Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more
Company replied
Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more
Having ordered before I placed another order but unfortunately it wasn’t delivered on time it said and after emailing them after 4 days my order hadn’t even been dispatched so I had the option to can... See more
Company details
- Pharmacy
- Drug Store
- Health and Beauty Shop
- Online Pharmacy
- Online Prescription Medication Vendor
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
AYP Healthcare
Written by the company
- Free Delivery on orders over £40
Discover the AYP Healthcare Online Clinic
Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.
Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home.
Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare.
From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple.
Visit AYP Healthcare today and explore our Online Clinic.
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
Online Doctor & Pharmacy
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Great value for money
Easy to order online, quick delivery and always great value for money.
22 July 2026
Reply from AYP Healthcare
Thank you so much for the lovely review! We’re really glad you had a great experience with AYP Healthcare. We really appreciate your support and hope to see you again soon.
AYP Healthcare provide exceptional value
21 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Product is 100% as described at website…
Product is 100% as described at website but delivery is very slow. Takes over a week to deliver.
15 July 2026
Reply from AYP Healthcare
Thank you for your feedback. We’re glad to hear the product was exactly as described, but we’re sorry your delivery took longer than expected. We appreciate you letting us know and will take your comments on board as we continue to improve our delivery service.
Good communication and quick delivery
Good communication and quick delivery. Thanks. Will use again
15 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Mistake in order delivered but fast…
Mistake in order delivered but fast quick polite solution
13 July 2026
Reply from AYP Healthcare
Thank you for your review. We’re sorry there was a mistake with your order, but we’re really glad our team was able to get it sorted quickly for you. We really appreciate your understanding and kind feedback.
quick and efficient service
3 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Worst Pharmacy EVER
Worst Pharmacy ever.
Ordered 12 days ago due to needed the medication. Complaint sent after 10 days due to no order being sent. Requested a refund after 12 days as they were happy to keep my money but still hadnt sent my medication. Now have to wait another 5 days for a refund. SHOCKING!
Stay clear of these if you actually want to receive what you've ordered.
24 July 2026
Unprompted review
Reply from AYP Healthcare
We’re really sorry about the experience you’ve had. Waiting this long for an order that you needed, then having to request a refund and wait again for that to be processed, is understandably very frustrating. We apologise for the delays and for the poor experience this caused.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
They are very honest and professional…
They are very honest and professional on the job
Thank you
16 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Good speedy service
15 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Sensible and professional health…
Sensible and professional health questionnaire. Easy to order online. Prompt delivery and good communication.
15 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Awful customer service
Ordered items and it has been over the retimed delivery time advertised and paid for, but the items have not even been dispatched yet. Have called them over 8 times and they hang up. Awful.
22 July 2026
Unprompted review
Reply from AYP Healthcare
We’re sorry to hear about the delays with your order and the difficulty you had trying to reach us. An order should not remain undispatched beyond the expected delivery time without clear communication. We completely understand your frustration and apologise for the poor experience.
Libre 3 plus - Easy to follow online ordering and fast…
Easy to follow online ordering and fast delivery. Excellent.
15 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
second time in a year
second time in a year, my order was dispatched but then returned to AYP - their system put my name and town on the parcel but not my address. The gap between the incidents means they haven't sorted out the tech issue causing this. Not great experience.
14 July 2026
Reply from AYP Healthcare
We’re really sorry to hear this has happened again. We completely understand how frustrating it must be to experience the same delivery issue twice, especially so far apart.
Thank you for bringing it to our attention. We’ll be looking into what caused the address information to be missing and why the issue has reoccurred. We appreciate your feedback and apologise for the inconvenience caused.
Ordered online
Ordered online, quick easy and a good price. Delivered on time. Great job done.
14 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.