Absolutely first class service. Having been let down by another supplier, I placed a last minute order for a very special Birthday present. The gift included some bespoke engraving so I was unsure i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a pair of engraved cufflinks and couldn’t be happier with the experience. They aren’t the cheapest option out there, but they are absolutely worth the price. The quality is second to non... See more
Company replied
Just such amazing service. Put an order in on a Sunday evening for bespoke engraved cufflinks. When I’d placed the order I realised the delivery time was likely to be too late to give them prior to gr... See more
Fantastic chunky signet ring in stainless steel. The proportions are perfect. They went above and beyond to get family crest engraving right. Delivered in 2 days from order, amazing.
Company details
Information provided by various external sources
Badger & Brown are an independent, family-run business dedicated to mens accessories. We have been manufacturing and retailing cufflinks for many years. Our philosophy is to handcraft high-end cufflinks and sell at an affordable price. Badger & Brown specialise in tailoring the right product for you, whether it be spiderman cufflinks for the Marvel fan in your life, or a personalised set for a groomsman, we thrive on creating beautiful cufflinks. All the cufflinks we offer can be personalised one way or another.
Contact info
Unit 9 Greenfield Way, NR15 2WP, NR15 2WP, Long Stratton, United Kingdom
- 01603 340118
- enquiries@badgerandbrown.co.uk
- badgerandbrown.co.uk
3.9
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mother of Pearl Cufflinks
Good customer service, arrived quickly. Lovely product cufflinks as described.
Happy with the personalisation which was reasonably priced.
27 September 2022
Problems with order swiftly sorted
Problems with order swiftly sorted. Very good customer service. Happy with products.
5 September 2022
I ordered engraved cufflinks
I ordered engraved cufflinks. I found the website easy to to use and the order came in 5 working days. The cufflink were just as I had hoped
9 September 2022
Quick on time delivery and the most…
Quick on time delivery and the most beautiful engraved cuff links perfect for a sentimental important day for my son thank you so much!
21 September 2022
Quick service, excellent quality
Quick service. Excellent quality. I ordered a memorial tie clip for my friend with a pic of his late father and an inscription on the back. He's made up with it. The clip itself is very sturdy and strong. The pic on it is very clear.
19 September 2022
Pretty awful
23 September 2022
Reply from Badger & Brown
Hi Ruari
The issue with the late delivery was that when you kindly ordered you didn’t put a street address, therefore it took a while to get through the Royal Mail system.
B&B
Excellent communication and turnaround…
Excellent communication and turnaround time even with a last minute change
23 September 2022
A beautiful, personalised gift!
A beautiful, personalised gift! I opted for a silver set with engraving and the lovely drawstring gift bag. The recipient absolutely loved his gift and they look super smart both when worn and on display.
My only criticism would be the logisics communications were inconsistent and caused unnecessary panic that the order would be late - the 'completed/dispatched/delivered' statuses on my order updated out of sync.
15 September 2022
My partner loved them
24 September 2022
Brilliant
The cufflinks are undoubtedly beautiful. Truly impressed by the service. I had faced an issue earlier with regards to the delivery service. Chris was kind enough to have the issue sorted right away. Very professional. I would strongly recommend B&B! Thank you team B&B for the experience.
13 September 2022
Reply from Badger & Brown
Hi Roopali
The Director of the business here, Chris. Georgiana never passed the info over so was unaware of this incident. I've just emailed you now regarding the refund of delivery.
We ordered engraved cuff links as a…
We ordered engraved cuff links as a gift with a short lead time until our friends actual birthday which was remiss of us. Badger & Brown delivered … the engraved cuff links arrived within days of order in the lovely gift box which we had paid for. We were kept updated throughout. Sadly we couldn’t view the actual cuff links without disturbing the box but our experience was five star.
24 September 2022
Great customer service
Great customer service. Quick replies and sorted within a day.
22 September 2022
Excellent quality product
Excellent quality product, speedy service and delivery. Thoroughly recommend.
22 September 2022
Excellent customer service
Excellent customer service, they went the extra mile to make sure a gift arrived in time. Thanks
15 September 2022
Helpful staff willing to help find a…
Helpful staff willing to help find a solution at short notice thank you
12 September 2022
Map cufflinks
Ordered map cuff links as a present for my son. Chose 2 places that are very special to him. He is delighted with them. Map is accurate and engraving very neat.
Requested they be sent direct to him in USA, and took less than 3 weeks from me ordering them to him receiving them which I feel was very good.
3 September 2022
First class service.
2 September 2022
Easy to order
Easy to order, kept informed of progress. Very pleased with engraving and presentation box. Would certainly recommend.
15 September 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.