Baronholidayhomes Reviews 

283
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location, described as quiet, peaceful, and convenient for local attractions, shops, and restaurants. The staff and hosts are frequently highlighted for being lovely, helpful, and available. Many found properties spacious, clean, and well-equipped, offering comfort and meeting family needs, enhanced by pools and jacuzzis. However, some customers noted that certain properties occasionally lacked basic amenities like shower gel or cooking condiments. A few also experienced maintenance issues, including leaking showers, worn-out furniture, or cleanliness concerns; some mentioned noise from neighbors or nearby businesses as an occasional disturbance.

What people talk about most

Facilities

Reviewers mention ambiguous feedback about facilities, with many praising the spacious, clean, and... See more

Location

Customers had positive experiences with location, often describing properties as being in quiet, peaceful... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the cleanliness, spaciousness, and... See more

Product

People report ambiguous experiences with the product, with some reviewers finding the property lovely and... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness and responsiveness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had the most amazing holiday. The villa was outstanding and perfect for a family who all need their own space, the layout was perfect! We were a 10 minute walk from a lovely Piazza where the restau... See more

Rated 5 out of 5 stars

Perfect location for a quite getaway. The house was clean, very nice and cosy especially for a winter break. The stove in the living room helped to create that cosy feeling especially when the weather... See more

Rated 5 out of 5 stars

Had an amazing stay at Dream by Hamlet - no complaints at all. The kitchen was very well stocked and easily catered for our group of 16. We visited during peak Malta winter, so the outdoor pools felt... See more

Rated 5 out of 5 stars

Lovely, quiet, clean, and very spacious location. It includes a washing machine, dishwasher, and a fully equipped kitchen. Each room has a bathroom. The windows are fitted with mosquito screens. This... See more


Company details

  1. Vacation Home Rental Agency

Written by the company

When you book one of our quality rental properties on Gozo you'll get more than just the keys to a beautiful, cared for self-catering apartment, villa or characterful farmhouse. We're not a remote agent, acting as a middleman. Baron Holiday Homes was founded more than 25 years ago, right here on the island of Gozo, with a vision to offer high quality heritage properties, with modern amenities, and provide our guests with a memorable Gozo holiday experience. It's our mission to be there whenever you need us – to help you and your family make the most of your precious holiday in Gozo.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(283)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Almonds holiday home

This was the 4th year that we booked with the baron and we are always satisfied, this farmhouse was the best so far (almonds) the house is huge but the highlight was the pool and garden and our dogs had plenty of space where to run. We will definitely book it again. Frances and donald were always fast to reply to us. Thankyou for an amazing stay

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I have been booking a farmhouse with Baron every year for at least 6 years but Rustica is a very rundown place with very old, antique furniture..scary was the common word used within the group.. we had a broken toilet seat and 2 broken chairs, one of which caused an accident on one of our party..the farmhouse is not rentable. Small fridge/freezer.. tv was not a smart one and I believe that in this day and age, this is a must and don’t cost much.. WiFi was very poor downstairs too.. very disappointed

26 July 2024
Unprompted review
Baronholidayhomes logo

Reply from Baronholidayhomes

Hello Ivana,

Thank you for your feedback and for being a loyal guest with Baron for the past six years. We genuinely appreciate your continued trust in our services and regret to hear that your recent stay at Rustica did not meet your expectations.

We apologize for the issue with the broken toilet seat, which you reported to us and we promptly fixed within a couple of hours. However, we were not contacted regarding the other issues, as we would have come over to check and address them right away.

We understand that the antique furniture did not meet your preferences. While we aim to maintain a rustic charm, we recognize the importance of modern comforts. Your comments regarding the small fridge/freezer and non-smart TV will be reviewed to improve the overall guest experience. However, these details, along with photos, were clearly listed on our website prior to your booking, and we encourage all guests to review this information before making a reservation.

Additionally, we would like to note that you contacted one of our representatives at 10:30 PM inquiring about where to get a cake. While we strive to assist our guests as much as possible, such inquiries can be planned ahead or resolved through various other means, especially at that late hour.

We appreciate your candid feedback as it helps us make necessary improvements. We hope to have the opportunity to welcome you back and provide you with a stay that meets the high standards you have come to expect from us.

Kind regards,

The Management
Baron Holiday Homes

Rated 4 out of 5 stars

Really nice and warm swimmingpool

Really nice and warm swimmingpool. Appartment is very spacious and well equiped. Good situation.
Appartment B9 need some small renovation to make it nicer. Bed are not confortable and it smells bad under the sink in the kitchen.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

It was easy booking on the website and…

It was easy booking on the website and al the pictures and information was exactly how it was real life. We had a fantastic week, good en clean house with a great pool . Also the check in was online and by telephone. I really recommend the Baron holiday homes.

16 July 2024
Unprompted review
Rated 3 out of 5 stars

Vacation stay

Property location and property itself is nice. It is clean and spacious.

However for the expensive price paid one would expect to find things in excellent condition. We chose to spend this amount of money because it was our yearly holiday rather than going abroad. But:

1. Sofa is broken
2. Umbrellas are torn
3. Photo shows electric hob but it is a gas hob ( point is one must never portray an image that does not exist)
4. Play pen was not up to standard. This is very unsafe and risky when having a baby. One cannot afford to take the everything goes approach.
5. Gardening should not take place while people are in the farmhouse plus chopping up the palm trees making the place look like a desert. It was beautiful. Apart from this the cutting of palm trees resulted in hundreds of insects all over the place.
6. No outdoor furniture in the terrace unlike the photo shown.

The rest was all ok.
Customer service during the stay was also very good.

