Avalon Funeral Plans Reviews 

Excellent Customer Service from Stuart Responsive & informative and patient!!

Very helpful and polite. Sarah took time to explain everything in detail to me.

Ashley Williams was very informative and easy to talk to. All questions were answered with great explanations.

Gavin who visited me at home today gave me plenty of information for me to make a good decision for me and my family. He was very pleasant and easy to deal with making the whole experience very easy for me and explained the process perfectly for me to understand

My wife and I had Jay round to our house here in Spain. We had two visits, the first visit was information gathering. Jay was absolutely great his manner and depth of knowledge second to none, I will also add he was not pushy at all so the decisions made were ours. We would recommend Avalon to anyone, we have had a great experience.

Easy to understand information

On behalf of my husband Simon and myself, Stuart was very thorough with all of the details, explained everything, and left nothing out, we were able to ask him what we needed. Feel very confident and content with our choices. Only negative reviews I've read were things that are clear on the terms and conditions, that should have been read first by the negative reviewers. Would definitely recommend Avalon

We already had a Funeral Plan with Avalon. However we moved to Greece & they unfortunately do not cover this area. When we moved back to Spain we contacted Avalon. Their approach to us was extremely professional from start to finish. Jay Patel visited us yesterday & his presentation was most professional & we felt at ease in his company. I would not hesitate in recommending Avalon.

We previously had funeral plans with Avalon before moving to Greece in 2021.
As they do not cover that country we applied for a refund (less administrative costs) and were impressed by the friendly yet professional manner in which this request was dealt with.
On our return to Spain we contacted Avalon to arrange new plans and, yesterday, their representative, Jay Patel, called to see us.
Jay was friendly and we felt relaxed and not under any pressure while listening to his presentation. He answered all our questions and we chose the appropriate plan from the options he had outlined.
From the initial emails and telephone calls to Jay’s visit the entire team should be congratulated on their approach to clients both current and prospective.

Very , very professional from Gavin Paskin the representative from Avalon . Covered everything . Thank you .

Lawrence was very friendly and helpful to me during my telephone conversation this morning. He answered all of my questions and was very professional. Thank you

I can highly recommend Avalon Funeral Plans to anyone wishing to make proper provision for a difficult time in their family’s life. All their paperwork is very informative and a representative will visit your home to carefully go through every step of every option available to you. We felt very comfortable during the entire process. Your money is protected and you can also pay on interest free payments. Special recognition to their Costa Blanca representative Ashley who was both professional and charming

Done my funeral plan today, been thinking about it for awhile, Mike Thornton was very patient and talked through all my options. I thoroughly recommend Avalon.

Ashley explained in full about Avalon & the options available for funeral plans. He was very kind & understanding while dealing with a subject which I found a difficult thing to talk about. All aspects of the plans were explained including what is or isn't included.
I now have peace of mind that one phone call to Avalon will take care of everything & my family will also have support

A well presented plan with all the information needed explained in precise terms. Thank you Alan, for the second time. We can both rest easy now we know everything will be taken care of when needed.

It was the time in my life where I though I should start putting in place hopefully in plenty of time the arrangements for my death so my loved ones didn’t have that additional stress and upset and not know my wishes.

Gavin Paskin was my assigned client consultant and I have to say he made the whole process clear, easy and quick. No fuss, no upsetting conversations, I got full choice and there was no manipulated in anyway in my choice. He made sure I understood what was available, all my options and gave me time to consider them and discuss them with my family before committing. Everything was fully and clearly explained and my questions fully answered. For something so difficult to face into he made it very relaxed and reassuring. I really like the life locker feature. So I can start documenting my wishes clearly for my loved ones. I highly recommend Avalon and Gavin and will be recommending him to my friends.

Gavin was very good and very informative and helped us find the right package that suited me na and wife

Had a visit from Gavin Paskin who went through the process fully & patiently answered all my questions
Very personable presentation with no pressure. I don't usually commit on the 1st visit but I'm glad I did on this occasion
Would recommend Avalon for your funeral plans in UK & Spain
Thanks again Gavin

Talking about funerals is not a subject we like talking about for obvious reasons. However we saw an advert for Avalon Puneral plans and we decided to discuss the issue. We agreed to talk with an adviser from Avalon. Getting to where we reside is not easy so our meeting took place via zoom. We met the representative whose name was Andy Durrant. He explained everything in detail and very compassionately. After our meeting with Andy we decided to go ahead with the plan.
We believe we have done the correct thing, not only for ourselves but for our wider family.
If you need anyone to explain this subject to you then Andy is definitely the guy. He was excellent

My wife and I have just bought an Avalon funeral plan each. The representative was Jay Patel and his presentation was excellent. We cannot speak highly enough of our experience. Jay arrived bang on time, was knowledgeable and his presentation was extremely thorough. All our questions were answered clearly and concisely. The plan is exectly whwt we wanted and is competetively priced. Highly recommended.