (our fault)… would highly recommend for service, price and quality, sorry I’m only allowed to give 5 stars
Mandy & Sim

4 February 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks Simon and Mandy for your glowing review, it was a pleasure to help you with your bathroom.
Anything else you need please come in and see us anytime.

Lucy and the team

Rated 5 out of 5 stars

Lucy was very knowledgeable

Lucy was very knowledgeable, extremely helpful and had a lot of patience. We ordered our full bathroom suite through her. I definitely recommend this shop and service.

17 January 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks so much Angela for your review, we always make sure our customers leave the store feeling happy and ensure they have all they need to complete their bathroom project.
Anything else you need please pop in and see us anytime.

Lucy and the team

Rated 5 out of 5 stars

Excellent service by Deb and the GM…

Excellent service by Deb and the GM was really helpful towards everything, everyone was very friendly and no pressure sale at all and Deb smashed it with delivery it was just ice on the cake, 5* for your whole team, keep up the good work will recommend to everyone

12 January 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you very much Salman for your review, at bathroom4less we always go above and beyond to make sure all our customers are happy from start to finish.
Anything else you need please pop in to see us anytime.

Lucy and the team

Rated 5 out of 5 stars

Myself and my partner went here today…

Myself and my partner went here today to look for some Inspiration and ideas to upgrade our bathroom, we came away with bucket loads of ideas from Lucy. She was so helpful, made us feel important, was able to answer our questions. We went there not planning to buy anything but came away with everything we needed for our bathroom with a great discount. Lucy even helped us pick our tiles from the shop next door !
Lucy was amazing we would totally recommend Bathroom4less.

8 January 2022
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you very much Jane for your glowing review, it was a real pleasure to help you both chose your ideal bathroom, we are always here to help if you need anything else in the future.

Lucy and the team

Rated 5 out of 5 stars

Recently placed an order and received…

Recently placed an order and received very prompt delivery. Service was excellent throughout. A few minor issues were sorted out quickly and professionally. We are very happy with the items we received and the value for money. Thanks to Deb and Lucy.

14 December 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you so Much Connor for your positive feed back, we always aim to give our customers the best customer service from start to finish.
Anything else you need please pop in and see us.

Lucy and the team

Rated 5 out of 5 stars

Exceptional!!!

I was intially going to go with victoria plumbing for my bathroom and wc, my wife came across Bathrooms for less, and i have to say it was the best choice we made the customer service was second to none they worked towards my budget and managed to get me everything i wanted just waiting for the delivery before i comment on the actual products, so far so good actually no exceptional is the word i would use , thank you Deb and Lucy you have made my experience with you guys a positive one if only everything was this easy. Bathrooms for less dont ever lose these staff they are a asset to you.
Anyone reading this my advice is dont even bother wasting your time looking elsewhere .

13 December 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you so much Hafizur it was a pleasure to help you with your bathroom, we always aim to give our customers the best service from start to finish.
Please let us know if you need anything else in the future.
Lucy and the team

Rated 5 out of 5 stars

Above and beyond…

Lucy and deb have gone above and beyond with customer service , I would give them 10 out of 10 and will definatly be reccomending them to all my family and friends in future, thanks

10 December 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you Zurah for your positive feed back, we will be more than happy to look after your friends and family with any of their bathroom requirements and needs.
Pop in and see us anytime for anything else you may require in the future.

Lucy and the team

Rated 5 out of 5 stars

Lucy and Debbie have provided excellent…

Lucy and Debbie have provided excellent customer service, if I could give them more than 5 stars review I would, they have been helpful and very kind.

10 December 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you Ali for your positive feedback, here at bathroom4less we pride ourselves on offering all our customers a 5* service from start to finish.
Anything else you need please pop in and see us anytime.
Lucy and the team.

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