Thanks

Nadia

6 July 2024
Unprompted review
Rated 4 out of 5 stars

The Farmhouse is very well kept and…

The Farmhouse is very well kept and clean. The only suggestion that we have is that the stairs need railings (both the inside stairs and pool stairs) this is because it was very difficult for my grandma to make use of both. Also it would be better if the stairs have more lights (white light) so that they would be more easily accessible for older persons.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Great location

Great communication from Baron. Great location. A BOLT taxi will arrive in 5 mins and take you anywhere on the island. House was lovely with a great pool. Small shop for essentials is only 1 min walk.

3 July 2024
Unprompted review
Rated 3 out of 5 stars

Too many emails sent

Too many emails sent. Too many instructions. I found it difficult to relax !!!
On the whole the penthouse is beautiful and comfortable except for the mattress in the double bed- one can feel the springs there. It is too flat.
Another issue is the lack of supervision in the pool area. Over 3 days some young and noisy children were unsupervised by their parents by the pool. Perhaps among the many instructions given the importance of parental supervision could be emphasised too!!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

I recently enjoyed a fantastic weekend with friends…

I recently enjoyed a fantastic weekend stay at Tal-Majsi farmhouse, and it was an experience to remember! From the moment we arrived, we were impressed by the stunning architecture and beautifully landscaped grounds.

The farmhouse itself was spacious, elegantly decorated, and equipped with all the modern amenities. The highlight, of course, was the private pool. It was pristine, inviting, and provided the perfect spot for relaxation and fun. We spent hours lounging by the pool, soaking up the sun, and taking refreshing dips.

Our bedrooms were luxurious and comfortable to ensure a great night's sleep. The living areas were equally impressive, offering plenty of space for our group to relax and enjoy each other's company. The kitchen was fully equipped, making it easy to prepare meals, although we also took advantage of the excellent local dining.
The location was perfect – secluded enough to offer peace and privacy, yet conveniently close to local attractions and amenities. We enjoyed exploring the nearby area, but honestly, the farmhouse was so wonderful that we were just as happy spending most of our time on the property.

The hosts were incredibly accommodating and responsive, ensuring that we had everything we needed for a perfect stay. Their hospitality truly made us feel welcome and well taken care of.

Overall, our weekend at ta Majsi was nothing short of magical. It’s the perfect getaway for anyone looking to unwind in a luxurious setting with the added bonus of a private pool. We can’t wait to return and create more wonderful memories. Highly recommended!

22 June 2024
Unprompted review
Rated 3 out of 5 stars

Nice bungalow house in Ta' Sannat

We had a nice stay in this house. Everything was clean and tidy. The booking was easy and without any problems. However, I am a bit disappointed with the communication with our agent. We were a bit nervous about the unlocking, as it turned out to be the wrong code given by the agent. Also not on time to reply to WhatsApp messages; even when we asked to extend the stay by another day, we got a reply two days late, replying quite frivolously that she was sick even though the message was read the same day. Also, when leaving the house, we tried to contact the agent in question by phone, but without success. It was quite disappointing if she was really sick. Then she should transfer her duties to someone else! I have some remarks about the tap in the kitchen; the faucet does not work well, and I burned myself several times. The dishwasher is also very small for such crockery. It definitely needs another umbrella by the pool, and some of the chairs outside were worn out. The furniture is quite old, especially the wardrobes and lockers, which were unusable because they smelled stale. I definitely need a new crib for those with small children because one of the bolts was visible and it was not safe for a child to sleep there.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Great stay at Ta Rena

From booking the holiday to finishing our holiday everything has been stress free and easy. All staff we have dealt with have been quick to respond and very helpful. The villa was lovely and suited all of our needs.

10 June 2024
Unprompted review
Rated 4 out of 5 stars

nice apartments

nice apartments. we had the inconvenience, on the first day, of an accommodation that was too humid and had a musty smell, but they immediately changed our apartment, making an upgrade. Definitely very efficient and helpful.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Holiday in a relaxing oasis of well-being as a retreat from the bustling island of Gozo

Spacious and very fully equipped property, including the kitchen. Everything was very clean and we appreciated the impeccable insect screens throughout. We would also like to mention the large pool and the outdoor area, which were in perfect condition.
The handling before and during our stay went completely and smoothly via internet, phone and WhatsApp, questions were answered attentively and friendly.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful spacious apartment

The apartment was beautiful and more spacious in real life than the photos showed. Had plenty of space for our family of 5. Pool was great too. They provided plenty of towels and it was very clean.

The negative is the check-in process. Was overly complicated with forms that werent relevant to us like car hire and airport transfer. I had to keep contacting the office for access to things like car park. You also have to call them when you get there to get access, so make sure you have an active sim or data on your phone.

There is also a lot of construction and roadwork in the area so it's difficult finding your way in and out with all the roadblocks. You can't hear any of it from the apartment though.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

This was a beautiful villa

This was a beautiful villa, very spacious, with excellent facilities. The pool area was very clean and well kept and the rooms were large comfortable and well furnished.
It was easy to contact the rep who was extremely helpful.
Unfortunately no where to leave your cases if your flight is late in the day.

1 June 2024
Unprompted review
Rated 4 out of 5 stars

Great base for exploring Gozo.

The villa was a great layout with the 3 teenagers downstairs 1 adult on the living area/pool floor and 1 adult upstairs on the balcony floor. The location is ok and there are a couple of great restaurants in the village.
Other villages and the beaches are only a short drive away. The villa was clean if a bit tired in some areas. Stunning view across the valley however immediate view is not so great. We had a fabulous week in Gozo with this cosy villa as our base.

26 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look