Bargain Car Rentals Australia Reviews 

55,694
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 11,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful and friendly, providing smooth check-in procedures along with reliable and efficient airport shuttle services. Travelers also highlight the consistently reasonable rental rates, transparent pricing, and well-maintained cars that perfectly suit their various travel needs. However, some reviewers were not happy with certain aspects of their vehicle experience, noting occasional mechanical problems, unexpected fuel charges, or minor cleanliness issues upon pickup. A few people also experienced noticeable delays during the airport transfer process or felt pressured regarding optional insurance coverage at the counter.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting affordable prices and reliable... See more

Staff

Clients share positive opinions on staff, noting that the team members are generally courteous, helpful, and... See more

Product

Consumers find product to be a mixed experience, with some reviewers praising the vehicles as clean,... See more

Price

Reviewers highlight positive aspects of price, praising affordable rates, great overall value, and reasonable... See more

Quality

Users describe mixed experiences regarding quality, reflecting a high level of disagreement. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The car was clean and previous minor damage was clearly recorded. Booking, picking up and returning were all quick and easy. The negative was that when I telephoned shortly after pick up to report... See more

Company replied

Rated 4 out of 5 stars

Staff were friendly and courteous. The pickup from Coolangatta Gold Coast Airport was slow but not an issue for us as several flights arrived at the same or similar time. Driver was helpful.... See more

Company replied

Rated 4 out of 5 stars

The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable wi... See more

Company replied

Rated 4 out of 5 stars

Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked win... See more

Company replied


Company details

  1. #3 of 8 best companies in Car Rental Agency

About Bargain Car Rentals Australia

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(55,694)

10,736 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We truly appreciate you taking the time to share your positive experience. It's wonderful to hear that our team provided such helpful assistance.

Rated 5 out of 5 stars

Easy and hassle free

Easy, hassle free experience

11 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad to hear that you had an easy and hassle-free experience with us. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

So easy to deal with

So easy to deal with. My driver from the airport was so personable and lovely, and check-in was super quick.
The price was bang on, and the car was immaculate.
Will absolutely use these guys again.

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you found dealing with us easy and that your driver was personable and lovely! It's wonderful that check-in was quick, the price was great, and the car was immaculate. We look forward to welcoming you back again!

Rated 5 out of 5 stars

Pricing good.

Pricing good.
Car was small but ran well.
Picked car up in Carins returned to Townsville.
One thing that would be useful is a Driver info sheet setting out key features of the car eg blinkers on Lhs of steering column ,how to disable speed warning,petrol unlocking lever etc

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're pleased to hear you found our pricing good and the car ran well for your journey. We appreciate your valuable feedback regarding a driver information sheet; it's a great suggestion for improving the customer experience.

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Bargain Car Rentals, we had to extend our agreement several times and no time was this an issue for the team. We would always use Bargain Car Rentals. The car was reliable clean and perfect for our needs.

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you had an excellent experience with us! It's wonderful that extending your agreement was never an issue and that you found our car reliable, clean, and perfect for your needs. We truly appreciate your loyalty.

Rated 5 out of 5 stars

Thanks for a great experience in the…

Thanks for a great experience in the Top End. Very friendly and confident staff.

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you had a great experience and found our staff friendly and confident. Thank you for your positive feedback!

Rated 4 out of 5 stars

The car was clean and previous minor…

The car was clean and previous minor damage was clearly recorded. Booking, picking up and returning were all quick and easy.
The negative was that when I telephoned shortly after pick up to report that I believed that I had left my hat in the pick up office, I was told that your office would enquire with the pick up office. I never had any reply which was disappointing.

30 July 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Thank you for your feedback. We're glad to hear that the car was clean and that the booking, pickup, and return processes were quick and easy. We sincerely apologise that you did not receive a reply regarding your hat. Our staff usually only get in contact if the item is found, and we're sorry if that fact wasn't communicated properly.

Rated 5 out of 5 stars

The hiring process was so easy

The hiring process was so easy, not like other car hire company. And the consultant at Townsville airport was very helpful. Customer service on point. 👍🏾

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad to hear that our hiring process was easy for you and that our consultant at Townsville Airport was very helpful! It's wonderful that you found our customer service to your liking.

Rated 5 out of 5 stars

Great service

Great service, easy pick up and drop off with no dramas...shuttle service available

6 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you experienced great service and found the pick-up and drop-off process easy and drama-free. It's wonderful to know our shuttle service was helpful!

Rated 4 out of 5 stars

Staff were friendly and courteous and Car OKAY

Staff were friendly and courteous. The pickup from Coolangatta Gold Coast Airport was slow but not an issue for us as several flights arrived at the same or similar time. Driver was helpful. We had used Bargain Rentals before.
The car was okay, but the remote didn't work after 3 days of our rental, just used the key for the period from 25/7-6/8/26.
The Wipers needed changing.
The reversing camera was foggy and somewhat unclear.
Car ran well and was economical.
The vehicle has several scratches and markings which staff had identified and reported. At 71,000 km, not surprising.
Service from staff was good, and the process and price was very good. Did what we needed.

23 July 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We appreciate you sharing your recent rental experience with us. We are glad our staff provided friendly and courteous service, and that the pick-up, despite being slow due to multiple flight arrivals, was not a significant issue. It's also good to know the car ran well and was economical for your needs.

We have noted your feedback regarding the remote not working after a few days, the wipers needing replacement, and the foggy reversing camera. We are always looking for ways to improve our fleet and services, and your comments are invaluable in this process. We are pleased that the overall process and price met your expectations, and we look forward to serving you again.

Rated 5 out of 5 stars

Very good price and friendly staff on…

Very good price and friendly staff on picking up and drop off.
Will use it again

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you found our prices very good and our staff friendly during both pickup and drop-off. We appreciate your positive feedback and look forward to seeing you again!

Rated 1 out of 5 stars

The car service pick up host was rude

The car service pick up host was rude. It took 30mins to get the car out of the parking lot.

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're very sorry to hear that was your experience at our depot. Would you. mind providing more details to info@bargaincarrentals.com.au, so that we can investigate this further?

Rated 5 out of 5 stars

Shuttle

Shuttle, pickup , drop off all went smoothly with good value meaning that I will use again Bargain car rentals

12 August 2026
Rated 4 out of 5 stars

easy and friendly stuff

easy and friendly stuff, cars are in good condition fair value plus the shuttle to the airport

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that our staff were friendly and that you found our cars to be in good condition and a fair value. It's great that our airport shuttle service was also helpful for you!

Rated 4 out of 5 stars

The service was good

The service was good. I left my drivers license there even I didn’t know, the staff informed me by email and by phone and organized me picking up in near office.

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad to hear that our service was good and that our staff were able to inform you promptly about your forgotten license. It's wonderful that we could arrange for you to pick it up conveniently. Thank you for your review!

Rated 5 out of 5 stars

Fantastic and friendly staff

Fantastic and friendly staff - Amy and a long hair gentleman were friendly.

11 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear our staff, especially Amy and the other gentleman, were friendly and fantastic. Thank you for your great feedback!

Rated 5 out of 5 stars

I had booked a car with Bargain Car…

I had booked a car with Bargain Car Rentals (Brisbane) and then afterwards read some reviews that had me really quite worried. But everything went seamlessly, I have no complaints at all and would 100% recommend them to others.

2 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so happy to hear that your rental experience with us was seamless despite your initial worries. We truly appreciate you recommending us to others and we look forward to seeing you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look