Baronholidayhomes Reviews 

284
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the properties for their excellent quality and cleanliness, often describing them as spacious, modern, and well-kept. Many highlight the fantastic, peaceful locations, noting their convenience and easy access to local attractions. Hosts are frequently commended for being helpful and friendly. However, some customers noted issues with basic amenities, like a lack of shower gel or cooking condiments. A few other people felt properties needed maintenance, citing problems such as worn furniture, leaking showers, or unpleasant smells. Additionally, some reviewers experienced disturbances from noisy neighbors, nearby businesses, or construction.

What people talk about most

Facilities

Customers consistently note ambiguous experiences with facilities, with many praising the cleanliness,... See more

Location

Reviewers mention positive feedback about location, highlighting beautiful, quiet, and peaceful areas with... See more

Quality

Consumers find quality to be positive, with many reviewers describing the accommodations as clean, tidy, and... See more

Product

Clients share ambiguous opinions on product, with some reviewers praising the cleanliness and well-equipped... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had the most amazing holiday. The villa was outstanding and perfect for a family who all need their own space, the layout was perfect! We were a 10 minute walk from a lovely Piazza where the restau... See more

Rated 5 out of 5 stars

Perfect location for a quite getaway. The house was clean, very nice and cosy especially for a winter break. The stove in the living room helped to create that cosy feeling especially when the weather... See more

Rated 5 out of 5 stars

The house was just great, we had all we needed, it was very clean and the contact person was helpful every time we needed assistance. The house provides access to the gym and a jacuzzi which made our... See more

Rated 5 out of 5 stars

Gorgeous, spacious 2 bed penthouse apartment in a brilliant location looking across the bay. Immaculately presented, super clean, with easy access to shops and restaurants. Inclusion of dedicated unde... See more


Company details

  1. Vacation Home Rental Agency

Written by the company

When you book one of our quality rental properties on Gozo you'll get more than just the keys to a beautiful, cared for self-catering apartment, villa or characterful farmhouse. We're not a remote agent, acting as a middleman. Baron Holiday Homes was founded more than 25 years ago, right here on the island of Gozo, with a vision to offer high quality heritage properties, with modern amenities, and provide our guests with a memorable Gozo holiday experience. It's our mission to be there whenever you need us – to help you and your family make the most of your precious holiday in Gozo.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

284 reviews

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4.6

All reviews

(284)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great base for exploring Gozo.

The villa was a great layout with the 3 teenagers downstairs 1 adult on the living area/pool floor and 1 adult upstairs on the balcony floor. The location is ok and there are a couple of great restaurants in the village.
Other villages and the beaches are only a short drive away. The villa was clean if a bit tired in some areas. Stunning view across the valley however immediate view is not so great. We had a fabulous week in Gozo with this cosy villa as our base.

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy, reliable and consistent.

Baron have been around for many years and we use them regularly because their holiday homes always meet a high professional standard, regardless of the villa chosen. This consistency gives peace of mind when choosing a holiday rental. Also, the booking process is clear and easy, the staff are friendly and helpful, and any contact needed is dealt with incredibly fast with good communication. Long may they continue.

27 May 2024
Unprompted review
Rated 3 out of 5 stars

A taste of bitterness

We've been using BaronsGroup for years now for its good quality farm houses and service. The last house we rented just for a weekend was well maintained. located in a very nice and quiet area (Qala), equipped with a pool, a unique and cosy backyard and with a perfect orientation for Sunset. It's basically what we would expect from Barons Group vs its level of quality.

Unfortunately this time, some bits and pieces came tainting our stay which is unusual from BG:
* No hot water after ~12h in the house
* Plug sockets not working and smelling of burnt
* Ceiling fans very noisy when turned on (was making so much noises that we couldn't activate it if we wanted to sleep)
* Pool with murky water
* Pool/terrasse equipment (umbrella) torn down and not replaced

This is a shame as the house was really nice but these left a taste of bitterness at the end. We were expecting a bit more from the usual high quality level of Barons Group.

25 May 2024
Unprompted review
Baronholidayhomes logo

Reply from Baronholidayhomes

Thank you for taking the time to share your feedback following your recent stay at our holiday home in Qala. We are delighted to hear that you appreciated the location, the cozy backyard, and the unique sunset orientation of the property. Your kind words about our long-standing reputation with Barons Group are truly appreciated.

However, we are deeply sorry to learn that your experience was marred by several issues. Please accept our sincerest apologies for the inconvenience caused by the lack of hot water, malfunctioning plug sockets, noisy ceiling fans, and the condition of the pool and terrace equipment. This is certainly not reflective of the high standards we strive to maintain.

We have taken immediate steps to address each of these concerns:
- Our maintenance team has resolved the hot water issue to ensure it does not recur.
- The faulty plug sockets have been replaced and thoroughly checked for safety.
- The noisy ceiling fans have been repaired for a quieter and more comfortable experience.
- The pool has been cleaned and treated to maintain its clarity.
- Damaged terrace equipment, including the umbrella, has been replaced.

Your feedback is invaluable to us as it highlights areas for improvement, and we are committed to making necessary adjustments to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide you with the flawless stay you deserve.

Thank you for bringing these matters to our attention.

Best regards,

Donald
Baron Holiday Homes Team

Rated 5 out of 5 stars

Peaceful farmhouse

The farmhouse is wonderful! Peaceful, relaxing, and quiet except for the occasional sheep or rooster. It's close enough to Victoria for me to walk. I love having a pool to cool off in the afternoon.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

A memorable Gozo Weekend break

We stayed at LeVecca to celebrate my son's 11th birthday with some of his friends. The place is very big and well lit. The pool is a good size with amazing views. Sunrise straight through your bedroom window. Very well equipped and well looked after.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!!

Great experience from start to finish with Baron homes! The villa was even better than the photos and was so great to have access to the gym and sauna. The private pool, jacuzzi and BBQ was a huge plus and definitely made the holiday!

Tracey was super supportive and helpful!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing house and pool to rent

Accommodation is very clean and info/welcome book is very helpful.
View, bedrooms and house are all stunning. Location is great for local bus and ferry travel and all very reasonable priced.

29 April 2024
Unprompted review
Rated 4 out of 5 stars

Great sized farmhouse

The location and the size of the farm house were perfect.
The house was well furnished and the pool was well maintained and a great size.
Would loved to have stayed in summer to get full use of the pool.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

We will be returning for sure

This was the second time coming to this farmhouse and we are again very satisfied! It is very clean and equipped with everything you need. The host is very nice and quick to answer any questions.
We will for sure return for a well needed getaway!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic stay

Absolutely fantastic stay! The villa was clean, well maintained, with a perfect location and just as described. Great communication from host & smooth booking & check in & out. Looking forward to staying here again .

14 April 2024
Unprompted review

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