First of all, their prices are really affordable. The vanity unit with sink and cistern was delivered by an indian driver who drove overnight from Birmingham to Glasgow — I was quite impressed! H... See more
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Review summary
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Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy... See more
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A week to deliver, toilet was delivered in a box with no protective packaging. I have not unpacked but hope there is no damage.
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Had a problem with a 3 month old towel rail radiator bought from them through Ebay. Their customer service is second to none. Polite, helpful, no delays or quibbles. They took my circumstances into... See more
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Company details
Written by the company
BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.
Contact info
Bathroom4Less Unit 10 Qualtronyc Business Park High Street, Princes End, DY4 9HG, Tipton, United Kingdom
- 02475420202
- cs@b4l.co.uk
- bathroom4less.co.uk
3.7
Average
164 reviews
Replied to 95% of negative reviews
Typically replies within 2 weeks
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Delivery was as expected with the…
Delivery was as expected with the necessary care; the instructions for the unit could have been better but satisfied
29 April 2026
Reply from Bathroom Bubbles Limited
Thank you for taking the time to leave us this feedback! We are so glad to hear that you are satisfied with your purchase and that your delivery was handled with the care you expect. We also truly appreciate your honest note regarding the instructions. We apologise if they were a bit difficult to follow. We are always looking for ways to improve, and I have passed your comments along to our product team so we can work on making our manuals clearer for future customers. If you still have any questions about setting up or using your unit, please don't hesitate to reach out to us via email or call. We would be more than happy to help walk you through it!
Have ordered 3 radiators now for my new…
Have ordered 3 radiators now for my new house renovation. All were delivered promptly and rads are brilliant and at a great price. 5*
28 April 2026
Reply from Bathroom Bubbles Limited
Thank you so much for the glowing feedback! We are thrilled to hear that all three of your new radiators arrived promptly and that you’re happy with both the quality and the price. Renovating a house can be a whirlwind, so we’re glad we could make this part of your journey easy and affordable. We hope they keep your new home cosy for many years to come!
Wrong item received
I received the wrong item in my order, the picture on the box shows a 4 drawer unit unit but what is inside the box was a laundry unit. I contacted by email and phone and have now spoken to a very helpful lady who has arranged to replace the wrong unit with the unit that should have been sent. The furniture its self is really nice quality and although receiving the wrong item initially was annoying now the new unit is being sent out we will be able to get the bathroom finished. I would highly recommend this company and the furniture.
4 May 2026
Reply from Bathroom Bubbles Limited
Thank you so much for taking the time to share your experience with us! While we are sorry for the initial mix-up with your order, we are absolutely thrilled to hear that our team was able to step in and get things sorted out quickly for you. We pride ourselves on our customer support, so it’s wonderful to know that you found our team helpful and professional. We’re also glad to hear you’re happy with the quality of the furniture! We hope the 4-drawer unit is the perfect finishing touch for your bathroom renovation. Thank you for your patience and for recommending us; it means the world to our team. Enjoy your new bathroom!
Really good products
Really good products, great quality. All really reasonably priced.
I was disappointed with the delivery, no notification as to when it will arrive, only to be woken at 6.00a.m. with a knock on the door with the delivery.
29 April 2026
Reply from Bathroom Bubbles Limited
Thank you for the kind words regarding our product quality and pricing! I’m so glad you’re happy with your purchase.
I am, however, very sorry about the 6:00 a.m. delivery. That is certainly earlier than anyone wants to be woken up, and I apologise for the lack of tracking notifications. I’ve passed this feedback directly to our courier partner to ensure our delivery windows and alerts are handled better moving forward.
We appreciate your support and your honest feedback!
They sorted out the mistake and…
They sorted out the mistake and organised a replacement, fairly quickly.
29 April 2026
Reply from Bathroom Bubbles Limited
Thank you so much for taking the time to share your experience! We truly regret that a mistake happened in the first place, but we’re so glad our team was able to get that replacement organised for you quickly. We appreciate your patience and your support!
Bathrooms4less outstanding company
Bathrooms4less are an outstanding company. the quality of the items was extremely high and the staff were so helpful and went over and above. nothing was too much trouble for them. Their customer and after sales services were outstanding. I would highly recommend this company to any potential new customers. i will certainly be buying from them again and i have already directed my friends and colleagues to them. my friends said that the items have transformed my bathroom and i love it too.
28 April 2026
Reply from Bathroom Bubbles Limited
Thank you so much for this incredible review! We are absolutely thrilled to hear that our products have transformed your bathroom into a space you love.
