BalloonInABox.co.uk Reviews 

190
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Birthday balloon arrived promptly as promised, but due to Christmas had to be a few days early and I was afraid it would lose its lift in the intervening days. Needn't have worried - it's still floati... See more

Rated 1 out of 5 stars

Balloons somehow survived being delivered two days earlier than requested to an empty house and left outside during Storm Eowyn. That did not make up for the surprise on my wife's 40th being completel... See more

Company replied

Rated 5 out of 5 stars

Balloon buying a breeze! It was recently my nieces 18th birthday and living abroad I was unable to attend her party. What better way to celebrate than having a big inflatable balloon rise out a box. S... See more

Rated 5 out of 5 stars

First time using "Balloon in a Box" as my son was at Uni for his 21st,l thought it would be a nice surprise for him. Really pleased with the communication with the progress of the delivery,It was rece... See more

Company details

  1. Party Store

Written by the company

Send a beautiful balloon bouquet with ballooninabox.co.uk


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

190 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(190)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Very easy to use website. Arrived on time and was just as ordered. Very good quality. Would definitely use again

9 September 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hello,

Thank you for sharing your review! We try to make the order process as quick and easy as possible so it's great to hear that we have achieved that! We're so pleased that you were happy with your order.

Kind regards,
The Balloon in a Box Team

Rated 4 out of 5 stars

Great Service

Would recommend!

12 August 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Andy,

Thank you for your review and for your recommendations! :)

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

100% first class order arrived on time

100% first class order arrived on time, would shop again

11 August 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hello,

Many thanks for sharing your review! It's brilliant to hear that you were so happy with your order and that you would order with us again! Please do just let us know if we can help with anything.

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

Excellent

Excellent really pleased arrived on time would use again

11 August 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Melanie,

Thanks for your review! We pride ourselves in providing a reliable service so we're so pleased to hear that. Please do not hesitate to contact us if we can help with any future celebrations.

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

Bought this for my grandson’s birthday…

Bought this for my grandson’s birthday during lockdown as we couldn’t see him.He loved it a great surprise.

5 August 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hello,

Thank you for taking the time to leave a review. We're so pleased to hear how happy you and your grandson were with your order and that we were able to help celebrate his birthday during such a difficult time.

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

Always count on them!

I have used this company a few times now! I can always count on them to deliver on time with excellent service! thank you balloon in a box!

16 July 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hello,

Thank you for taking the time to share your review with us! It means a lot that you entrust us with your balloon orders and we hope to have helped spread a little joy to the recipients :)

Kind regards,
The Balloon in a Box Team

Rated 4 out of 5 stars

Good packaging

Good package for delivering and nice balloon to give to your important one.

10 July 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Tas,

Thank you for your review! We agree, we think balloons make a wonderful gift for any occasion :)

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

Excellent service

9 July 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Julie,

That's great to hear, thank you for sharing your review!

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

Just Perfect!

9 July 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Emma-Louise,

We're pleased to hear how happy you were with your order, thank you! :)

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

Always reliable

Always reliable and people love receiving the balloon bouquet as a surprise, Even in 2020 with things so unreliable, ballooninabox.co.uk have not let me down and have delivered exactly as promised.
Will use this company again and again.

1 July 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Emma,

Thank you very much for sharing your review! It's so lovely to hear how happy you have been with your orders and we're so grateful that you have entrusted us to help spread a little cheer :)

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

Delivered on time and as expected

Delivered on time and as expected. Balloon lasted for ages!

1 July 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Debbie,

Thank you for your review! We're pleased to hear how happy you were with your order and that your recipient was able to enjoy their balloon gift for so long!

Kind regards,
The Balloon in a Box Team

Rated 1 out of 5 stars

Wedding Anniversary

Ordered wedding anniversary balloons for my husband on 15th June to arrive on my wedding anniversary 3 weeks later and then receive a notification on the day to say they will arrive the next day. Very disappointed do not recommend.

5 June 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Meredith,

We are sorry that your balloon gift arrived a day later than expected. As we explained in our response to your email unfortunately due to the current pandemic there has been a lot of deliveries that have been delayed, sadly this is something that we cannot control which is why we stated on our website that even guaranteed deliveries may be delayed despite the couriers best efforts.

Kind Regards,
The Balloon In A Box Team

Rated 5 out of 5 stars

Easy to order great product!

19 March 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Jenny,

Thank you for leaving a review with us! It's great to hear how happy you were with your order and we hope that your recipient enjoyed their balloon gift!

Thank you for your order.

Kind regards
The Balloon in a Box Team

Rated 5 out of 5 stars

Thank you the balloons arrived on time…

Thank you the balloons arrived on time and were very much appreciated!

13 March 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Deborah,

Thank you for your review and for choosing us to help celebrate such a special birthday! We hope you will keep us in mind for any upcoming celebrations :)

Kind regards,
The Balloon in a Box Team

Rated 5 out of 5 stars

great service delivered on time

great service delivered on time. thank you

11 March 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Gaynor,

Many thanks for your review! It's great to hear how happy you were with your order. We hope the balloon surprise went down well in the office!

Kind regards,
Balloon in a Box

Rated 5 out of 5 stars

Very good & arrived on Birthday date.

9 March 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Cheryl,

Thank you for your review and for choosing to order with us! We're so pleased to hear how happy you were with the order and hope you will keep us in mind for any future celebrations!

Kind regards
The Balloon in a Box Team

Rated 5 out of 5 stars

Great service

Very straightforward process. Huge choice of balloons and all delivered smoothly.

9 March 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Sylvia,

Thank you for your review! We like to give our customers a wide selection to choose from so we're glad that you found this helpful! We hope your recipient enjoyed their balloon gift.

Many thanks
The Balloon in a Box Team

Rated 5 out of 5 stars

Excellent

Excellent service

7 March 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Carol,

Many thanks for your review and for choosing to order with us! We hope you will keep us in mind for any future celebrations :)

Kind regards
Balloon in a Box

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Balloons arrived the day I ordered them for. When I couldn’t search Royal Mail to check on the delivery status, I emailed the team I got a very speedy response.
Will definitely use again

3 March 2020
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Julie,

Many thanks for leaving your review! It's great to hear how pleased you were with your order and also with our service! Please do not hesitate to contact us if we can help with anything in the future.

Kind regards
Balloon in a Box

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