Baofengradio Reviews 439

Just what I hoped for, a quick, helpful and kind response. Olivia offered good advice that steered me to resolving my problem. I’ve know Baofeng to provide great value radios, glad to learn they also respond helpfully.

This was by far the fastest and most customer service experience I have ever had. My original message was replied to in literally 30 seconds. Within 10 minutes, I was connected to the right partner retailer and within an hour I had a replacement part en route.

Really fast, precise and personal service! I'm not easy to impress but now I am. Fast shipping, accurate communication.

Olivia responded and answered ALL my questions, insightfully, predicting my next questions!! Appreciated! Finalizing my last research, plan to place order this weekend. Looking forward to receiving my Baefeng Radio with extra battery and other accessories.

I ask for a phone number so I could speak with a human and get some information about a specific model radio I was interested in. All I got was the run around from Katy the rudest service rep I’ve ever spoke to. Day 2 and I still have no answers. I only wish I could give negative stars because one is about 100 to many.

A rare customer support team with timely communication and assistance. Thank you!

I had a lot of pre-sales questions which were always answered on the same or next working day. The price I paid was very competitive and my radios have shipped on the next working day after placing my order. The customer support rep was very professional and helpful.

When I ordered a radio, I received what I believe was a returned radio, upon contacting customer support Olivia was Excellent in getting me a return label and shipping out a new radio, to be fair the box it was received in was in perfect condition, and from the outside there was no indication that the radio was not new.

The return process was extremely easy and Olivia was very helpful, although returning what should have been a new radio is not ideal, Olivia made this a painless process, and in the end I received an excellent product.

We placed a relatively small order for a few Baofeng radios, and customer support was just awesome. Olivia was very informative and provided excellent support. Look forward to doing business with Baofeng again!

The customer service representative was courteous, fast, and polite! This makes me feel confident to purchase from the company in the future.

Shipping was fast and customer service was prompt and appreciated

Very helpful

Had just bought a UV-17 pro and not 3 weeks after purchase the screen started to glitch out. Contacted customer service and got a new device hassle free and quick with the new one

Very quick response on providing the information I needed to make my purchase.