It means the world to us that you were so impressed with our team's customer service and the quality of our items. I will be sure to pass your kind words along to the staff; they will be delighted! Thank you for highly recommending us and for already pointing your friends and colleagues our way. Word-of-mouth from a happy customer is the best compliment we could ever ask for.
We can’t wait to welcome you back for your next project. Enjoy your beautiful new bathroom!
Reply from Bathroom Bubbles Limited
Thank you so much for the fantastic feedback! We are thrilled to hear that you enjoyed both our products and the service provided by our team. We look forward to serving you again soon!
Arrived Damage Terrible Customer Service
7Vanity cabinet arrived part made up, with some fixings and dowels in place and broken off. The bags of remaining fixings were torn open and so they were rattling around in the package. Some polystyrene was also missing, so the panels were freely moving around against the screws and most were scratched. The handles were missing completely, along with some other fixings. The instructions were completely wrong, meaning when you followed them, some stuck out and others weren't long enough. Until we realised the print errors it was completely wonky. The plumber was on double time over easter weekend, so persevered, but we're left with a scratched vanity, with no handles, and no drawer front due to missing fixings.
Customer service response.... we'll send you £20 buy your own handles and fixings. I can't even buy the 5 handles for £20, let alone cover my time, fuel, inconvenience and the other fixings. And it does nothing to compensate for a scratched vanity in a condition I wouldn't give £50 for at a car boot.
I wouldn't touch this company with some else's dirty barge poll.
Update. I have now been promised a replacement. They have since been helpful and polite and I will update when the replacement is received.
6 April 2026
Unprompted review
Reply from Bathroom Bubbles Limited
Thank you for updating your review and for your patience while we work to resolve this.
We were incredibly disappointed to hear about the state of your vanity upon arrival. While we rely on third-party courier partners for our deliveries, we take full responsibility for the condition in which our products reach our customers. It is clear that the handling in this instance fell far below our standards, and we are currently investigating this with the carrier to ensure it doesn’t happen again.
Furthermore, please accept our apologies that our initial compensation offer did not reflect the severity of the damage or the inconvenience to your installation schedule. We aim to be a company that makes things right, and we clearly missed the mark with our first response.
We are pleased that our team has since been able to provide a more helpful solution by arranging a full replacement. We are doing everything we can to ensure this second unit is handled with the utmost care and arrives in perfect condition.
Thank you for giving us the opportunity to turn this experience around. We look forward to hearing your final thoughts once the replacement is in place.
Arrived earlier than expected
Arrived earlier than expected. Went in like a dream. Exactly as described. Only issue is why (and this seems a common theme for all cabinets), is the main strut across the back always in the way of the waste. Just needed a little adjustment. Not a big problem.
30 March 2026
Reply from Bathroom Bubbles Limited
Thank you so much for the fantastic feedback! We are thrilled to hear that your cabinet arrived ahead of schedule and that the installation was smooth sailing for the most part. Regarding that back strut, you’ve hit on a classic industry design challenge! Most manufacturers (ourselves included) place that strut there to ensure the cabinet remains perfectly square and sturdy during transit and installation. We really appreciate you mentioning this; we’re constantly looking for ways to evolve our designs, and feedback like yours is exactly what our product team needs to hear. We're glad the adjustment was a minor one and that you're happy with the result. Enjoy your new space!
Reply from Bathroom Bubbles Limited
Thank you so much for the kind words! We are thrilled to hear you enjoyed our pricing and that your order arrived safely and quickly. We look forward to serving you again soon!
Reply from Bathroom Bubbles Limited
Thank you so much for the wonderful feedback! We are thrilled to hear you had a great experience with our team and that your delivery went smoothly. Enjoy your purchase, and we hope to see you again soon!
I have never experienced such bad…
I have never experienced such bad service from a company as I have from Bathrooms4less. The order was delivered in good time, the product was fine. However, that's where it ends. My plumber informed me I had ordered the wrong taps, my fault, my problem. I sent them back with the postage label provided on their website and spent nearly £9 on tracked postage as requested. I waited and waited. No word of confirmation that the taps were returned and certainly no refund forthcoming. ( I checked the tracking information online and they had been delivered in a couple of days. ) After 2 weeks I started phoning and sending emails asking for my refund of nearly £100. But to say the customer service is appalling is an understatement. I was told several times by different people to send copies of my purchase receipt and proof of postage, each time being put on hold while presumably looking into it.
Eventually after 4 weeks, I was assured a refund will be given in 3-5 days. Again, nothing and after another week or so and at my wits end, I contacted my bank who were marvellous and got my money back in a few days. Companies like these should not be able to continue in this way. Occasionally you have to send items back, and to be put through this kind of behaviour is stressful and unnecessary.
