Badger & Brown Reviews 

I am a bit worried that this shop does not exist. Never received a confirmation of dispatch or tracking for my order 173586. I cannot find their phone number. Wrote via Facebook but no response. Their Facebook page shows that they do not respond to customers - see the comments of customers on their latest advert…

My signet ring is a nice piece and the description certainly wasn’t untruthful when noting it as being of an “understated” nature. The service was acceptable but feel that for the price of a solid liver ring, perhaps a complimentary box would have been nice to add for free. Nevertheless, the ring broadly meets my expectations but I’m just sorry it didn’t make me feel more excited.

Absolutely first class service. Having been let down by another supplier, I placed a last minute order for a very special Birthday present. The gift included some bespoke engraving so I was unsure if it could be done in time. The team at Badger and Brown exceeded my expectations and delivered the item much quicker than I could have imagined!

The product itself (a set of cufflinks) is simply beautiful and I will be certainly purchasing from them again.

Had to deal with customer services as the ring I ordered was too big, Jules was so helpful and sorted out a replacement quickly and efficiently. My husband loves his signet ring and I would use this company again.

Although quick to rectify problems, I was sent two loads of poor quality photo cufflinks. I would have expected the second pair to have been quality checked before sending out, very disappointing

Absolutely fantastic company to deal with. I ordered personalised cufflinks for my nephews 21st present which arrived the following day. Unfortunately there was a small mark on one cufflink so I sent an email explaining the urgency in getting this rectified as it was for a 21st birthday present. Within the hour I had received an email saying another set was in the post and to keep my original ones. I received a new pair of beautiful cufflinks the following day. 5 Star 🌟

Ordered a tie slide with personalised engraving a week before my friend's birthday. The item arrived with some issues, but customer service responded rather quickly and sent me a replacement. Made it in time to give it to my friend. Thank you!

Excellent customer service! The team went above and beyond to help me fix a mistake I made with my order and ensured it was delivered to me on time.

Excellent service, quick to respond to my query. Fast delivery and arrived in time to give the present. Cufflinks were perfect and looked a lot better than in the photos. Friend was very happy! Highly recommend

Excellent customer service, super quick turnaround time and fantastic quality product. Thanks for all your help and work - they look fab!

I’ve just placed my second order with Badger and Brown and am very happy with their service. The ordering process was quick and easy and I have received a response to my queries with the customer care team in a timely manner.

Chris Lee is a credit to your team.
Thank you all!

I have used the company previously for gifts and found the service and products excellent. I requested specific cufflink for a birthday gift requiring a photograph supplied by myself. The cufflink arrived promptly. However, there was a small discolouration likely caused by adhesive which spoiled the overall effect. I contacted the company and was almost immediately promised a replacement for the faulty cufflink with a very kind apology. I received the response within less than four minutes I estimate. Legends. This was time sensitive due to upcoming birthday and greatly appreciated. I could not have asked for better aftercare service and the cufflink without the flaw is exactly what I requested. I have no hesitation in recommending Badger and Brown. 👌👍

Fantastic experience with these guys, love my signet ring

Thank you very much to Badger & Brown – especially Jules – for the outstanding service. The cufflinks were perfect, and when I made a mistake on the order, Jules couldn’t have been more helpful. She went above and beyond to resolve the issue and ensured everything was sorted in time for a birthday gift.

Great quality product and truly excellent customer service. I’ll definitely be using Badger & Brown again. Thank you!

After placing my order I have received only one email to confirm my purchase and i even paid for next day delivery but after nearly a week with nothing showing up for my purchase. I have still received no communication or any response to my emails and now that the event has passed I've emailed to say I no longer require these cufflinks and i would like a refund and yet still no response. So I am now taking it up with my bank and will be filing for fraud and when this company finally get in touch and refund me i will take down this post but until then I would not recommend them
AVOID

I cannot praise highly enough the customer service I received from Badger and Brown. I contacted customer service and had a reply almost immediately. The problem I had was resolved quickly (even though it was my error). The product is absolutely amazing. I will definitely purchase from them again. Thank you so much Badger and Brown.

Process of uploading a personal engraving and selecting sizes etc was super easy, email confirmation of my order came through immediately after purchase, and was notified 2 days later that the item had been completed and was shipped. Arrived next day!! Really impressed with the detail work, the design I uploaded was fairly complex and the quality is great! Thanks very much, will be using you guys in the future and would recommend.

Beautiful tie pin and cufflinks very good quality.
Excellent customer service would highly recommend.

Good quality product and good customer service/ problem solving.

I placed my order with Badger and Brown a few weeks ago. I ordered some turtle cufflinks for my father for Father’s Day. He is very pleased with the quality and the look of the product.

Unfortunately the product got lost in shipping with Royal Mail, this was a bit frustrating. I will say though that using Royal Mail is in most cases the best shipping company and I think that I was just unlucky in this case.

Badger and Brown customer service were really helpful, sorting the shipping of a new set of cufflinks out.

Overall very pleased with the purchase and my dad is very pleased with his cufflinks. would use the company again.

Ordered cuff links next day delivery for a wedding present. Pricey next day delivery but it seemed worth it .
No communication at all. I have chased this delivery and had no response .
Very poor customer service and no product has arrived , it’s been well over a week.
I will have to claim on my credit card no arrival of goods which is a real shame