Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more
Company replied
Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more
Having ordered before I placed another order but unfortunately it wasn’t delivered on time it said and after emailing them after 4 days my order hadn’t even been dispatched so I had the option to can... See more
Company details
- Pharmacy
- Drug Store
- Health and Beauty Shop
- Online Pharmacy
- Online Prescription Medication Vendor
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
AYP Healthcare
Written by the company
- Free Delivery on orders over £40
Discover the AYP Healthcare Online Clinic
Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.
Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home.
Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare.
From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple.
Visit AYP Healthcare today and explore our Online Clinic.
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
Online Doctor & Pharmacy
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 2 weeks
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second time in a year
second time in a year, my order was dispatched but then returned to AYP - their system put my name and town on the parcel but not my address. The gap between the incidents means they haven't sorted out the tech issue causing this. Not great experience.
14 July 2026
Reply from AYP Healthcare
We’re really sorry to hear this has happened again. We completely understand how frustrating it must be to experience the same delivery issue twice, especially so far apart.
Thank you for bringing it to our attention. We’ll be looking into what caused the address information to be missing and why the issue has reoccurred. We appreciate your feedback and apologise for the inconvenience caused.
Ordered online
Ordered online, quick easy and a good price. Delivered on time. Great job done.
14 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
I ordered medication over 2 weeks ago…
I ordered medication over 2 weeks ago and had emailed them, they explained there was a “delay” and it would take 24/48 hrs…. Another 4 days later and it still hasn’t even been dispatched!!! Avoid at all costs
21 July 2026
Unprompted review
Reply from AYP Healthcare
We’re really sorry about the delay with your order. We completely understand your frustration, especially after being advised it would be resolved within 24 to 48 hours and then still seeing no dispatch several days later. This isn’t the experience we want our customers to have, and we apologise for letting you down.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
My purchase was about 12% cheaper than…
My purchase was about 12% cheaper than elsewhere and I received it by post in 2 days. It was well packaged. Great service without question.
13 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Quick delivery & good service
10 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Won't be using this company again
Ordered 2 items, one was cancelled without reason, I then had to contact about cancelling the order to which I was only refunded the original cancelled item. Still waiting for the rest of my refund over two weeks later. Very bad customer service. Now far longer and still no refund! They say there has been but I have received nothing!
29 June 2026
Unprompted review
Reply from AYP Healthcare
We’re really sorry about the experience you’ve had. Having part of your order cancelled without explanation and then waiting over two weeks for the remaining refund is understandably frustrating. We apologise for the poor experience and appreciate you taking the time to bring this to our attention.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Do what they need to and do it well
Been using AYP for weight loss medication for about 6 months now.
They’re significantly cheaper than other suppliers, my stuff always comes promptly (I always order a week or two before I need it) and any staff I’ve dealt with have been lovely.
Absolutely no complaints from me, and would highly recommend.
7 July 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Price and delivery are excellent BUT… poor support
Price and delivery are excellent BUT ...
... I have recently asked them for advice, following some (possible) side-effects of the 15.0 Mounjaro dose and, after more than two weeks, I am still waiting for a response!
14 July 2026
Unprompted review
Reply from AYP Healthcare
Thank you for your feedback, and we’re very sorry that you have been waiting this long for a response, particularly regarding a possible side effect. This is not the level of service we expect to provide.
Please contact our team again as soon as possible so we can locate your enquiry and arrange for it to be reviewed by a member of our clinical team. We will also be looking into why your original message was not responded to.
We’re pleased to hear you were happy with our pricing and delivery, and we appreciate you bringing this to our attention.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
Good communication throughout
Good communication throughout - well priced product with very good delivery timeframe
3 July 2026
Took 7 days for product to be received…
Took 7 days for product to be received by me.Hencebthe reason for the one star.Not happy at all
3 July 2026
Site easy to navigate and purchase…
Site easy to navigate and purchase required items.
Quick delivery service.
3 July 2026
Deivery was quick and easy
Delivery was quick and easy. Product arrived fast. Service was good.
3 July 2026
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