Excellent customer care, great communication and everything was so easy not only deal with them but ordering and delivery. I really can’t complain about a thing. Items I got are absolutely beautiful a... See more
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Purchased an ex-display melting lolly for £19.99 expecting a few flaws but nope, no scratches, no discolouring, I am more than impressed and delivery was quicker than the time frame given. Excellent 1... See more
Ordered gold paint pot, was really worried it would arrive broken, packaging brilliant, well done. Third purchase all have been great, highly recommend top quality thanks
Bag&Bones offers a truly original and exciting range of products. I’ve always found them to be of the highest quality and they add real style and impact to my home. Beautifully packaged and fast deliv... See more
Company details
Written by the company
BAG&BONES is an innovative LED neon art and homewares label, grounded in high quality, unmistakable design. Established in 2016, BAG&BONES is a small independent British company based out of our London studio.
Contact info
111 Oaklands Road, W7 2DT, London, United Kingdom
- 020 87406 950
- hello@bagandbones.co.uk
- bagandbones.co.uk
4.9
Excellent
254 reviews
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EXCELLENT CUSTOMER SERVICE!
This company has such unusual products for the home so if you are looking for something different, I suggest you look here. Delivery was within a few days from ordering too. Also I had a problem with the second item I ordered so I emailed them and I had a reply within an hour and the problem was resolved straight away. Wonderful service and I will definitely be using them again.
29 November 2023
Bat light
Customer service amazing, helpful and friendly and great knowledge of products and delivery. Will be recommending highly.
6 December 2023
Unprompted review
Ocean Rope Light = fabulously stunning
Purchased ex display version of the 5m Ocean Rope Light and the attention to detail with the weaving on the rope itself, coupled with the two brushed gold metal ends really make the piece have stand out quality.
The light is slightly less warm that interpreted from the description but really does make a feature of any room, combined with flexibility to change the feel by changing the shapes that you can create.
Now, facing facts… this is an expensive product to purchase versus cheaper alternatives in the market but… this does look considerably more than just a rope light, it’s a work of art and so beautifully made.
Service was super stress free and efficient also which makes things so much better when parting with your hard earned money.
17 November 2023
I love my sculpture product and Julian…
I love my sculpture product and Julian Oliver in customer service was so helpful.
Brilliant company who care for their customers.
24 November 2023
I have bought a few products from Bag &…
I have bought a few products from Bag & Bones and the service has always been great and the products are as described.
20 November 2023
I'm a 3x return customer to Bag and…
I'm a 3x return customer to Bag and Bones. I love their stuff, it's shipped quickly and there's no fuss at all. Long may they continue.
20 November 2023
Fabulous Neon Light received very well…
Fabulous Neon Light received very well packed and bang on time.
13 November 2023
Arrived quickly and well packaged
9 November 2023
Fantastic
Fantastic lights and a great company to work with. Brilliant customer service too! Thanks so much
30 October 2023
Fast delivery
Fast delivery, parcel well packaged so no breakages. Product exactly as described
17 October 2023
I fell in love
I fell in love with the item and couldn't stop myself from buying it as an early Xmas present to myself. Ordering was quick and simple. Received my item quicker then expected and I love it .
16 October 2023
Over the moon with my purchases
Over the moon with my purchases . One item arrived damaged but customer service was brilliant apologetic and issued an instant replacement with no hesitation . I wouldn’t hesitate to use or recommend this company again !
6 October 2023
Fantastic item and price great service…
Fantastic item and price great service and swift delivery would and have other items
4 October 2023
Excellent products
Ive had three items from here i have loved them all very good qualiey
2 October 2023
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