AYP Healthcare Reviews 

27,874
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,348 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional service, noting that orders are processed efficiently and arrive securely packaged. People love the very competitive pricing and mention that finding products on the website is simple and quick. Consumers also appreciate the prompt delivery times and the helpful support provided throughout the purchase. However, some people mentioned that delivery occasionally took longer than expected and caused some frustration. A few reviewers also noted issues with receiving incorrect items or experiencing delays when order details needed clarification. Additionally, some customers experienced communication gaps when trying to resolve these problems.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting swift shipping times and... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast in their experiences. Many... See more

Product

Customers had positive experiences with product, noting that items were of excellent quality and matched... See more

Service

Consumers find service to be positive, highlighting prompt delivery, good prices, and helpful communication.... See more

Price

People report positive experiences with price, frequently highlighting very competitive and lower costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service

Rated 5 out of 5 stars

Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more

Company replied

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

Having ordered before I placed another order but unfortunately it wasn’t delivered on time it said and after emailing them after 4 days my order hadn’t even been dispatched so I had the option to can... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Health and Beauty Shop
  4. Online Pharmacy
  5. Online Prescription Medication Vendor
  6. Weight Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Discover the AYP Healthcare Online Clinic

Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.

Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home. Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare. From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple. Visit AYP Healthcare today and explore our Online Clinic.

Contact info

Online Doctor & Pharmacy

Visit our Online Clinic for convenient, confidential healthcare,

4.0

Great

TrustScore 4 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(27,874)

1,342 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ayp healthcare have improved a lot

Ayp healthcare have improved a lot, I used them about a year ago and the service wasn’t good but I have recently ordered my medication and the service is so much better, delivery was quick and they were very helpful, so glad I gave them another chance.

15 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Syndol tablets for migraine

Very easy to order once you fill out questionnaire.
I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if I have a migraine.

28 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Great service

28 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 1 out of 5 stars

If I could give zero * I would

If I could give zero * I would. I ordered some eye gel. Payment was taken immediately. It took 3 days to approve. Almost two weeks later I am still waiting to receive my order. I’ve left a voicemail message. I’ve used the Chatbot which say it’s available 9am-5pm. At 4.30pm they are offline and will be back online in a few hours. Am I supposed to wait around for them to come back online? They have failed on every performance indicator on their website. DO NOT USE.

4 August 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

We’re really sorry about the experience you’ve had. Waiting almost two weeks for an order while also struggling to get through to us is understandably frustrating. Our customer service should be accessible when you need help, and we apologise that we fell short on this occasion.

Rated 5 out of 5 stars

Easy to navigate website.Arrived on…

Easy to navigate website.Arrived on time. Well packaged and competitively priced. Will buy again.

27 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 1 out of 5 stars

Failed twice to deliver my correct…

Failed twice to deliver my correct order.

27 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

We’re really sorry that we got your order wrong on two occasions. We understand how frustrating it is to expect the correct items and be let down more than once. Please accept our apologies for the inconvenience caused.

Rated 5 out of 5 stars

Simple to order

Simple to order. Just a few questions to answer. Posted very quickly. Have used company before and will return.

27 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Good service

Good service. I liked the questions I was asked to make sure I was getting the right mediciine

27 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Easy order

Easy order, no messing about and arrived promptly.
Competitive price too

24 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Medication Application

The items were well priced and I received them very quickly.

24 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Easy to order

Easy to order - efficient and quick website

23 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Easy no fuss website

Easy no fuss website

24 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Great delivery

Great delivery, easy to order generic supplements ensuring value for money without the faff.

23 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 1 out of 5 stars

Very Poor and Disappointing.

Website images shows 3 separate pumice stones. Very disappointed only to find one in the box.

The image is very misleading and goes against long distant trading standards.
Need to receive the other 2 pumice stones as shown in the image.
Will not be looking shop on Esty again or with this supplier.
If this is my experience on 1st use wouldn't take a chase on ordering anything else.

22 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Hi, we’re sorry to hear about your experience. However, the order associated with this review does not contain any pumice stones, and your review also appears to refer to an Etsy purchase. We therefore believe this feedback may have been left for the wrong order or retailer.

Rated 5 out of 5 stars
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Easy and quick transaction

Easy and quick transaction

23 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 1 out of 5 stars

Wrong items has been delivered

Wrong items has been delivered

20 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

We’re really sorry that you received the wrong items. We understand how frustrating this must have been and apologise for the inconvenience caused. Thank you for bringing it to our attention.

Rated 5 out of 5 stars

Great price, quick delivery

Easy to use website, good price. Clear information on how to use product provided. Quick delivery once order approved. Would use again.

22 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Great service

Great service

23 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

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