Avalon Funeral Plans Reviews 

I found the agent, Ashley Williams, very helpful to deal with. He was reassuring and able to give me all the information I needed. He helped to normalise a potentially stressful process.
Avalon has been very efficient in providing follow-up information and paperwork.

Andy was very help full answered all our question, came at a convenient time that suited us. Avalon gave us the package we needed at a price that was affordable.

The agent who came to explain about Avalons funeral plans, was, knowledgeable, polite, and his diction was clear and to the point, we both enjoyed the presentation. We have committed to a plan with no regrets and it has removed a small weight from our shoulders. Gavin Paskin, is the agents name and we cannot recommend him highly enough. Thanks Gavin

Of course — here’s a slightly adjusted version that works well for Trustpilot and feels a bit more customer-review focused:

Gavin visited me just before Christmas and took the time to clearly explain the different policy options available. He was very professional, friendly, and never pressured me into choosing something that didn’t feel right for my situation.

As I live in Spain, it was important to me that all the paperwork would be handled smoothly, and with most of my family and friends living in other countries, I wanted reassurance that everything could be managed quickly if needed. Gavin explained this clearly and gave me real peace of mind.

I would happily recommend both Avalon and Gavin to others.

Made an enquiry via facebook following an advert and previous recommendation from friends who had already taken out plans with Avalon. Received a call back within 48 hours from a very pleasant lady who subsequently booked a visit for a few days later. Gavin Paskin arrived for the appointment in good time and spent time running through the options and appropriate costs, he was extremely pleasant and explained everything in a clear and precise manner, no hard sell left us with the relevant information for us to look over. We made another appointment for Gavin to return to complete the required paperwork. The following day we received by email a copy of the full paperwork, whilst we await the originals. With of course the added bonus of being backed by the FCA in the UK and covering us both for Spain & England at no additional fee. So far so good.

I had a meeting with Jay Patel today to discuss a funeral plan. Not something that you really want to think about. Jay was very helpful and professional and discussed all the options available. I eventually settled on the basic plan which met all of my needs. I would not hesitate to recommend Avalon.

Andy turned up on time , explained everything in great detail and put our minds at rest immediately. He gave us the confidence to go ahead!

I had a very i formative meeting with Andy Durrant, who was extremely helpful and considerate, I have terminal cancer and it's very hard to talk about your own funeral, but Andy took us through it slowly and with empathy, and gave us the reassurance we needed. I would recommend him to anyone in need of a funeral plan. Thank you Andy

Gaving Paskin made the whole experience of taking out the funeral plan painless. He was very informative, answered all our questions and there was no pressure!!!

Good presentation by agent and concise information given

Jay came to see me and my husband I. He was very professional, went through all the options, and after about an hour and a half we decided to go ahead with a plan each, valid in Spain and the Uk.
Avalon have followed up with several e mails, and we are just waiting for the documentation in the post.

Gavin arranged for a home visit.
Explained everything clearly and precisely.

We had an appointment with Ashley yesterday 12 Jan we were put at ease straight away no pressure selling just everything explained to the last detail perfectly,can’t recommend Avalon enough so professional,Thank you

It can be a very scary time when you sit together to arrange a funeral plan, especially when we are both 70 years old. So we contacted Avalon and they were vert helpful and arranged appointment for us.
We were well pleased when we met with Gavin Paskin who took time to explain all options for us, we were very relaxed and so happy to be able to organise our plan in what can be a vert traumatic time.

A very professional company who made the process smooth. Everything was explained in detail and all questions answered immediately.

Gavin was professional and covered all my questions. Even some weird ones.
Made my wife feel at ease,
To know someone there at the end of a phone.. As my wife not as strong as me.. Made the difference.. Anna backed by the FCS..

I was considering my funeral arrangements in Spain, and I found myself facing several real concerns. Most prevalent to me was determining whether investing in a funeral plan would truly offer me good value for money, or would it be a wiser option to simply set aside cash funds
To address these concerns, I undertook a thorough comparison of both options within the Spanish marketplace. This involved looking closely at the details and costs associated with funeral plans, as well as exploring the alternative of personal savings earmarked for this purpose.
Through this research, I was able to determine an average value for funeral plan products available in Spain. This provided me with a clearer perspective on their overall worth, which helped me inform a more confident decision when approaching companies that sell such plans.
During this process, I arranged a meeting at my home with Andy Durrant, the Chief Consultant for Avalon – Funeral Plans. Andy proved to be both approachable and professional throughout our discussion. At no point did I feel pressured into making any decisions, as he carefully tailored his approach to suit my individual needs and expectations. Importantly, the entire meeting was recorded, which offers significant peace of mind for potential clients, as this provides a safeguard in the event of any future disputes or concerns regarding the sale of such plans.
After thoroughly evaluating the options available in Spain, I found Avalon Funeral Plan to be highly competitive in terms of value and inclusions offered within their cost structure. Their plan not only matched the standards of the Spanish marketplace but also demonstrated genuine compatibility with my personal requirements.
My experience with Andy Durrant, the Chief Consultant for Avalon – Funeral Plans, played a significant role in my decision-making process. Andy’s professionalism and his ability to adapt the product to suit my individual needs left a lasting impression. I never felt pressured; instead, I was provided with clear information and a tailored approach. As a result, I felt confident and pleased to proceed with the purchase of my Personal Avalon Funeral Plan.

Had a very constructive meeting with Jay on Tuesday. He set out all the different options and at no time were we made to feel pressured. We were very pleased with the outcome and feel sure we have made the right choice. The paperwork was simple to complete (Jay filled it all in whilst explaining very clearly what he was doing). Based on our experience we would highly recommend.

The Avalon presentation was comprehensive and clear covering all options available, their pros and cons and their cost and payment options.Jay Patel answered any questions we had and we would recommend anyone considering a funeral plan to contact Avalon.
There was no pressure to buy a plan but living in Spain we were aware that we needed cover as the Spanish system is so difficult compared the UK.

Jay explained everything that he had on the presentation and went over everything in detail answering all of our questions and concerns bringing us the best information he could offer and arranged the best funeral arrangements for us