A W S Financial Services Reviews 

479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the financial services provided. Customers frequently highlight the incredible dedication and hard work of the entire staff, noting that advisors are exceptionally helpful, knowledgeable, polite, and thorough when handling various complex mortgage applications. Some people were satisfied with the specialized support provided to first-time buyers, investors, and those navigating tricky financial situations or property remortgages. Reviewers also emphasize the outstanding customer service experience, mentioning that communication via phone and messaging is remarkably fast, transparent, and reassuring throughout every single stage of the home buying process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Customers report exceptional satisfaction with the service provided, highlighting a smooth and stress-free... See more

Customer service

Clients share positive opinions on customer_service, highlighting a knowledgeable, responsive, and genuinely... See more

Response time

Consumers find response times to be exceptionally positive, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any quer... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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5.0

All reviews

(479)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, couldn't fault it. From the initial consultation through to completion they were, knowledgeable, informative and helpful. Couldn't recommend highly enough. It took a long while for our purchase to go through but Fred and Kate were always there to help. 5 Stars.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Twice returning customer

AWS Mortgages have dealt with 2 mortgages for me over the last few years. They are very knowledgable and I trusted that their judgement on choosing the right product for me. You'll find them very easy to contact and they always keep you informed with regular updates on the process. Particular thanks to Joshua and Chelsea who handled my most recent mortgage with professionalism and speed.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Advice and Support

I recently arranged my new-home mortgage through AWS Financial Services, and the service was outstanding from start to finish. Maxwell Brown and Chelsea Lister handled my case with exceptional professionalism and care, taking the time to clearly explain every option and securing a rate that suited my needs.

Their communication was always prompt and friendly, and they guided me through each stage of the process so everything stayed on schedule and stress-free. I highly recommend AWS Financial Services, particularly Maxwell Brown and Chelsea Lister, to anyone seeking expert and reliable mortgage advice.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I couldn’t be more pleased with the outstanding brokerage services I’ve received from this company. From start to finish, the entire experience has been seamless, professional, and truly customer-focused. A very special thank you to Chelsea and Maxwell, who went above and beyond in every way.

Chelsea impressed me with her deep knowledge, attention to detail, and genuine care in making sure I felt supported and informed at every stage. Maxwell was equally exceptional—his professionalism, responsiveness, and ability to simplify even the most complex aspects gave me so much confidence throughout the process.

Together, they made what could have been a stressful journey into an enjoyable and reassuring experience. Their warmth, expertise, and dedication to client satisfaction are second to none. I’m grateful for all of their hard work and would highly recommend this company, especially Chelsea and Maxwell, to anyone seeking top-notch brokerage services.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any queries that we had promptly, including via WhatsApp messages and telephone conversations. We would certainly work with them again and have no hesitation in recommending to family and friends. Thank you so much all.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend AWS highly enough

Cannot recommend AWS highly enough! We have referred many to their services. Professional, reliable and offer better rates than other mortgage brokers. They've supported us in buying 2 properties and have helped our friends and colleagues with many more over the years. Thanks Ashley and thanks AWS team !

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you AWS

Ashley helped us with our remortgage recently and I was more than happy with the mortgage product he managed to get us. He made our dream of securing a bigger family home a reality. He is so professional, explains everything so clearly and always available to speak to. Brilliant service and I would highly recommend!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend AWS Financial…

Highly recommend AWS Financial services! They are friendly, professional and extremely collaborative in helping you reach your goal!
As 1st time buyers they helped guide us through the whole process, and where an amazing support during what can feel like at times uncertainty! Massive shout out to Fred and Kate along with your team for all your help!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Understand our needs, detailing explaining different mortgage products and provide constructive advice. Attentive to details

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ravi and his team were fabulous , they were knowledgeable and always searched for the best deal for our mortgage . The communication was fantastic and they always kept us in the loop . Highly recommend AWS

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Sincere Review - 5 stars

Need to write something sincere, and from the heart. No bots or ChatGPT. Buying my first home can be quite nerve racking especially due to the size of the decision but I can’t express enough my appreciation for having AWS by my side. Fred was calm, clear and really informative on all my options and all the steps I needed to take. He didn’t rush me, kept in constant contact and made sure I had all information to make my decisions. Made sure I got what worked for me, but felt like a really personal service and someone I could trust along away. Every WhatsApp, email or phone conversation was considered. All the way to getting my mortgage sorted. Really effective and great service. Would recommend him to everyone! Thanks again to Fred and the team at AWS Financial.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievably amazing service.

Unbelievably amazing service.
Luke was so helpful and communicative and explained everything we needed from day 1 and made sure we got all the info and know what we needed to do.
They helped us super fast secure the funds we need to buy our dream home.
Chelsea was also super helpful and was there for us when we needed.

Can’t thank them and recommend them enough, best service out there.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable

Always super easy to work with. Cohesiveness between their teams is great to get us the best deal possible - they switched our product automatically when they found us a better rate. Personally, I've always dealt with Fred Barham who has always been clear, quick to respond and has always delivered.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Joshua made the whole process really…

Joshua made the whole process really easy to navigate, even though it was long and sometimes challenging. We felt supported throughout, and all our questions were answered promptly and clearly. It was a great experience working with AWS, and we truly appreciate the guidance and professionalism shown from start to finish.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Rakesh

When you dream for home and defintely looking for mortgage(unless you buy in cash) then I think best place to start with AWS Mortgage.
I had gone thru same phases and during our initial phase I had one hicuup(almost deal broken with Estate agent)where Fred picthed in and helped me with his distinct skill(out of the box ).
The whole mortgage process seems to me a relay race(blend of co-ordination, transparency and trust) where Fred and Kate carried baton(my mortgage application) and completed this in 2-4 days.
This shows the credibility and commitment of Fred and Kate.
Thank you so much, Fred and Kate!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

AWS Mortgages

Big thank you to Fred for taking me through the mortgage process as a first time buyer.

My mortgage has now been approved.

Would highly recommend

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Fred Barham was great

Fred Barham at aws was amazing from the get go, he made getting our mortgage stress free and easy, communication was excellent and always replied to any questions quickly, couldn’t recommend enough

19 August 2025
Unprompted review

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