14 February 2026
Unprompted review
Reply from Bathroom Bubbles Limited
Thank you for your detailed feedback, and we sincerely apologize for the experience you’ve had. This is not the standard of service we aim to provide, and we completely understand how frustrating this situation must have been for you.
We are especially concerned to hear about the delay in processing your return and the lack of clear communication from our team. This is being taken very seriously, and we will be reviewing this internally to identify what went wrong and ensure it does not happen again.
While we’re pleased that your bank was able to assist in resolving the refund, we genuinely regret that you had to go through this process to receive your money back. This is not the experience we want for any of our customers.
If you’re open to it, we would appreciate the opportunity to look into this further and restore your confidence in us. Please feel free to contact us directly with your order details so we can investigate thoroughly.
Once again, we sincerely apologize for the inconvenience caused and appreciate you taking the time to share your experience.
Good company, great service.
This company is able and willing to respond to customers needs, with full consideration. They can take responsibility for if errors are made, and work to put things right. I would definitely shop with them again
2 February 2026
Unprompted review
Reply from Bathroom Bubbles Limited
Thank you for your kind feedback. We’re delighted to hear that you were satisfied with our service and that our team was able to assist you and resolve the matter. We always aim to take responsibility and support our customers wherever possible. We truly appreciate your support and look forward to serving you again.
We followed the instructions that was…
We followed the instructions that was the problem
the instrutions are wrong on the first picture it said do this and the numbers were in the wrong order that was the first mistake the when I was putting the draw runners on the markings for the runners were in the wrong place so I had to adjust so that I could finish the job
25 February 2026
Reply from Bathroom Bubbles Limited
Thank you for your feedback. We’re sorry to hear that you experienced issues with the instructions and markings during installation. Your comments are very important to us, and we will share this with our team and the manufacturer to review and improve the instructions. We appreciate you bringing this to our attention and your effort in completing the installation. If you require any assistance, please feel free to contact our Customer Service team.
Good quality and nice design
Quick delivery, really like the item as it goes with the design of the other bits in the bathroom really well. Seems good value for money too!
23 February 2026
Reply from Bathroom Bubbles Limited
Thank you for your lovely feedback. We’re delighted to hear the item arrived quickly and fits perfectly with your bathroom design. It’s great to know you found it good value for money. We truly appreciate your support and hope to serve you again soon.
Shockingly poor service
I purchased a Hudson Reed vanity unit with basin. Product arrived about 2 weeks later but was missing the basin. I was told the basins were no longer available and offered a £10 refund (which is insulting as the vanity unit alone would have cost me much less). Appointment was made for a collection, which was cancelled at late notice. I eventually received a refund after several weeks.
27 January 2026
Reply from Bathroom Bubbles Limited
Thank you for your feedback. We’re very sorry to hear about the inconvenience caused by the missing basin and the delay with the collection arrangement. We understand how frustrating this must have been and sincerely apologise for the experience. We’re glad that the refund was eventually processed and appreciate your patience while the matter was being resolved.
Faulty item and won’t change saying…
Faulty item and won’t change saying vanity unit is one unit and cannot be replaced
25 February 2026
Reply from Bathroom Bubbles Limited
We’re sorry to hear that you’re unhappy with the item. The vanity unit and basin are supplied as a complete set and unfortunately individual parts cannot be replaced separately. However, our team will reach out to you to see if we can offer any suitable alternative or further assistance. We truly appreciate your feedback and thank you for bringing this to our attention.
When I was the package it was a vanity…
I ordered a cloakroom package from bathrooms 4 less, they were spot on, ordered came within 3 days I am very please with this company and recommend them to others I will be definitely ordering from them again.
WELL DONE BATHROOM4LESS
25 February 2026
Reply from Bathroom Bubbles Limited
Thank you for bringing this to our attention. We’re sorry to hear the tap hole position was different from what you expected and understand the inconvenience caused. If you need any assistance or would like us to check this for you, please feel free to contact us, and we’ll be happy to help.
Good quality vanity unit and basin
Good quality vanity unit and basin, prompt delivery will definitely use bathrooms4less again
25 February 2026
Reply from Bathroom Bubbles Limited
Thank you for your kind feedback. We’re delighted to hear that you’re happy with the quality of the vanity unit and basin, and that the delivery was prompt. We truly appreciate your support and look forward to serving you again at Bathrooms4Less.
Reply from Bathroom Bubbles Limited
Thank you for your feedback. We’re glad to hear you’re happy with the product and the price. Your support is greatly appreciated, and we hope to serve you again soon.
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