Bagista Reviews 

1,565
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are often in pristine, immaculate condition and exactly as described, frequently indistinguishable from new. Many people appreciate that bags come with authentic certificates and are carefully handled and beautifully wrapped, ensuring peace of mind with their purchases. The service is highlighted as professional, efficient, and smooth, with many appreciating the excellent communication and quick updates throughout the process. Reviewers also commend the staff for being incredibly helpful, knowledgeable, and going above and beyond to ensure a pleasant and hassle-free experience.

What people talk about most

Product

People report positive experiences with product quality, often finding items to be in pristine or mint... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, responsiveness,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as seamless, smooth, and easy,... See more

Quality

Customers had positive experiences with quality, consistently reporting that items arrived in pristine, mint,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1. Context • Been to x6 different stores to enquire selling my Mini Lady Dior • Bagista was my final stop recommended by a previous shop 2. First Impression • Attended to ASAP • Hand... See more

Rated 5 out of 5 stars

If you want your items to be handled with care and sold quickly, then sell with Bagista. Unlike many other resellers, Bagista carefully handle your bags and don’t leave them lying around anywhere or... See more

Rated 5 out of 5 stars

I have just bought and sold a bag in Bagista and both processes were so easy. I’m delighted with my new bag and my selling experience was equally great. Special thanks to Dominic, who went above and... See more

Rated 5 out of 5 stars

As soon as I walked in Charleen who assisted me was incredibly pleasant , cheerful, helpful, and honest about what bag suited my frame on the 2 Hermes Constance bags I was interested in. I will be goi... See more


Company details

  1. Shopping & Fashion

About Bagista

Written by the company

Bagista is your online shopping destination for luxury handbags and accessories.

Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.

Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.

Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,565)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BAGISTA have done it again

BAGISTA have done it again! This is the second bag I have bought from them and I have no doubt I will be shopping with them again in the future. The whole experience in purchasing my Kelly bag has been truly professional from start to finish. I really can’t speak highly enough of them and wouldn’t hesitate in recommending them to anyone wanting to buy preloved.

8 April 2026
Rated 5 out of 5 stars

From start to finish… 5 stars

From start to finish, their team took such great care of me especially Dominykas as well Param, professional, attentive, and genuinely helpful throughout the whole process.
They made what could have felt like a big, daunting purchase feel smooth and enjoyable, always taking the time to answer my questions and make sure I felt confident in my decision.
I’m so happy with my purchase and the overall experience that I’ll definitely be coming back again. Highly recommended to anyone looking for both beautiful pieces and exceptional service! Thank you!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Best in town if you are looking for an…

Best in town if you are looking for an iconic bag or fashionable piece. The items are always in mint condition with very little difference from brand new product.

Selling your pre-loved pieces is easier than with any other brokers. Very responsive personnel and timely payments.

Don’t look any further xx

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is the second purchase from Bagista and the item was exactly as described and delivery was very fast from placing order.

12 April 2026
Rated 5 out of 5 stars

Amazing

Amazing! A wonderful experience selling my bags. Got the quote via the online team, dropped off the bag I store, and boom, payment in my bank after 48 hours. They provided the highest buyout price for my Chanel and Hermes by a mile! Now id look to come back more as buyer and seller! Super impressed!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great seller

Great seller, bag as described. Very happy with purchase. Great communication, packaging and delivery. Would use retailer again.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

The best selection of bags! Super professional business.

The best selection of bags! Bagista is super professional and reliable business. Everything went so smooth from A-Z. Best place in London for bags. No fake instagram stories. They are truly amazing company and I would like to add this guys have been in business for ever since Kings road time.
Couldn't recommend them enough!
I will be back!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I had another amazing experience at…

I had another amazing experience at Bagista, as a returning customer their service and communication has always been and still is amazing! Dominykas was wonderful and assisted me with my purchase! He took care in answering all my questions regarding the item and assisting me with the purchase to ensure it was a smooth transaction! Thanks so much! 😊

15 March 2026
Unprompted review

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